10-21-2022 Special Agenda with backup
MEETING AGENDA
City Council
WORKSHOP SESSION CITY COUNCIL
October 21, 2022
HAL BALDWIN MUNICIPAL COMPLEX COUNCIL CHAMBERS
1400 SCHERTZ PARKWAY BUILDING #4
SCHERTZ, TEXAS 78154
CITY OF SCHERTZ CORE VALUES
Do the right thing
Do the best you can
Treat others the way you want to be treated
Work cooperatively as a team
WORKSHOP AGENDA
FRIDAY, OCTOBER 21, 2022 at 8:30 A.M.
Call to Order
Hearing of Residents
This time is set aside for any person who wishes to address the City Council. Each person should fill out
the speaker’s register prior to the meeting. Presentations should be limited to no more than 3 minutes.
All remarks shall be addressed to the Council as a body, and not to any individual member thereof.
Any person making personal, impertinent, or slanderous remarks while addressing the Council may
be requested to leave the meeting.
Discussion by the Council of any item not on the agenda shall be limited to statements of specific factual
information given in response to any inquiry, a recitation of existing policy in response to an inquiry,
and/or a proposal to place the item on a future agenda. The presiding officer, during the Hearing of
Residents portion of the agenda, will call on those persons who
have signed up to speak in the order they have registered.
Workshop Discussion Items
Employment Engagement Survey
Strategic Planning Overview
Budget Execution
Adjournment
CERTIFICATION
October 21, 2022 City Council Agenda Page 1
CERTIFICATION
I, SHEILA EDMONDSON, DEPUTY CITY SECRETARY OF THE CITY OF SCHERTZ, TEXAS, DO HEREBY
CERTIFY THAT THE ABOVE AGENDA WAS PREPARED AND POSTED ON THE OFFICIAL BULLETIN BOARDS
ON THIS THE 17th DAY OF OCTOBER 2022 AT 5:15 P.M., WHICH IS A PLACE READILY ACCESSIBLE TO THE
PUBLIC AT ALL TIMES AND THAT SAID NOTICE WAS POSTED IN ACCORDANCE WITH CHAPTER 551, TEXAS
GOVERNMENT CODE.
SHEILA EDMONDSON
I CERTIFY THAT THE ATTACHED NOTICE AND AGENDA OF ITEMS TO BE CONSIDERED BY THE CITY
COUNCIL WAS REMOVED BY ME FROM THE OFFICIAL BULLETIN BOARD ON _____DAY OF
_______________, 2022. TITLE: ______________
This facility is accessible in accordance with the Americans with Disabilities Act. Handicapped parking spaces are available.
If you require special assistance or have a request for sign interpretative services or other services, please call 210-619-1030.
The City Council for the City of Schertz reserves the right to adjourn into closed session at any time during the course
of this meeting to discuss any of the matters listed above, as authorized by the Texas Open Meetings Act.
Closed Sessions Authorized: This agenda has been reviewed and approved by the City’s legal counsel and the presence
of any subject in any Closed Session portion of the agenda constitutes a written interpretation of Texas Government
Code Chapter 551 by legal counsel for the governmental body and constitutes an opinion by the attorney that the items
discussed therein may be legally discussed in the closed portion of the meeting considering available opinions of a
court of record and opinions of the Texas Attorney General known to the attorney. This provision has been added to
this agenda with the intent to meet all elements necessary to satisfy Texas Government Code Chapter 551.144(c) and
the meeting is conducted by all participants in reliance on this opinion.
COUNCIL COMMITTEE AND LIAISON ASSIGNMENTS
Mayor Gutierrez
Audit Committee
Board of Adjustments
Investment Advisory Committee
Main Street Committee
Councilmember Scagliola – Place 5
Animal Advisory Commission - Alternate
Cibolo Valley Local Government Corporation - Alternate
Hal Baldwin Scholarship Committee
Interview Committee for Boards and Commissions - Alternate
Schertz-Seguin Local Government Corporation
Councilmember Davis– Place 1
Interview Committee for Boards and Commissions
Main Street Committee - Chair
Parks & Recreation Advisory Board
Schertz Housing Authority Board
Transportation Safety Advisory Commission
TIRZ II Board
Councilmember – Place 2 (VACANT)
Councilmember Whittaker – Place 3
Audit Committee
Historical Preservation Committee
Interview Committee for Boards and Commissions
Library Advisory Board
TIRZ II Board
Councilmember Dahle – Place 4
Cibolo Valley Local Government Corporation
Interview Committee for Boards and Commissions
Planning & Zoning Commission
TIRZ II Board
Councilmember Heyward – Place 6
Animal Advisory Commission
Audit Committee
Building and Standards Commission
Economic Development Corporation - Alternate
Investment Advisory Committee
Main Street Committee
Councilmember Brown – Place 7
Economic Development Corporation
Main Street Committee
Schertz-Seguin Local Government Corporation - Alternate
October 21, 2022 City Council Agenda Page 2
October 21, 2022 City Council Agenda Page 3
City Council Workshop
October 21, 2022
Workshop Overview
▪Employee Engagement Survey Results
▪Strategic Plan Discussion
▪Budget Update –Expanded Personnel and Programs
2
Employee Engagement Survey
▪Presentation of Results by Noel Landuyt –Associate
Director, Institute for Organizational Excellence
▪Discuss Action Plans
3
Survey of Employee Engagement
City of Schertz, TX
2022
Noel Landuyt
nlanduyt@austin.utexas.edu
512-471-9831
▪Working in this area for over 40 years
▪Relationship to Texas State Government
▪Research Work in 35 States
▪Multiple Benchmark Groupings
▪“Soft Measures” to Hard Numbers
▪Annually:
▪Employee Engagement (1/4 Million employees)
▪Customer Surveys (1.6 Million customers of services)
▪Leadership Excellence (360, Collaboration, Supervision)
▪Custom Projects (Exit , Volunteers, Market, Evaluation, Opinion)
Organizational Value Chain
Heintzman and Marson (2006) People, Service and Trust: Links in the Public Service Chain.
International Review of Administrative Sciences.
Response Rate
Demographics
Framework
Overall Score
Last iteration was 355
Employee Engagement
Constructs (100 low to 500 high)
Hi
g
h
C
o
n
s
t
r
u
c
t
s
Hi
g
h
C
o
n
s
t
r
u
c
t
s
Lo
w
C
o
n
s
t
r
u
c
t
s
Lo
w
C
o
n
s
t
r
u
c
t
s
▪Focus Groups
▪Focus Interviews
▪Pulse Surveys
▪Collaboration Surveys
▪Leadership Feedback (360/180)
▪Exit Surveys
▪Action Planning Workshop
▪Customer Engagement (survey/interviews)
22
Employee Engagement Survey
▪Action Plans
▪Staff training –Harassment, FMLA, Risk &Safety, Supervisor,
etc.
▪City-wide Mini Comp review
▪Process review of Exit Survey
▪Guidelines for Alternate/Flex Schedules
▪Individual Department reviews
23
24
Strategic Plan Discussion
▪Review of Outcomes from March 2022 Pre-Budget
Retreat and FY 2022-23 Budget
25
Outcomes from Pre-Budget Retreat
▪Affirmation of Complete City Model
26
Outcomes from Pre-Budget Retreat
▪Alignment on Key City 5-Year Goals
▪Increase Staffing Levels
▪Compensation
▪New/Reconstruction Facilities
▪Infrastructure
▪CIP Document Development
27
Outcomes from Pre-Budget Retreat
28
Outcomes from Pre-Budget Retreat
▪Agreement with Changes Proposed for Upcoming
Budget
▪More aggressive with sales tax projections
▪Reducing unspent amounts across the board
▪Mid-Year Ready-to-Go Project(s)
▪Action Item: Develop stretch goals in each area of complete
city model (tackle at future policy/team meeting)
29
Strategic Plan
▪Last Updated in 2018
▪Vision and Mission
▪Core Values
▪Policy Values
▪Operational Values
30
Strategic Plan
▪Vision
▪Community. Service. Opportunity.
▪Mission
▪Leading, improving, and servicing a livable, sustainable, and
financially sound community.
31
Strategic Plan
▪Core Values
▪Do the right thing
▪Do the best you can
▪Treat others the way you want to be treated
▪Work cooperatively as a team
32
Strategic Plan
▪Policy Values –set by Council
▪Safe Community
▪High Quality of Life
▪Economic Prosperity
▪Essential Services
▪Attractive Community
▪Fiscally Sustainable
33
Strategic Plan
▪Operational Values –carried out by staff
▪Systems Management –aligns and integrates all components
of the organization as a unified whole to achieve the mission,
ongoing success and performance excellence.
▪Innovative-an organization manages for innovation by creating
new value through meaningful change.
▪Service Oriented –focus on meeting and exceeding current
and future customer needs.
▪Engaged Workforce –valuing people is the framework
for building and sustaining an engaged workforce, who in turn
are committed to serving customers and making a positive
difference in their lives.
▪Proactive –initiating change by anticipating future situations in
order to make things happen.
34
Strategic Plan
▪One Year Work Plan for each of the 5-Year Goals
▪Goal: Increase Staffing Levels
▪Analysis of remaining supported positions from the Staffing Study
▪Budget 2023-24
▪Goal: Compensation
▪4-2-1 and 3% ECI
▪Mini Compensation Study
▪Budget 2023-24
▪Note: Some San Antonio city employees see raises of $20,000 or more
▪Oct. 4, 2022 -The city’s entry-level wage is now $17.50, up from $15.60.
35
Strategic Plan
▪One Year Work Plan for each of the 5 Year Goals
▪Goal: New/Reconstruction Facilities
▪Additional PD Space
▪Courtroom to Council Chambers/Bldg. 1 counter remodel
▪10 Commercial Place Renovation (Parks)
▪Fire Station 4
▪Goal: Infrastructure
▪ARPA Funded Projects
▪EDC Funded Projects
▪Main Street
▪Goal: CIP Document Development
▪Format and Document to be approved at March Pre-Budget Retreat
36
Strategic Plan 2022-2023
37
Goals
Our Vision
Community. Service. Opportunity.
Our Mission
Leading, improving, and serving a livable, sustainable, and financially sound
community.
3
New/
Reconstruction
Facilities
4
Infrastructure
2
Compensation
1
Increase
Staffing Levels
5
CIP Document
Development
Budget Update
▪Document created where Department Heads will be
responsible for keeping status of their approved
personnel and programs up to date
▪Will include monthly summary as written updates on
Council Agendas
38
Example –P&CD
39
Discussion
40