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Attachment B-Mowing & Trimming Services102iiiii'V3471910gri'm This Mowing and Trimming Services Performance Standards clocurnent shall become effective upon the date Mowing and Trimming Services Agreement is signed. 1. ADDITIONS/ DELETIONS /SUBSTITUTIONS & The Parks & Recreation Director or their designee is designated as the Ordering Officer and will have the authority to add or delete work, subject to the Purchasing Procedures of the City. b. All Work added or deleted will be specified by location and approximate acreage. Jointly, the Parks & Recreation Director or their designee, and the Vendor shall measure areas added or deleted to determine the exact coverage. Such measurements shall be documented and signed by both representatives, and will be the basis for determining the final scope of work and payment due to the Vendor under the contract price. c. All documentation pertaining to the additions or deletions to the work shall be maintained in a project file by the Parks & Recreation Director or their designee. d. The Vendor shall advise the Parks & Recreation Director or their designee, in )A�, of ANY changes that need to be made to the outlined maintenance program in this contract and shall not proceed with any work until such time as he has received written concurrence from the Parks & Recreation Director or their designee. 2. SUPERVISION a. The Vendor shall personally supervise all work as specified in the contract, If the Vendor cannot or will not personally supervise the work a competent foreman or superintendent is to be assigned the responsibilities of supervision of all work in progress as specified in the contract. b, The Vendor will be required to designate, in writing, to the City, the name and cell phone andfor pager number of anyone serving as foreman or superintendent in the absence of the successful bidder. The designated foreman or superintendent may not commence work duties until approved by the City. c. The designated foreman or superintendent will be given full authority and power to act for the Vendor on items pertaining to overall work performance, management, coordination, and supervision, whenever work specified herein is being performed. d. The designated foreman or superintendent may also serve as the Quality Control Inspector; provided that his/her job performance is maintained at an acceptable level to the City. e. The foreman or superintendent and/or Quality Control Inspector will be required to have a copy of the contract in their possession at all time work is in progress for referral concerning questions of contracting responsibility. Mowing and Trimming Performance Standards The Vendor shall provide supervision of all work crews at all times while performing work under this contract. Personal supervision is not required provided that communication equipment or other means are provided that enable the work crew to communicate with the Vendor at all times, Each work crew shall have a designated person on the work site that has the authority to respond to inquiries about work details or priorities, a. Vendor will require all employees to report to work in clean uniforms, including shirt and pants. Uniforms shall have the Vendor's name in a manner clearly identifiable to the public. Vendor must ensure that employees properly wear a shirt at all times. b. Vendor's employees must be courteous to the public at all times while at the work site. c. Vendor shall remove any personnel that is incompetent or endangers persons or property. d. Vendor's employees will not consume/possess alcohol or use/possess any illegal drugs, or be under the influence of such while on City property and/or carrying on the requirement of this contract, The Vendor shall immediately remove any such employee from the work site. e. Conflicts, or potential conflicts due to required work and public use of a location, shall be reported to the Parks & Recreation Director or their designee. f. Notification to Vendor of complaints concerning the aforementioned shall be in writing if time and circumstance permits. Otherwise, notification shall be verbal or by telephone, and shall be confirmed in writing as soon as possible. 4. EQUIPMENT: Responses shall include a complete "list of machinery and equipment available" in order to determine whether or not the Vendor can adequately perform the: & necessary work. All equipment the Vendor anticipates committing to this contract if awarded should be included in the listing. Past experience has shown that it is absolutely essential to have adequate back-up equipment in reserve to allow for breakdowns. b. The City reserves the right to inspect the Vendor's equipment prior to award of a contract. c. Insufficient and/or inadequate equipment as determined by the Parks and Recreation Department is cause for rejection of a bid. S. VEHICLES: a, All vehicles utilized under this contract will be clean, free of mud, dirt, and grime, and shall comply with safety standards required by the State of Texas. b, All vehicles used by the Vendor will be identified with company name or logo, conspicuously displayed on door panels. Professionally done hand lettering, magnetic signs, or pressure sensitive decals may be used to comply with this specification. Mowing and Trimming Performance Standards ATTACHMENT B G. All vehicles operating from a public road shall have a rotating amber caution light mounted on the top of the vehicle. a. The Vendor is responsible for establishing and maintaining an adequate quality control system to satisfactorily inspect and ensure that all work performed in each service is in full compliance with the contract, b. The Vendor shall designate, in writing, a Quality Control Inspector, whose main duty shall be to verify contract conformity of all work performed. c. At the start of each workweek the Vendor will identify the areas his employees will be working in that week and fax/e-mail a list of the areas to the Parks & Recreation Director or their designee no later than 9:00 A.K cl� The Vendor will be required to fill out a report form (form provided by the City) of work completed on a DAILY basis. These daily forms will be hand-delivered, faxed, or e-mailed to the Parks Administration Office, 1400 Schertz Parkway, Building #2, Schertz, Texas 78154 before 5:00 PM each day. a. The Vendor will be required to fax/e-mail a weekly work surnmary to the Parks & Recreation Director or their designee outlining the maintenance activities accomplished that week concerning this contract. f. The Parks & Recreation Director or their designee will make a quality inspection of completed areas within 24 hours, following receipt of daily form. g. If completed areas do not meet contractual specifications: 1, The Parks & Recreation Director or their designee will contact the Vendor to rework areas. 2. Parks & Recreation Director or their designee will then re-inspect areas within 24 hours of notification of completion, 3. Areas requiring re-inspection MAY NOT be considered for payment for that billing cycle. A monthly "walk" of all properties will be conducted with the Vendor and the Parks & Recreation Director or their designee. This will be documented in writing as to the status of the performance The City may inspect required equipment, supplies and safety items at any time when in use on City property. Any individual, crew, or equipment found deficient shall be removed from service immediately until faulty conditions have been corrected and passed by the City. No such removal will reduce the Venclor's obligation to perform all work required under this contract and within the time schedule. a. The Vendor and the Vendor's foreman/superintenclent and the Parks & Recreation Director or their designee shall meet either monthly, weekly or as often as determined necessary by, the City to discuss performance. b� A meeting shall be held not later than one normal workday after a contract deficiency is noticed. Mutual effort will be made to resolve any and all problerns identified, Mowing and Trimming Performance Standards ATTACHMENT B c. The minutes of this meeting will be documented in writing for both parties. MWIFTA a. Vendor will provide all required safety signage, barricades, traffic cones, and flashers/strobes. b. All employees shall have proper safety devices and equipment including hearing and eye protection, and safety vests. All personal protective equipment shall meet OSHA and TXDOT safety standards. c. The Vendor shall exercise extreme caution while working on medians, roadsides, and high traffic areas. TXDOT approved "men working" signage; safety vests and cones are rqgy�ired when crews are working in AU traffic situations. d. Vendor will park vehicles and equipment off city streets where possible. Under no circumstances shall any vehicle or equipment be parked on the inside lane of any street. Any vehicle or equipment parked in the far right lane of any street shall have safety flashers on and working properly. The area behind the parked unit must be coned off with safety cones spaced ten (10) feet apart and a minimum of one hundred (100) feet behind the unit, e. The vehicles shall be clearly identified with the Vendor's company name and telephone number. f. Vendors discovered working without necessary safety devices or equipment in place will be required to stop all work in progress until adequate equipment has been obtained and approved by to the Parks & Recreation Director or their designee. g. Any hazardous condition or any damage to City property is to be immediately reported to the Parks & Recreation Director or their designee. 9. DAMAGE: a. The City shall not be liable for any loss or damage sustained by the Vendor. The Vendor shall save the City whole and harmless from any and all claims for liability or damage of whatsoever nature and kind, including cost of court and attorney's fees, suffered or asserted to have been suffered by any person or to any property of any person whomsoever, growing out of or resulting from or in any way connected with the performance of work under this agreement. The Vendor shall exercise every necessary precaution for the safety of work site and the protection of any and all persons and/or property located adjacent to or making passage through the work site, b. The Vendor shall be responsible for any property damage caused by the use of vehicles or other equipment while engaged in this contract, c. The Vendor will be responsible for any damages to the irrigation system due to negligence on the part of the Vendor or the Vendor's representative, d. Any damage to public or private property shall be reported immediately to the Parks & Recreation Director or their designee, Mowin,-and Trimming Performance Standards