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FY 2014-15 Proposed Budget CITY OF SCHERTZ FY 2014-15 PROPOSED BUDGET THIS PAGE INTENTIONALLY LEFT BLANK The members of the governing body voted on the proposal to consider the budget as follows: FOR: AGAINST: N/A PRESENT and not voting: N/A ABSENT: N/A Property Tax Rate Comparison 2014-2015 2013-2014 Property Tax Rate:$0.4974/100 $0.4974/100 Effective Rate:$0.4857/100 $0.4829/100 Effective Maintenance & Operations Tax Rate:$0.2940/100 $0.2892/100 Rollback Tax Rate:$0.5066/100 $0.5218/100 Debt Rate:$0.1810/100 $0.1964/100 Total debt obligation for the City of Schertz secured by property taxes: 75,187,118$ This budget willraisemoretotalpropertytaxes thanlastyear's budgetby $1,239,434 or a 9% increase,andof thatamount,$669,757 is tax revenue to be raisedfrom new property added to the tax roll this year. City of Schertz Fiscal Year 2014-15 Budget Cover Page THIS PAGE INTENTIONALLY LEFT BLANK CITY OF SCHERTZ 2014-15 BUDGET Table of Contents Interest & Sinking Fund ------------------------------------------------- 207 Executive Summary ---------------------------------------------- 1 General Fund Summary --------------------------------------------------------------- 11 Revenues --------------------------------------------------------------- 13 City Council ---------------------------------------------------------- 17 City Manager ---------------------------------------------------------- 21 Municipal Court ----------------------------------------------------- 25 311/Customer Relations ------------------------------------------- 31 Planning & Zoning -------------------------------------------------- 35 Legal Services ------------------------------------------------------- 41 General Services ---------------------------------------------------- 45 City Secretary ------------------------------------------------------- 51 Non-Departmental -------------------------------------------------- 55 Public Affairs ------------------------------------------------------- 59 Records Management ---------------------------------------------- 63 Schertz Magazine ----------------------------------------------------- 67 Engineering ---------------------------------------------------------- 71 Geographic Information Systems ----------------------------- 79 Police -------------------------------------------------------------------- 83 Fire Rescue ------------------------------------------------------------ 91 Inspections ------------------------------------------------------------ 99 Marshal Services ----------------------------------------------------- 105 Streets ----------------------------------------------------------------- 111 Parks, Recreation, & Community Services ----------------- 117 Swim Pools ---------------------------------------------------------- 123 Event Facilities ----------------------------------------------------- 127 Library --------------------------------------------------------------- 133 Animal Services -------------------------------------------------- 141 Information Technology -------------------------------------------- 147 Human Resources -------------------------------------------------- 153 Finance ---------------------------------------------------------------- 159 Purchasing & Asset Management ----------------------------- 165 Fleet Service ------------------------------------------------------- 171 Building Maintenance --------------------------------------------- 177 City Assistance ----------------------------------------------------- 183 Court Restricted Funds -------------------------------------------- 187 Special Events Fund ---------------------------------------------- 189 Public, Educational, and Government (PEG) Access Fund-- 203 Water & Sewer Summary -------------------------------------------------------------- 211 Business Office ----------------------------------------------------- 217 Water & Sewer Administration ---------------------------------- 223 CITY OF SCHERTZ 2014-15 BUDGET Table of Contents Capital Recovery Water -------------------------------------------------------------- 235 Sewer -------------------------------------------------------------- 243 Schertz Economic Development Corporation Summary -------------------------------------------------------------- 271 Revenues -------------------------------------------------------------- 276 Expenditures -------------------------------------------------------- 277 Drainage Summary -------------------------------------------------------------- 249 Revenues -------------------------------------------------------------- 254 Expenditures -------------------------------------------------------- 255 Emergency Medical Services (EMS) Summary -------------------------------------------------------------- 259 Revenues -------------------------------------------------------------- 265 Expenditures -------------------------------------------------------- 266 Hotel Tax Summary -------------------------------------------------------------- 283 Revenues -------------------------------------------------------------- 286 Expenditures -------------------------------------------------------- 287 Park Fund Summary -------------------------------------------------------------- 289 Revenue ---------------------------------------------------------------- 291 Expense --------------------------------------------------------------- 292 Tree Mitigation Summary -------------------------------------------------------------- 295 Revenues -------------------------------------------------------------- 297 Expenditures ---------------------------------------------------------- 298 Library Fund Summary -------------------------------------------------------------- 299 Revenues -------------------------------------------------------------- 301 Expenditures -------------------------------------------------------- 302 Historical Committee Summary -------------------------------------------------------------- 303 Revenues -------------------------------------------------------------- 305 Expenditures -------------------------------------------------------- 306 Parks & Recreation Foundation Summary --------------------------------------------------------------- 307 Revenue -------------------------------------------------------------- 309 Expenditures -------------------------------------------------------- 310 Glossary ----------------------------------------------------------------------- 315 Executive Summary General Fund Revenue The revenue for FY 2014-15 will increase 4.4% from the FY 2013-14 year end estimates. Revenues from property taxes and sales taxes increase 14.5% and 4.0% respectively. Maintenance & Operations property taxes are based on a rate of $0.3164 per $100 of valuation which is an increase of 5.1% from FY 2013-14. The overall property tax rate will remain unchanged at $0.4974 due to a decrease of the Interest & Sinking property tax rate to $0.1810. Franchise fees will increase due to a growing customer base and a franchise fee rate increase for City Public Service (CPS) from 3% to 4.5%. Of this increase 1% has been committed by City Council to be used only on utility right of way improvements within the CPS service area. Permits will offset these increases as the City had an above average year on development permits with many large business renovations and new construction. Expenses The FY 2014-15 Budget will increase 8.9% from the FY 2013-14 year end estimates. This increase includes continuation of the merit program for employees and funds to act on the Compensation Study when it is completed. This budget puts an emphasis on replacing aging and expiring equipment by replacing six vehicles, conducting building repairs on Fire Station #2 and the Administration Building, and replacing two defibrillators and the first phase of the Self Contained Breathing Apparatuses (SCBAs) before they expire. New programs include two new Mechanic positions, an Accountant I, a Building Maintenance Worker, additional landscaping services, and new permit tracking software. These programs, along with a traffic study of FM 1518, are both necessary and forward looking in order to meet the needs of a growing community. City Council The FY 2014-15 Budget will increase 23.4% from the FY 2013-14 year end estimate due to holding an additional election in May for charter amendments. City Manager The FY 2014-15 Budget will decrease by 8.5% from the FY 2013-14 year end estimates. This decrease is from the transfer of funding for an Executive Director position to fund positions in other departments in the budget as approved in the Mid-Year Adjustment. Municipal Court The FY 2014-15 Budget will increase 0.3% from the FY 2013-14 year end estimates. The increase in court costs are offset by reducing funding for the vacant court clerk position to 9 months. This position will be filled if the number of court cases filed continues to increase. 1 311 Customer Service The FY 2014-15 Budget will increase 4.1% from the FY 2013-14 year end estimates. This increase is due to personnel related increases and the replacement of workstation equipment. Planning & Zoning The FY 2014-15 Budget will increase 2.9% from the FY 2013-14 year end estimates. There will be no change in operations. Legal Services There will be no change in the current level of legal services. General Services The General Services Budget for FY 2014-15 will decrease by 2.4% from the FY 2013- 14 year end estimates. By handling more services in house, the need for outside maintenance services decreased. The door lock replacement program will be focused on the Fire Station and City Hall in FY 2014-15. City Secretary The FY 2014-15 Budget will increase by 4.6% from the FY 2013-14 year end estimates. This increase is due to the annual merit and other personnel related expenses. Non-Departmental The FY 2014-15 Budget increases 28.1% from the FY 2013-14 year end estimates. This increase sets the contingency account to $180,000 or about 0.8% of the overall General Fund budget and takes into account upcoming property tax reimbursements required by incentive agreements between the City and new businesses. The increase also allows the City to address additional priorities. In FY 2013-14 the City was able to fund repairs to the Recreation Center. In FY 2014-15 funding is appropriated to repair leaks at Fire Station #2 and the Administration building and to contract an engineer to provide an executable solution for the water runoff in the Administration Building parking lot. A priority raised by Citizens in the Community Pre-budget meetings is to design FM 1518 for increased traffic demands. A study on FM 1518 is funded which will provide a long term look at what needs to be done to accommodate this growth. Another increase is to provide funding to finish the Compensation Study and to act on the first phase of this study. Due to a growing number of employees and the age of existing workstations, a budget allowance has been included for reconfiguration of workstations for better efficiency. The increase will also provide funding for the Sweetheart program and Festival of Angels. Public Affairs The FY 2014-15 Budget will be increased by 16.2% from the FY 2013-14 year end estimates. This increase is due to the full year funding of the new Events specialist position. This position will be reimbursed by 50% from the Hotel/Motel Tax Fund. 2 Records Management The FY 2014-15 Budget increases by 13.2% from the FY 2013-14 year end estimates. This change is related to additional scanning and shredding planned by working in coordination with other departments to identify the applicable records. Schertz Magazine The FY 2014-15 Budget will increase by 5.5% of the FY 2013-14 year end estimates. This increase is due to the estimated increase in printing costs. Engineering The overall budget for the Engineering Department increases 14.0% from FY 2013-2014 year end estimates as a result of full year funding of the new Engineer position authorized at mid-year. GIS The FY 2014-15 Budget increases by 8.5% from the FY 2013-14 year end estimates. This increase is due to the purchase of a laminator and a replacement printer. The laminator will be able to protect documents that are used in the field increasing effectiveness and efficiency. The current printer is aging, printing slowly and is prone to jams. The replacement printer will still be shared with neighboring departments. Police The Police Departments overall FY 2014-15 Budget increased 5.9% when compared to the FY 2013-14 year end estimates. There is a 3.3% increase within Personnel based on merit pay, overtime, longevity, payroll taxes, retirement, workers’ compensation, and to bring the total number of crossing guards to nine. The police department’s remaining budget increases are based on vehicle fuel, uniforms and body armor, training, and promotional and applicant testing service. In addition there is a need to replace 5 patrol cameras, 5 mobile computers, and the Live Scan finger print scanner. The mobile computers and the Live Scan need to be replaced since they run on Windows XP and are no longer supported my Microsoft. Fire Rescue The FY 2014-15 Budget increases 13.7% from the FY 2013-14 year end estimates. This increase is to replace two vehicles: the chief’s vehicle and a battalion chief’s vehicle. The old vehicles will be used by the new inspector, who needs a dedicated vehicle and the second will replace a broken down vehicle used by the Training Safety Officer. The rest of the increase is dedicated to replacing outdated equipment. The Self Contained Breathing Apparatuses will be replaced over a 3 year time period while 2 defibrillators will be replaced using a leasing program started through the Emergency Medical Services department. Inspections The FY 2014-15 Budget will increase 16.6% from the FY 2013-14 year end estimates. This increase is attributed to the full year funding of a Plans Examiner position and to replace a broken down Inspector vehicle. 3 Marshal Services The FY 2014-15 Budget will increase 3.6% from the FY 2013-14 year end estimates by purchasing a new laptop and tablets for field work and to develop a code enforcement program for ticket writers. Streets The FY 2014-15 Budget will decrease by 4.9% from the FY 2013-14 year end estimates. The decrease is due to the completion of the new lighted crosswalk in front of Clemens High School and the purchase of two vehicles in FY 2013-14. These completed projects are partially offset by the purchase of another replacement vehicle in FY 2014-15. Parks The FY 2014-2015 Budget increases 19.3% over the FY 2013-2014 estimates because of the additional landscaping/site improvements that came on line this year including the new Animal Adoption Center, Skate Park, and Veterans Memorial Plaza. The Department is also acquiring additional park acreage at Cypress Point (10 acres) within the next budget year. In addition, the department will be replacing a truck. Pools No changes in operations for the FY 2014-15 Budget. Event Facilities The FY 2014-15 Budget will increase 10.8% from the FY 2013-14 year end estimates. Rental revenue decreased from FY 2012-13 when there was an advertising emphasis on wedding advertisements. The department will reintroduce this advertising campaign as well as place more ads in local magazines and business journals. New operating equipment will also be purchased including window screens and kitchen shelves for the Community Center and lobby seating and gathering room furnishings for the Civic Center. Library The FY 2014-15 Budget will decrease 0.2% from the FY 2013-14 year end estimates. There are no change in operations. Animal Services The FY 2014-15 Budget will increase 8.6% from the FY 2013-14 year end estimates. This increase is due to the full year funding of the larger Animal Adoption Center. It also reflects the purchase of an Animal Adoption Trailer as long as the City receives at least $9,000 in donations to put toward this capital purchase. Information Technology The FY 2014-15 Budget will increase 9.8% from FY 2013-14 year end estimates. Along with an increase in cost of our current supported systems and programs the City will be adding planning tracking software for Development Services to track the platting and permitting process from start to finish. The Fire Department will now be able to create 4 better reports by migrating their RMS data to a different system. This will help them find efficiencies in their everyday operations. As more of the City goes digital the costs for internet and data plans will increase proportionally. In addition to software the City will also be replacing network switches for better server performance, upgrading the firewall, and purchasing video streaming software. Human Resources The FY 2013-14 Budget will increase by 8.2% from FY 2013-14 year end estimates. This increase is to better advertise for vacant specialized positions and to provide full year funding of the FMLA service contract. Finance The FY 2014-15 Budget will increase 14.9% from the FY 2013-14 year end estimates due to 10 month funding of a new Accountant position. Purchasing & Asset Management The FY 2014-15 Budget will increase 2.4% from the FY 2013-14 Budget. This increase reflects higher personnel costs. Fleet The FY 2014-15 Budget increases by 27.9% from the FY 2013-14 year end estimates. This increase reflects the addition of two Mechanic I positions; one of which will be paid by EMS and be trained to specifically work on emergency service vehicles. There is also funding for replacement vehicles when they break down. Building Maintenance The FY 2014-15 Budget decreases 17.5% from the FY 2013-14 year end estimates. FY 2014-15 includes the addition of a new Worker I position and a vehicle; however this increase is offset by the one-time funding of the security and audio/visual upgrades to the Council Chambers in FY 2013-14. City Assistance The FY 2014-15 Budget will decrease by 15.0% from the FY 2013-14 year end estimates. The decrease is due to one-time expenses related to the City taking over operation of the Senior Center that occurred in FY 2013-14. Court Restricted Funds In FY 2014-15 the court security fund will be used to remodel the Municipal Court counter and subsidize one half of a marshal’s salary for the time they spend in court. Court technology expenditures will be to replace ticket writers and other equipment as the need arises throughout the year. 5 Special Events Fund Revenue Revenue for the FY 2014-15 Budget will decrease 12.0% from the FY 2013-14 year end estimates. Fewer fund transfers from reserves are needed due to the completion of the Hal Baldwin Memorial Plaza. Revenue is set through transfers to balance this fund. Expenses The FY 2014-15 Budget will decrease 16.8% from the FY 2013-14 year end estimates. This decrease is due to the completion of the Hal Baldwin Memorial Plaza in FY 2013- 14. Public, Educational, and Governmental Access (PEG) Fund Revenue Revenue increases in FY 2014-15 by 74.8% with a transfer from reserves to continue the Master Communication Plan. Expenses The FY 2014-15 Budget increases 151.6% from the FY 2013-14 year end estimates to continue the Master Communication Plan by purchasing the necessary equipment. Interest & Sinking Fund Revenues Revenues for FY 2014-15 will increase 1.6% from the FY 2013-14 estimates with the growth of the tax base. Expenses The FY 2014-15 Budget will increase 0.7% from the FY 2013-14 year end estimates with the addition of a debt service for Public Works equipment. Water & Sewer Fund Revenue Revenue for FY 2014-15 will decrease 9.4% from FY 2013-14 year end estimates. Increases in service customers, water rates, and sewer rates are offset by the one-time transfer in FY 2013-14 to fund waterline replacements and a new water tower. Expenses The FY 2014-15 budget will decrease 7.4% from FY 2013-14 year end estimates. Increases in service costs and maintenance are offset by the project funding in FY 2013-14. Business Office The FY 2014-15 Budget increases 10.2% from FY 2013-14 year end estimates. This increase is due to additional costs of online transaction with the removal of the online convenience fee. 6 Administration The FY 2014-15 Budget increases 4.3% from the FY 2013-14 year end estimates. For FY 2014-15 the Cibolo Creek Municipal Authority (CCMA) is increasing its charge for sewer treatment 9.5%. Funds are also budgeted to act on the Compensation Study once it’s completed. The contribution to the Cibolo Valley Local Government Corporation (CVLGC) will increase since another member City backed out of the corporation, spreading their contribution to the remaining members. The waste contractor expense for garbage collection in the City is increasing but is offset by an increase in revenue. This increase is from additional customers only and does not reflect a change in the fees. To replace aging vehicles and equipment the Water & Sewer Fund will replace two vehicles and join with the Drainage and General Funds in a debt issuance to replace back hoes, chippers, mowers, and other equipment. Capital Recovery Fund - Water Revenues Revenues for FY 2014-15 are expected to remain at levels estimated for FY 2013-14. Expenses The FY 2014-15 Budget will increase 339.4% from the FY 2013-14 year end estimates with the addition of the project to make improvements to the Live Oak Pump. Projects to be completed FY 2014-15 • Engineering for the southeast elevated water tank • Improvements to the Live Oak Pump Capital Recovery Fund - Sewer Revenues The revenue for FY 2014-15 will increase 59.8% from the FY 2013-14 year end estimates due to a transfer from reserves to fund the next phase of a project. Expenses The FY 2014-15 Budget will increase 805.3% from the FY 2013-14 year end estimates. This increase is to fund the finish out of phase three of the Town Creek Project. Projects to be completed FY 2014-15 • Preliminary engineering for the south Schertz wastewater treatment plant • Finish Out of Phase III at Town Creek Drainage Fund Revenue Revenue in FY 2014-15 will increase 8.6% from the FY 2013-14 year end estimates due to an increase in service population. There is no increase in fees. 7 Expenses The FY 2014-15 Budget will increase 28.1% from the FY 2013-14 year end estimates with the completion of projects started in FY 2013-14 and for additional debt service to purchase new equipment for Public Works. EMS Fund Revenues Revenues for FY 2014-15 will increase 7.8% from the FY 2013-14 year end estimates due to an increase in expected transports. There are no change in fees. Expenses The FY 2014-15 Budget will increase 22.9% from the FY 2013-14 year end estimates. Along with the additional expenses related to an increase in transports, the budget also includes funds to act on the Compensation Study, debt service for new ambulances, equipment for new ambulances, and an increase in the interfund charge to reimburse the General Fund for a new Mechanic position. Schertz Economic Development Corporation (SEDC) Revenues The revenue for FY 2014-15 is projected to increase by 4.1% from the FY 2013-14 year end estimate. The increase is the result of general improvements in the economy. Expenses The proposed FY 2014-15 Budget will decrease by 1.7% from the FY 2013-14 year end projections. The SEDC continues to work with the City Manager’s office to eliminate Non-Departmental Expenses from the SEDC Budget; this is the final year of the four year plan to eliminate the emergency service buildings and related expenses from the SEDC Budget. The SEDC has moved both the Development Incentive fund and the Impact Fee Matching fund to the projects section of the SEDC budget to more accurately reflect year-to-year comparisons. Both incentive funds will have fund balances of $500,000; these funds will be used for qualified economic development projects. The SEDC has allocated $200,000 to the Construction fund for the extension of David Lack Boulevard which was approved by the Resolution No. 14-R-14. The SEDC has allocated $250,000 to the Land Purchase fund. These funds have been set aside for future SEDC property purchases. These increases were offset by the one-time payout of an incentive during FY 2013-14. 8 Hotel Motel Tax Fund Revenue The revenue for FY 2014-15 will increase 5.2% from year end estimates due to an increase in hotel stays. Expenses The FY 2014-15 Budget will decrease 52.0% from the FY 2013-14 year end estimates. This decrease reflects the removal of direct support for the Event Facilities such as the Civic and Community Centers. The direct support consisted of expenditures for building maintenance, equipment, and reimbursements of Event Facilities related staff costs. The Festival of Angels and the Steve Simonson Award and Luncheon will now be funded by the General Fund instead of the Hotel Tax Fund. There was also a one-time transfer to fund lighting at the soccer fields in FY 2013-14 which adds to the overall budget decrease. Park Fund Revenue: The revenue for FY 2014-15 will decrease 22.5% from the FY 2013-14 year end estimates due to fewer known upcoming developments which would result in parkland dedication fees. Expenses The FY 2014-15 Budget will increase 50.0% from FY 2013-14 year end estimates. Projects planned for FY 2014-15 include pavilions for the upcoming Dog Park and for the skate park and for Crossvine park improvements including a decomposed granite trail and two park benches. Tree Mitigation Revenue Revenue for FY 2014-15 will decrease 50.0% from FY 2013-14 year end estimates with fewer fees expected to be collected. Offsetting this will be a transfer from reserves to fund additional projects. Expenses The FY 2014-15 Budget will increase 158.1% from the FY 2013-14 year end estimates. Projects to be funded in FY 2014-15 include trees for the soccer complex, the baseball fields, E. Live Oak Road, and the Arroyo Verde Drainage Project. 9 Library Fund Revenues Revenues for FY 2014-15 are expected to increase 1.7% FY 2013-14 from year end estimates through additional book sales. Expenses The FY 2014-15 Budget will decrease 7.4% from FY 2013-14 year end estimates due to a reduction in operating equipment. Historical Committee Revenues Revenues for FY 2014-15 increase 258.1% from the FY 2013-14 year end estimates. This increase comes from additional funding for the committee from the Special Events Fund. Expenses The FY 2014-15 Budget increases 269.0% from the FY 2013-14 year end estimates. This increase is to provide additional funding for training for all committee members. Parks & Recreation Foundation Revenues Revenues for FY 2014-15 are expected to remain at the same levels as FY 2013-14. Expenses The FY 2014-15 Budget will increase 27.6% from FY 2013-14 year end estimates in order to grow the events and provide improvements to parks in Schertz. . 10 11 12 13 14 15 16 DEPARTMENT: 150 CITY COUNCIL FUND: 101 GENERAL FUND VISION STATEMENT Community. Service. Opportunity. The City operates under core values which we measure our actions, both as employees and elected officials. Our core values are simple, straightforward, and directive: Do the right thing Do the best you can Treat others the way you would want to be treated Work together cooperatively as a team MISSION STATEMENT To ensure our community enjoys an exceptional quality of life and sustainable economic prosperity. GOALS AND OBJECTIVES  Economic Prosperity  Fiscally Sustainable  Family Friendly for all ages  High Quality of Life  Safe Community  Essential Services  Attractive Community  Innovative and Proactive  Service Oriented  Friendly City 17 CITY COUNCIL DEPARTMENT DESCRIPTION The Schertz City Council is made up of six elected officials. City residents elect a Mayor and five Council members at-large. A Mayor Pro-Tempore is appointed with a majority vote of the Council. Term dates for the Mayor Pro-Tempore position begin in February and August of each year (the election dates offset by three (3) months). Terms will sequentially rotate according to Councilmember place. The Mayor and five City Council members are paid a modest stipend. The Schertz City Council is the City's legislative body. It sets policies, approves budgets, determines tax rates and passes ordinances and resolutions to govern the City. Council also appoints citizen volunteers to approximately 7 City advisory boards, committees, and commissions; and appoints and supervises the performances of the City Manager, City Secretary, Deputy City Secretary, City Attorney, and Municipal Court Judges. ORGANIZATIONAL CHART Citizens Mayor & City Council 18 CITY COUNCIL PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Number of ordinances passed 34 59 60 Number of resolutions passed 121 112 115 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Meeting Attendance rate 90% 92% 92% 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Number of Council Meetings 50 50 50 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel 21,575 24,303 23,575 Supplies 646 508 1,800 City Support Services 40,057 40,538 60,600 Operations Support 484 300 400 Staff Support 21,463 30,391 21,300 Professional Services 0 1,200 0 Total $84,546 $87,240 $107,675 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 23.4% from the FY 2013-14 year end estimate due to holding an additional election in May for charter amendments. 19 20 DEPARTMENT: 151 CITY MANAGER FUND: 101 GENERAL FUND VISION STATMENT Provide the needed leadership to ensure fiscal responsibility throughout the organization, plan for future needs, and continue to deliver on the communities expectations of service and opportunity today and in the future. MISSION STATEMENT To effectively lead, manage, and coordinate City staff and resources to meet the goals and needs of the City Council and public in a timely manner while delivering first-class municipal services for a thriving residential and business community. GOALS AND OBJECTIVES  Develop strategic plans and systems to meet the many diverse needs of the community.  Respond effectively and timely to City Council requests.  Develop effective programs to enhance business development and growth.  Develop management systems for efficient and effective use of resources  Recruit, retain and develop talented staff.  Evaluate, integrate, and utilize prudent technology to efficiently deliver municipal services to the community. DEPARTMENT DESCRIPTION The City Manager and his department advise the Council on policy and operational planning issues. The department assures that policies adopted by the Council are carried out efficiently, fairly, and effectively. It oversees and manages the daily affairs of the City, assesses the long-term capital and service delivery needs of the City, and prepares and administers the annual operating and capital budget. He serves as a focal point for the management of City staff. 21 CITY MANAGER ORGANIZATIONAL CHART CITY MANAGER 2012-13 2013-14 2014-15 City Manager 1 1 1 Deputy City Manager 0 0 1 Executive Director 3 3 1 Chief of Staff 1 1 1 Executive Assistant 2 2 2 TOTAL POSITIONS 7 7 6 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $951,751 $911,509 $832,380 Supplies 1,082 2,750 3,000 City Support Services 0 2,100 2,770 Operations Support Services 0 100 0 Staff Support 32,093 30,130 27,975 Total $984,926 $946,589 $866,125 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will decrease by 8.5% from the FY 2013-14 year end estimates. This decrease is from the transfer of funding for an Executive Director position to fund positions in other departments in the budget as approved in the Mid-Year Adjustment. Mayor & City Council City Manager 22 23 24 DEPARTMENT: 152 MUNICIPAL COURT FUND: 101 GENERAL FUND VISION STATEMENT It is the vision of the Schertz Municipal Court to be the most efficient and impartial court, while maintaining an essential approach to customer service relations. MISSION STATEMENT The mission of the City of Schertz Municipal Court is to administer justice under the law, equally, impartially, and efficiently in a professional environment with respect for all. Additionally, it is the mission of this division to provide a friendly environment responding to the needs of all people who come in contact with Schertz Municipal Court. GOALS AND OBJECTIVES  Promote respect for the administration of justice through improvements in the Court's customer service and the physical attributes of the Municipal Court building.  Implement the use of new technology and other innovative practices to maintain efficient and security.  Promote traffic safety by focusing attention on fair and impartial punishment for those individuals charged in this court.  Seek input from personnel to maintain a positive work environment.  Implementing a new filing system for our closed cases.  Renovate front counter to include and efficient work station for clerks and defendants. 25 MUNICIPAL COURT DEPARTMENTAL DESCRIPTION Municipal Court represents the judicial branch of the City’s government; the Mayor and City Council serve as the executive and legislative branches. Municipal Court has jurisdiction over all Class C misdemeanors and City ordinances. The staff of Municipal Court has various functions and responsibilities. The judge presides over all trials (jury and non-jury) and other court proceedings such as arraignments and show cause hearings. The judge also has magistrate duties (signing arrest warrants and juvenile warnings as well as visiting arrested individuals at the jail). The judge issues processes such as subpoenas, summons, and warrants and completes other administrative duties for the court functions and staff. The court clerks are the administrative arm of the Municipal Court. The clerks are responsible for seeing that all of the court’s papers are accurate, orderly, and complete. The clerk’s primary responsibilities include processing citations, summons, complaints, warrants, past due letters, and show cause hearing letters. The clerks maintain the court’s docket and coordinate case scheduling. The clerks directly interact with the public, providing all services needed including explaining to defendants the court procedures and their options. Clerks also receive payments, summon potential jurors, and ensure juror payment. Assist the judge with open records requirements, report convictions, Drivers Safety Course and alcohol violations to the Texas Department of Public Safety, assist the Marshal Officer’s with warrants, and complete all required accounting reports. The prosecutor’s duties include preparing and presenting the State’s case at all municipal court trials, preparing and drafting complaints, arranging for the appearance of State’s witnesses and requesting dismissal of cases under the appropriate circumstances. 26 MUNICIPAL COURT ORGANIZATIONAL CHART MUNICIPAL COURT 2012-13 2013-14 2014-15 Director/Court Clerk 1 1 1 Clerk/Juvenile Case Manager 1 1 1 Deputy Clerk 3 4 4 TOTAL POSITIONS 5 5 5 City Manager Deputy City Manager Municipal Court 27 MUNICIPAL COURT PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Charges Filed 21,760 17,540 18,145 Cases Disposed 21,554 16,690 17,645 Total Amount Collected $2,995,770 $2,886,680 $2,979,850 Amount Remitted to State $605,102 $530,868 $593,112 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget % Of New Charges Disposed 99% 95% 97% 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $263,450 $308,618 $301,231 Supplies 2,398 2,379 3,500 City Support Services 0 1,000 1,000 Operations Support 4,176 4,000 4,500 Staff Support 3,538 6,476 7,710 Court Support 120 700 700 Professional Services 51,543 62,491 68,200 Maintenance Services 1,400 2,800 2,800 Operating Equipment 0 800 800 Total $326,625 $389,264 $390,441 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 0.3% from the FY 2013-14 year end estimates. The increase in court costs are offset by reducing funding for the vacant court clerk position to 9 months. This position will be filled if the number of court cases filed continues to increase. 28 29 30 DEPARTMENT: PUBLIC AFFAIRS DIVISION: 153 CUSTOMER RELATIONS/311 Fund: 101 General Fund VISION STATEMENT Provide a convenient, central point for customers to enjoy excellent and courteous customer service when calling, emailing, or visiting to request or inquire about municipal services. MISSION STATEMENT To provide high quality, courteous, and timely customer service in response to requests and inquiries from the public and fellow City employees. GOALS AND OBJECTIVES  Answer all customer requests in a friendly and professional manner.  Ensure Customer Relations/311 Representatives are knowledgeable and well trained.  Ensure each request, inquiry, and work order is processed through the appropriate department in a timely manner.  Provide convenient service to each customer and prevent call backs.  Meet and exceed each customer’s expectations. DEPARTMENT DESCRIPTION Answer general incoming calls and direct them to the correct departments, when necessary. Accurately process customer requests and inquiries; create work orders and route to the appropriate department; monitor work order process through life cycle. Receive process and answer incoming email traffic through the Customer Care email portal. Manage and update WebQA, the City’s work order system. Serve as receptionist in the City Administration Building. This department is overseen by the Public Affairs Director. 31 CUSTOMER RELATIONS/311 ORGANIZATIONAL CHART CUSTOMER RELATIONS/311 2012-13 2013-14 2014-15 Customer Relations/311 Rep 2 2 2 Customer Relations/311 Rep (PT) 1 1 1 TOTAL POSITIONS 3 3 3 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Work Orders (311) 26* 20 30 Work Orders (For Other Depts) 445 350 400 Calls Received 47,991 47,264 52484 Average Calls Per Day Received 197 191 237 Calls Exiting System (Answered by Other Staff) 821 20^ 19^ Abandoned Calls (Hung Up) 4,039 4,000 4,445 Emails Processed for Customers 2435 1,500 2,225 WebQA Searches by Customers 6,332 5,900 5,867 Customer at Window 5,216 5,000 4,201 *July 2012 these requests go Directly to Public Works ^no dedicated staff City Manager Chief of Staff Public Affairs Customer Relations/311 32 CUSTOMER RELATIONS/311 2011-12 2012-13 2013-14 Budget Actual Estimate Budget Personnel $104,689 $109,702 $113,241 Supplies 50 200 200 Staff Support 336 221 750 Operating Equipment 0 0 500 Total $105,075 $110,123 $114,691 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 4.1% from the FY 2013-14 year end estimates. This increase is due to personnel related increases and the replacement of workstation equipment. 33 34 DEPARTMENT: DEVELOPMENT SERVICES DIVISION: 154 PLANNING & ZONING FUND: 101 GENERAL FUND VISION STATEMENT To positively impact the quality of life for residents and assist in the safe, balanced, efficient, visually appealing and economically sustainable development within Schertz’ planning area. Schertz is the best place to live for a community over 50,000 in population… We agree… MISSION STATEMENT Guide the growth of the city to improve the quality of life for residents and maintain a strong sense of community. We strive to provide a level of personal service that is unmatched. GOALS AND OBJECTIVES  Update Comprehensive Land Plan for the City that promotes all aspects of our vision to ensure that Schertz is the best place to live.  Ensure the vision of the Comprehensive Land Plan and Master Thoroughfare Plan throughout the community by encouraging multi-modal transportation including pedestrian and bicycle routes and public transit.  Support the Master Parks Plan to provide welcoming parks, trails, open space and recreational facilities.  Implement the Schertz Sector Plan to support the future vision of the community through Unified Development Code amendments, zoning and long range plan development.  Update Planning website and development manual to provide improved customer service.  Continue to review and revise the Unified Development Code.  Promote continuous staff development. 35 PLANNING & ZONING ACCOMPLISHMENTS  Adopted revisions to the Unified Development Code associated with the Sector Plan.  Completed revisions to the Unified Development Code related to general provisions, duties of Boards and Commissions, signs and architectural design standards.  Codified the Unified Development Code in MuniCode.  Worked with Texas Department of Transportation and Alamo Area Metropolitan Planning Organization on the approval of a sidewalk project to FM 3009 to be funded and constructed in 2016.  Approximately 15 acres of developed public parkland has been dedicated in support of the Master Parks Plan. The improvements to the parks include playground equipment, walking trails, sport fields and open space gathering areas. DEPARTMENT DESCRIPTION The primary purpose of the Planning Division is to ensure planned and purposeful development within the City limits and the Extraterritorial Jurisdiction. The division provides guidance to help citizens, businesses and developers achieve successful development. Division responsibilities include review and processing of annexations, zone changes, specific use permits, development plans and plats for consistency with the Comprehensive Land Plan and Code compliance. Staff works with outside agencies to coordinate development projects and promote regional planning. The division also provides staff support and recommendations to the Planning and Zoning Commission, Capital Improvements Advisory Committee, Board of Adjustment and City Council. 36 PLANNING & ZONING ORGANIZATIONAL CHART PLANNING AND ZONING 2012-13 2013-14 2014-15 Senior Planner 1 1 1 Planner I 1 1 1 Planner Technician 1* 1* 1* TOTAL POSITIONS 3 3 3 * Position is unfunded. PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Plats 31 32 32 Site Plans and Master Plan 19 20 20 Variances 9 10 10 Zone Changes and Specific Use Permits 13 13 13 UDC/ Comp. Plan Revisions 3 6 6 Annexation 0 0 0 All Plats $49,750 $41,500 $41,500 Site Plan, Master Plan $25,500 $30,000 $30,000 Variance $4,000 $5,000 $5,000 Zone Change, Specific Use Permit $24,000 $25,800 $25,800 Other (Zoning Letters and Additional Admin fees) $2,400 $1,050 $1,050 Total Revenue $104,150 $109,350 $109,350 City Manager Executive Director Development Development Services Planning & Zoning Inspections 37 PLANNING & ZONING 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $108,699 $130,905 $133,705 Supplies 1,753 2,672 2,672 Operations Support 200 750 750 Staff Support 10,483 $18,850 $19,950 Professional Services 40,603 150 300 Operating Equipment 0 0 450 Total $161,738 $153,327 $157,827 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 2.9% from the FY 2013-14 year end estimates. There will be no change in operations. 38 39 40 DEPARTMENT: 155 LEGAL SERVICES FUND: 101 GENERAL FUND VISION STATEMENT To provide excellent legal advice and counsel to the City Council, City Manager and City Departments to fulfill the mission of the City. MISSION STATEMENT To provide expert legal services to the City Council, City Manager, and City Departments in strategic planning, developing city policies and ordinances, contract negotiations, litigation, and developing legal documents for the management and operations of the City. GOALS AND OBJECTIVES  To provide expert legal counsel on proposed ordinances.  To attend all city council meetings, planning and zoning, and other meetings as needed and provide timely legal advice on proposed ordinances and related items.  To represent the City in litigation.  Prepare legal documents for City contracts and agreements.  To provide counsel on strategic issues that will be of the most benefit the City. 41 LEGAL SERVICES DEPARTMENT DESCRIPTION The City Attorney is the legal advisor to City Council and City Council’s appointees, boards, commissions, committees, and staff. In addition, the City Attorney represents the City in all court cases where the City has an interest. Responsibilities of the City Attorney include providing legal advice to City Council, appointees, managers, boards, commissions, and committees in all legal matters; providing litigation and legal transaction services for the City and its enterprises; representing the City and its enterprises in employment matters; and reviewing, updating and maintaining the City Code. ORGANIZATIONAL CHART 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Operations Support $9,021 $10,000 $10,000 Professional Services 502,310 350,000 350,000 Total $511,331 $360,000 $360,000 PROGRAM JUSTIFICATION AND ANALYSIS There will be no change in the current level of legal services. Mayor & City Council Legal Services 42 43 THIS PAGE INTENTIONALLY LEFT BLANK 44 DEPARTMENT: PUBLIC WORKS DIVISION: 161 GENERAL SERVICES FUND: 101 GENERAL FUND VISION STATEMENT Strive for excellence in maintaining City Facilities. MISSION STATEMENT Provide safe, enjoyable and attractive facilities, allowing diverse programs and responsive services which enhance the health and well-being of the residents and City employees by managing building functions, facility care and security through quality facilities maintenance pursuits in a professional environment. GOALS AND OBJECTIVES  Provide a safe and clean environment through regular cleaning of facilities.  Promote and deploy energy efficiency programs to reduce utility consumption.  Provide set-up and take-down services for events and functions in City Facilities DEPARTMENT DESCRIPTION The department services and maintains 19 facilities totaling 213,847 square feet with a value of $27,177,765.00 consisting of carpet, tile floors, other flooring, offices, storage areas, rest rooms, cells, meeting/training rooms. Provide function set up for events such as City Council, Planning and Zoning, Board of Adjustment, Library Board, Department meetings, Municipal Court, training seminars, exercise classes, elections, Buffalo Valley Youth Association (BVYA) basketball, ground breaking ceremonies and other special events. Provide function set up for private events such as weddings, birthdays, anniversaries, graduations, family reunions, retirements and other functions. Set up average of 137 events per month. Provide general services, cleaning and upkeep of City Hall, Administration Building, Police, Fire, EMS, Community Center Central, 45 GENERAL SERVICES Community Center North, City Council Chambers, Civic Center, Public Library, Visitor Center (Kramer House), YMCA, Senior Center, Purchasing building, Public Works facility, Animal Control, Fire/EMS station on I.H.35, Marion EMS station, Records and General Services building, Employee ID badges and building access. This department was moved under Public Affairs as a Division in FY 2011-12. Also in FY 2012-13 this department’s Building Maintenance division was moved under Public Works. For FY 2013-14 at mid-year this division was renamed from Facilities Maintenance to General Services and was moved under Public Works. ORGANIZATION CHART GENERAL SERVICES 2012-13 2013-14 2014-15 Director 1 1 1 Supervisor 1 1 1 Administrative Assistant 1 1 1 General Services Tech I 7 7 7 P/T General Services Tech I 4 4 4 TOTAL POSITIONS 14 14 14 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 46 GENERAL SERVICES PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Square footage maintained 202,847 213,847 234,202 Events set up 137 150 155 City Buildings Maintained 19 19 19 Completed work orders 250 250 260 I.D. Badges made (City/Strac/YMCA ect) 240 260 265 Pest Control Services 12 15 18 Carpet Cleaning 8 12 12 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $566,442 $577,607 $578,049 Supplies 93,313 89,850 90,675 Utility Services 181,615 186,000 189,115 Staff Support 11,443 12,147 11,749 Maintenance Services 100,969 104,650 90,600 Rental Equipment 458 0 0 Operating Equipment 11,776 48,110 33,800 Total $996,016 $1,018,364 $993,988 PROGRAM JUSTIFICATION AND ANALYSIS The General Services Budget for FY 2014-15 will decrease by 2.4% from the FY 2013-14 year end estimates. By handling more services in house, the need for outside maintenance services decreased. The door lock replacement program will be focused on the Fire Station and City Hall in FY 2014-15. 47 48 49 50 DEPARTMENT: 164 CITY SECRETARY FUND: 101 GENERAL FUND VISION STATEMENT Support, facilitate, and strengthen the governmental process through transparent and service oriented interaction with our citizens and with current technology. MISSION STATEMENT The mission of the City Secretary’s Department is to provide necessary services in a manner that merits the highest degree of public confidence in providing information to the City Council, City staff, general public, candidates, voters, and the media in order to promote a work environment that leads to compliance with all laws and better decision making. GOALS AND OBJECTIVES The goals and objectives of the City Secretary’s Department are to provide the following services for the City of Schertz:  Public Information requests.  Agendas and minutes for public meetings.  Ordinances and resolutions.  Election administration.  Publication of legal notices.  Alcohol permits for businesses.  Provides for the identification, maintenance, retention, security, electronic storage, disposition, and preservation of City records.  Administer oaths.  Attest contracts, assessment of certificates, and other legal instruments when executed by officers of the City of Schertz.  Proclamations from the Mayor’s Office.  Perform such other duties as may be required of the City Secretary by the City Charter, the City Council, City Management, and state law. 51 CITY SECRETARY DEPARTMENT DESCRIPTION The City Secretary’s Department is responsible for providing service in a manner that merits the highest degree of public confidence in providing information to the City Council, City staff, general public, candidates, voters, and the media in order to promote a work environment that leads to compliance with all laws and better decision-making. We apply creativity and innovation to the organizational structure and in the delivery of public services. The City Secretary’s Department supports, facilitates and strengthens the City of Schertz governmental process by recording all laws, resolutions, and ordinances approved by the City Council, preparing City Council agendas and giving notice of such meetings, countersigning or notarizing, as applicable, all contracts, commissions, and licenses, providing public information according to state guidelines, providing continuity for the City of Schertz government by recording its legislative actions, both contemporary and archival, and serving as historian for the City, safeguarding and enriching the municipal election and records management processes, and assisting the City Council in fulfilling their goals. ORGANIZATIONAL CHART CITY SECRETARY 2012-13 2013-14 2014-15 City Secretary 1 1 1 Deputy City Secretary 1 1 1 TOTAL POSITIONS 2 2 2 Mayor & City Council City Secretary 52 CITY SECRETARY PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload Actual Estimated Budget Ordinances Passed and Processed 34 59 60 Resolutions Passed and Processed 121 112 115 Council Meetings Attended 50 50 50 Open Records 419 456 465 2012-13 2013-14 2014-15 Efficiency Actual Estimated Budget Ordinances & Resolutions Executed within 72 hours of Council Meeting 98% 98% 98% Documents completed, signed, scanned within 48 hours of council approval 94% 94% 95% Council meeting minutes transcribed within 48 hours following Council meeting 100% 100% 100% Agendas available to citizens within legally required timeframe - Posted on website 100% 100% 100% Alcohol permits processed within the month of expiration 96% 98% 98% 2012-13 2013-14 2014-15 Budget Actual Estimated Budget Personnel $148,708 $160,766 $167,772 Supplies 675 800 1,200 City Support Services 7,088 9,576 9,700 Operations Support 0 150 150 Staff Support 4,568 7,000 8,795 Total $189,876 $179,287 $187,617 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase by 4.6% from the FY 2013-14 year end estimates. This increase is due to the annual merit and other personnel related expenses. 53 54 DEPARTMENT: 167 NON-DEPARTMENTAL FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION This department accounts for expenses and payments that are not specific to an individual function/department. Items in this department include audit cost, city insurance, appraisal district contracts, and emergency medical services. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget City Support Services $352,632 $417,243 $860,000 Operations Support 135,013 127,000 141,500 Staff Support 13 340 150 City Assistance 671,154 993,665 1,243,779 Professional Services 94,196 140,350 262,400 Fund Charges/Transfers 169,196 475,000 203,000 Operating Equipment 269 1,955 50,000 Total $1,422,472 $2,155,553 $2,760,829 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases 28.1% from the FY 2013-14 year end estimates. This increase sets the contingency account to $180,000 or about 0.8% of the overall General Fund budget and takes into account upcoming property tax reimbursements required by incentive agreements between the City and new businesses. The increase also allows the City to address additional priorities. In FY 2013-14 the City was able to fund repairs to the Recreation Center. In FY 2014-15 funding is appropriated to repair leaks at Fire Station #2 and the Administration building and to contract an engineer to provide an executable solution for the water runoff in the Administration Building parking lot. A priority raised by Citizens in the Community Pre-budget meetings is to design FM 1518 for increased traffic demands. A study on FM 1518 is funded which will provide a long term look at what needs to be done to accommodate this growth. Another increase is to provide funding to finish the Compensation Study and to act on the first phase of this study. Due to a growing number of employees and the age of existing workstations, a budget allowance has been included for reconfiguration of workstations for better efficiency. 55 56 57 THIS PAGE INTENTIONALLY LEFT BLANK 58 DEPARTMENT: 170 PUBLIC AFFAIRS FUND: 101 GENERAL FUND VISION STATEMENT To promote a positive City image and foster a sense of community through events, venues and products. MISSION STATEMENT The purpose of the Public Affairs Department is to keep internal and external audiences informed about city events, activities, policies, ordinances, leadership focus, economic growth and development, and other issues of public interest; and to promote a positive city image through development and release of professional products to news media outlets. GOALS AND OBJECTIVES  To be the primary source of information for all current and potential residents and existing businesses in the Schertz sphere of influence.  Promote city activities/festivals throughout the region and the State of Texas.  Disseminate information to residents and the media during emergency and non-emergency situations efficiently. 59 PUBLIC AFFAIRS DEPARTMENT DESCRIPTION Publish and distribute Schertz Magazine to over 12,000 households and area businesses; produce, coordinate, or promote all City events and activities, including: Sweetheart Court, Festival of Angels, 4th of July Jubilee, SchertzFest, Wilenchik Walk, Doggie Dash, Employee Remembrance Day, and other City programs. Public Affairs handles advertising and promotion of events held in Schertz, the production of television commercials, radio spots, print ads, press releases, email blasts, website and electronic sign ad creation and posting, and award submissions. This office creates photographic/video/audio recording of City events and activities, designs city brochures, documents, hiring packets, graphics, logos, plaques, trophies, proclamations, etc. The Public Affairs Department serves an internal audience of employees elected and appointed officials, as well as an estimated city population of 35,000. ORGANIZATIONAL CHART PUBLIC AFFAIRS 2012-13 2013-14 2014-15 Public Affairs Director 1 0 0 Senior Administrative Assistant 1 0 0 Office Manager 1 1 1 Events Coordinator 1 0 0 Communications Manager 0 1 1 Events Specialist 0 1 1 Events Manager 0 1 1 TOTAL POSITIONS 4 4 4 City Manager Chief of Staff Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 60 PUBLIC AFFAIRS PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Measures Actual Estimate Budget Press Inquiries N/A 8 15 City Sponsored Events 8 11 13 Marketing Materials Produced 13 7 8 Website Postings 800 800 800 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Average cost per Advertising Run outside of the magazine $1,200 $1,300 $2,500 Average Amount of Dollars Raised for Events, per FTE $7,500 $9,000 $4,500 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Non-Magazine Advertisements 12 12 8 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $240,523 $214,895 $257,970 Supplies 3,021 3,500 3,500 Operations Support 28,083 24,642 27,100 Staff Support 3,101 5,040 5,150 Professional Services 0 14,040 14,500 Operating Equipment 0 3,100 0 Total $274,729 $265,217 $308,220 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will be increased by 16.2% from the FY 2013-14 year end estimates. This increase is due to the full year funding of the new Events specialist position. This position will be reimbursed by 50% from the Hotel/Motel Tax Fund. 61 62 DEPARTMENT: PUBLIC AFFAIRS DEPARTMENT DIVISION: 171 RECORDS MANAGEMENT FUND: 101 GENERAL FUND VISION STATEMENT Under the supervision of the Chief of Staff, this department is responsible for the coordination of an effective and efficient records management system. MISSION STATEMENT To provide for efficient, economical and effective controls over the creation, distribution, organization, maintenance, use, and disposition of municipal records through a comprehensive system of integrated procedures for the management of records from their creation to their ultimate disposition, consistent with the requirements of the Local Government Records Act and accepted records management practice. GOALS AND OBJECTIVES  Scan permanent documents.  Destroy records that meet retention.  Continue to locate historical documents for electronic storage. 63 RECORDS MANAGEMENT DEPARTMENT DESCRIPTION The Records Management Division performs the following functions:  Scan permanent and historical documents to store as electronic documents.  Destroy records that meet the requirements of the records retention schedule.  Identify historical documents.  Provide stored records upon request to departments.  Maintain inventories of records stored offsite and onsite.  Conduct research for departments. ORGANIZATION CHART RECORDS MANAGEMENT 2012-13 2013-14 2014-15 Records Management Coordinator I 1 1 1 TOTAL POSITIONS 1 1 1 City Manager Chief of Staff Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 64 RECORDS MANAGEMENT PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Number of Documents scanned 28,705* 13,500* 13,500* Number of boxes stored offsite 298 239 239 Number of boxes inventoried 165 100 150 Number of cubic feet of documents destroyed (pounds) 12,443 10,200 10,000 Digitize Public Work Plans (pages) 7,500 2,500 2,500 Digitize Commercial Plans (pages) 5,166 5,000 5,000 *Scanned by Records Management and other Departments 2011-12 2012-13 2013-14 Budget Actual Estimate Budget Personnel $48,000 $49,763 $51,106 Supplies 41 300 400 Staff Support 1,231 1,286 1,750 Professional Services 11,248 4,513 10,000 Operating Equipment 360 0 0 Total $60,879 $55,862 $63,256 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases by 13.2% from the FY 2013-14 year end estimates. This change is related to additional scanning and shredding planned by working in coordination with other departments to identify the applicable records. 65 66 DEPARTMENT: PUBLIC AFFAIRS DIVISION: 172 SCHERTZ MAGAZINE FUND: 101 GENERAL FUND VISION STATEMENT To become Schertz’ primary source of information for all current and potential residents and existing businesses; with an evolving goal of expanding information dissemination beyond traditional means. MISSION STATEMENT Established in its current format in 2008, Schertz Magazine is an informational tool aimed at providing internal and external audiences information about city events, activities, policies, ordinances, economic growth and development, and other issues of public interest, and to promote a positive city image through development and release of professional products to news media outlets. GOALS AND OBJECTIVES  Schertz Magazine will continue to explore new revenue streams in order to provide superior information to readership.  Inform our audience about City initiatives throughout this region of the State of Texas.  Promote City activities, educate the public, and enhance a positive City image. DEPARTMENT DESCRIPTION Publication and distribution of Schertz Magazine to more than 13,000 households and businesses, including: writing of articles, photography, graphic design and layout, sales, advertising design, marketing, copy editing, billing, and collections; distribution of copies to staff and select pick-up locations across the city. Promote all City events and activities, including: Festival of Angels, 4th of July Jubilee, Wilenchik Walk, SchertzFest, Absolute Jazz, Doggie Dash, and other City programs. Schertz Magazine will involve governmental and non-governmental entities and individuals in the collection, packaging, and distribution of information that is important to the whole community. 67 SCHERTZ MAGAZINE ORGANIZATIONAL CHART Schertz Magazine 2012-13 2013-14 2014-15 Publications Editor 1 1 1 Account Manager 1 1 1 TOTAL POSITIONS 2 2 2 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Measures Actual Estimate Budget Number of Staff, FTE (Full Time Equivalents) 2 2 2 Number of potential advertisers approached 525 N/A 250 Number of customers served (advertisers) 88 90 100 Number of Magazines Printed 168,000 180,000 180,000 City Manager Chief of Staff Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 68 SCHERTZ MAGAZINE 2012-13 2013-14 2014-15 Efficiency Measures Actual Estimate Budget Total Schertz Magazine Articles/Ads/ Photographs Produced 627 594 614 Customer Service / Retention Hours per FTE (Advertisers) 160 N/A N/A Percentage of Magazine Contracted 58% 53% 53% Hours Contracted for Magazine Production (Writing, Ad Design, Photography, Layout, Graphics) 1,700 N/A N/A 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Schertz Magazine Ad revenue $230,247 $220,000 $220,000 City Sponsored/Non-Revenue $27,900 $30,000 $30,000 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel Services $132,286 $133,149 $137,208 Supplies 200 200 200 Operations Support 23 50 100 Staff Support 771 1,483 3,000 Professional Services 275,400 238,200 253,500 Fund Charges/Transfers 9,250 10,000 10,000 Operating Equipment 0 500 600 Total $417,930 $383,582 $404,608 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase by 5.5% of the FY 2013-14 year end estimates. This increase is due to the estimated increase in printing costs. 69 70 DEPARTMENT: 173 ENGINEERING FUND: 101 GENERAL FUND VISION STATEMENT The Department of Engineering, in cooperation with other City departments, and with the input and participation of the community, will allow the City of Schertz to develop to its full potential supported by a strong backbone of well designed, well-constructed, sustainable infrastructure. MISSION STATEMENT The mission of the Department of Engineering is to facilitate responsible stewardship of the community’s natural resources and physical assets by providing support wherever needed. Engineering collaborates with Public Works, Development Services, other City departments, citizens, developers, and other governmental agencies in order to effectively plan and implement infrastructure improvement and development for the organized growth of the City. DEPARTMENT DESCRIPTION The Engineering Department serves as technical advisor to the City Manager, City Council, Executive Staff, and other City departments. Engineering is responsible for the development and implementation of the Capital Improvement Program. That responsibility includes the development and maintenance of infrastructure master plans; the prioritization of projects; the identification and procurement of project funding; and the management of the design and construction of necessary infrastructure. The Engineering Department reviews applications for public and private land development for conformance with adopted engineering standards, policies, codes, and infrastructure master plans. The Engineering Department maintains standard construction details, technical specifications, and design guidelines. The Transportation Safety Advisory Commission (TSAC) is staffed by the Engineering Department. TSAC is a Commission that hears citizen input and makes recommendations to City Council regarding traffic issues throughout the City. 71 ENGINEERING ORGANIZATIONAL CHART ENGINEERING 2012-13 2013-14 2014-15 City Engineer 1 1 1 Assistant City Engineer *1 0 0 Staff Engineer 0 1 1 Graduate Engineer 1 1 1 TOTAL POSITIONS 3 3 3 *Position was unfunded. ACCOMPLISHMENTS AND GOALS FY 2013-2014 Accomplishments  Along with Public Works Department, successfully managed the following Capital Improvement Projects: o Lazy Oak (Bond) o Ware-Seguin Road (Bond) o Lower-Seguin Road Improvements (Bond) o Borgfeld Drainage Remediation (Drainage Fund) o Pickrell Park Sidewalk (CDBG/Parks) o David Lacks Boulevard Extension (Economic Development) o Town Creek Wastewater Phase 3 (Bond) - ongoing  Entered into three-year, extendable agreements with four professional engineering firms for on-call engineering services  Began update of City’s Master Thoroughfare Plan and worked toward establishment of Transportation Impact Fee Program City Manager Executive Director Development Engineering 72 ENGINEERING  Renewed Stormwater Management Plan General Permit (required every five years)  Supported TXDoT in order to secure $2.85 million funding for sidewalks on FM 3009  Developed comprehensive 10-year Capital Improvement Program including water, wastewater, drainage, roadway, and facilities projects.  Worked with Information Technology Department to develop user-friendly, helpful Engineering Department web page  Completed engineering review of multiple subdivision and site development projects FY 2014-2015 Goals  Successfully manage Capital Improvement Projects in order to meet or exceed deadline and budget criteria.  Finalize establishment and implement Transportation Impact Fee Program  Begin update of Water and Wastewater Impact Fee Study  Establish Master Drainage Plan  Maintain efficiency with review of private development application and construction review  Assist Public Works Department with application for and implementation of participation in the FEMA Community Rating System  Review and assess standard construction details and specifications for potential improvement 73 ENGINEERING PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Measures Actual Estimate Budget Capital Improvement Projects (number) 11 12 15 Capital Improvement Project Construction Expenditures ---- $1,290,000 $1,400,000 Grading and Clearing Permits Issued 22 27 25 Grading and Clearing Permits Active (Average Monthly Concurrent Maximum) ---- 26* 20 Grading and Clearing Permits Active (Concurrent Maximum) 20* 28 25 Grading and Clearing Permits Issued – acreage 410 400 400 Number of Non-Construction Plan Reviews (includes master plans, plats, site plans, etc.) ---- 40* 50 Residential Subdivision Construction – number of projects 10 10 9 Residential Subdivision Construction – dollar value of public improvements ---- $4,780,000* $4,750,000 Commercial Subdivision Construction – number of projects 9 18 15 Commercial Subdivision Construction – dollar value of public improvements ---- $91,000* $100,000 *Data not tracked historically– value is estimated. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel 122,200 231,837 282,558 Supplies 643 1,100 1,300 City Support Services 0 1,380 1,500 Utility Services 788 1,400 1,498 Operations Support 195 0 0 Staff Support 1,598 8,580 10,512 Professional Services 79,000 43,000 38,800 Operating Equipment 292 8,000 600 Total $204,717 $295,297 $336,768 74 ENGINEERING PROGRAM JUSTIFICATION AND ANALYSIS The overall budget for the Engineering Department increases 14.0% from FY 2013-2014 year end estimates as a result of full year funding of the new Engineer position authorized at mid-year. 75 76 77 THIS PAGE INTENTIONALLY LEFT BLANK 78 DEPARTMENT: 174 GEOGRAPHIC INFORMATION SYSTEMS (GIS) FUND: 101 GENERAL FUND VISION STATEMENT The GIS Department will furnish a gateway to prompt, effective and essential geographic knowledge. MISSION STATEMENT Create, manage and maintain a robust geospatial platform that is accurate, reliable and easily accessible. Integrate the City’s existing geographic data with new information to provide timely and dependable mapping products. GOALS AND OBJECTIVES  Promote the use of geographic data within the city and provide support and training to fully utilize the information and software.  Provide an interactive web mapping application accessible both internally and externally.  Design and Implement mobile applications for City Departments leveraging existing databases with GIS data.  Continue to improve web application and database management expertise  Continuing maintenance of the Regional Computer Aided Dispatch and Records Management project to enhance Police/Fire/Emergency Medical Services dispatching.  Provide new physical addresses in support of the Development Services Department.  Establish and refine data standards to aid data management and deployment. 79 GIS DEPARTMENTAL DESCRIPTION Designs, implements, and manages the City’s geographic information system. Train staff to better understands and utilize current technology. ORGANIZATIONAL CHART GIS 2012-13 2013-13 2014-15 GIS Coordinator 1 1 1 GIS Specialist 1 1 1 TOTAL POSITIONS 2 2 2 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Work orders processed, per month 35 30 36 Document pages created, per month 45 40 70 Property attributes updated per month 225 300 250 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Hours per work order 7.7 8.0 7.0 Remaining non-updated data 18% 16% 10% City Manager Executive Director of Development Geographic Information Systems 80 GIS 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Mobile applications deployed to City departments 0 0 1 Map request turnaround time, days 7 7 7 New subdivision addressing turnaround time, days 14 14 14 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $128,654 $130,952 $135,495 Supplies 1,415 2,855 2,910 Staff Support 1,781 5,000 5,235 Professional Services 307 0 0 Rental/Leasing 0 3,805 3,805 Operating Equipment 0 0 7350 Total $132,157 $142,612 $154,795 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases by 8.5% from the FY 2013-14 year end estimates. This increase is due to the purchase of a laminator and a replacement printer. The laminator will be able to protect documents that are used in the field increasing effectiveness and efficiency. The current printer is aging, printing slowly and is prone to jams. The replacement printer will still be shared with neighboring departments. 81 82 DEPARTMENT: 256 POLICE FUND: 101 GENERAL FUND VISION STATEMENT United in a spirit of teamwork, the Schertz Police Department, as a regional leader and in partnership with the Community, is devoted to excellence in innovative and proactive public service and safety while contributing to an exceptional quality of life. MISSION STATEMENT The mission of the Schertz Police Department is to effectively and efficiently enhance a peaceful and valued quality of life in which the public feels safe and secure from crime, social disorder, and circumstances which compromise their safety and well-being. To provide needed community services with the highest level of professionalism and ethical standards. Continuing to strive for excellence in every service that we provide. GOALS AND OBJECTIVES  To promote public safety in our community through public education, community involvement, criminal investigations and enforcement action.  To promote a feeling of safety for all citizens and visitors to the city, including neighborhoods, commercial areas, parks and public facilities.  To increase department participation in community programs and increase citizen interest and participation in police department programs.  To enhance the recruitment of high quality officers/personnel to serve the citizens of Schertz and to retain those employees in which the City has already invested. 83 POLICE DEPARTMENT DESCRIPTION The Schertz Police Department patrols the 32.01 square miles of Schertz, with a current population of 34,833. The City of Schertz lies within three counties, with 243.06 centerline miles of roads. The police department receives thousands of calls for services annually. The communications division dispatches calls for Police, Fire, Emergency Medical Service and Animal Control. Additionally, the police department provides dispatch services for the City of Cibolo Police and Fire Departments, along with Schertz Emergency Medical Service dispatch for Cibolo, Marion, Seguin, Santa Clara, and other county areas. The Patrol Division provides a visible presence in the community, with the goal of crime prevention, crime reduction and the promotion of public safety. The Criminal Investigations Division investigates offenses that occurred within the city, processes crime scenes and follows up through prosecution with the County and District Attorneys of all three counties. The Records Division receives and prepares cases for submission to County and District Attorneys. The School Resource Officers provide a visible presence on the campuses within the city; make educational presentations to the students and staff, along with investigating crimes on campus. The Special Projects Officer interacts with Home Owner Associations, provides education and crime prevention programs to the community and oversees the Citizens Police Academy and the Citizens on Patrol. ORGANIZATIONAL CHART City Manager Deputy City Manager Police 84 POLICE POLICE 2012-13 2013-14 2014-15 Chief of Police 1 1 1 Assistant Chief of Police 1 1 1 Captain 1 0 0 Support Services Lieutenant 0 1 1 Investigations Lieutenant 1 1 1 Patrol Lieutenant 1 1 1 Investigation Sergeant 3 2 2 Patrol Sergeant 3 4 4 Investigations Corporal / Detectives 4 5 5 Patrol Corporal 6 5 5 Special Projects Officer 1 1 1 School Resource Officer 1 1 1 School Resource Sergeant 1 1 1 Patrol Officer 24 24 24 Traffic Officer 0 4 4 Senior Administrative Assistant 1 1 1 Public Safety Technician 1 1 1 Records Manager 1 1 1 Records Clerk 2 2 2 Civilian Evidence Technician 0 1 1 Communications Manager 1 1 1 Communications Shift Supervisor 3 3 3 Communications Officer 12 12 12 Crossing Guards (Part Time) 7 7 9 TOTAL POSITIONS 76 81 83 LAW ENFORCEMENT COMMISSIONS 2012-13 2013-14 2014-15 Fire Dept. Law Enforcement Commission 2 2 2 City Manager Law Enforcement Commission 1 0 0 Reserve Officer 1 2 2 TOTAL COMMISSIONS 4 4 4 PERFORMANCE INDICATORS 85 POLICE 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Patrol Vehicles 18 20 22 Traffic Vehicles (3 stealth, 2 motorcycles) 6 6 5 # Patrol Officers including supervisors 33 33 33 # Patrol Officers with supervisory position 9 9 9 Calls for Service - Schertz 19,894 17,360 18,000 Calls for Service – Accidents 1960 1724 1800 Citations Issued 19,335 17,770 18,000 Criminal Cases Filed 793 772 800 Total Active Alarm Permits 2,550 2,550 2,610 State Seizures $2,106 $1,600 $1500 Federal Seizures $54,814 $34,858 $35,000 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Average time on calls for service 20:36 21:23 21:00 Average time on tickets, per minute 9:09 10:16 10:20 Average response time to calls (minutes) 6:49 7:10 7:25 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $4,687,295 $4,823,080 $4,983,836 Supplies 47,346 32,547 47,646 City Support Services 20,657 26,722 26,750 Utility Services 132,016 131,419 148,064 Operations Support 3,272 1,751 2,950 Staff Support 62,329 83,508 109,423 City Assistance 781 8,178 10,200 Professional Services 19,369 27,965 53,313 Fund Charges/Transfers 33,167 0 0 Maintenance Services 38,557 50,565 53,790 Operating Equipment 153,832 109,161 108,868 Capital Outlay 176,017 147,005 218,754 Total $5,374,637 $5,441,901 $5,763,594 86 POLICE PROGRAM JUSTIFICATION AND ANALYSIS The Police Departments overall FY 2014-15 Budget increased 5.9% when compared to the FY 2013-14 year end estimates. There is a 3.3% increase within Personnel based on merit pay, overtime, longevity, payroll taxes, retirement, workers’ compensation, and to bring the total number of crossing guards to nine. The police department’s remaining budget increases are based on vehicle fuel, uniforms and body armor, training, and promotional and applicant testing service. In addition there is a need to replace 5 patrol cameras, 5 mobile computers, and the Live Scan finger print scanner. The mobile computers and the Live Scan need to be replaced since they run on Windows XP and are no longer supported my Microsoft. 87 88 89 THIS PAGE INTENTIONALLY LEFT BLANK 90 DEPARTMENT: 257 FIRE RESCUE FUND: 101 GENERAL FUND VISION STATEMENT Through selection, training, and professional development we will create a Fire Rescue Department that is a model to our peers, an asset to our community, and a valued place to work. MISSION STATEMENT Protect all we serve with an emergency service that promotes public education and prevention; emphasizes community involvement; and provides the safe, timely, and efficient delivery of fire and rescue resources. GOALS AND OBJECTIVES  Deliver comprehensive safety services of the highest quality. o Respond to 90% of City within 5 minutes from time of dispatch. o Pre-fire plan all commercial occupancies in the city once per year, and extra hazard occupancies twice per year.  Support and maintain a safe, healthy, well trained and high performing work force. o Enact a wellness fitness program for all firefighters. o Improve training opportunities and encourage involvement in specialized operations. o Build upon area-wide technical rescue, hazardous materials, and wildland strike teams.  Provide high quality medical first responder service as part of an integrated emergency medical service. o Encourage advanced medical training and certifications. o Support emergency medical operations through interdepartmental cooperation.  Become the community resource for life safety knowledge and information regarding Schertz Fire Rescue. o Make face-to-face contact with 30% of population annually. o Quarterly inspects all restaurants, schools, and nursing homes. o Encourage public speaking for all firefighters. 91 FIRE RESCUE o Maintain safe construction and occupancy within the city through code enforcement.  Attract and maintain a qualified and diverse workforce. o Encourage diverse applicants through career fairs and public education. o Continue to apply for staffing grants through Department of Homeland Security. DEPARTMENTAL DESCRIPTION The Schertz Fire Rescue Department is a paid career department that responds to all fire and emergency service calls in the City of Schertz, the contracted areas of Guadalupe and Bexar Counties, and through mutual aid, the surrounding cities. All department members are certified as structural firefighters and emergency medical technicians through the Texas Commission on Fire Protection and the Texas Department of Health Services, respectively. Schertz firefighters are highly trained with many holding advanced firefighter, medical, and multi-discipline specialized certifications. Schertz Fire Rescue has an active public education/fire prevention program that conducts code review and enforcement within the city. Fire and arson investigation services are maintained within the department. ORGANIZATIONAL CHART City Manager Deputy City Manager Fire Rescue 92 FIRE RESCUE FIRE RESCUE 2012-13 2013-14 2014-15 Fire Chief 1 1 1 Assistant Chief/Fire Marshal 1 1 1 Battalion Chief 3 3 3 Deputy Fire Marshal 1 1 1 Training/Safety/Emergency Manager 1 1 1 Lieutenant 6 6 6 Fire Inspector 0 1 1 Fire Apparatus Operator 6 6 6 Firefighter 12 12 12 Senior Administrative Assistant 1 1 1 TOTAL POSITIONS 32 33 33 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Input Actual Estimate Budget Population Serviced 32,000 35,000 35,000 Number of Commercial Occupancies 729 740 750 Total staffing 32 32 33 Suppression staffing 27 27 27 Prevention staffing 1 1 2 Support staffing (command/training/admin) 4 4 4 Number of fire stations 2 2 2 Number of full-time engine companies 2 2 2 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Number of incidents 2,154 2,007 2,100 Unit Responses (# calls for all units responding to all emergencies) 3,390 2,950 3,150 Buildings preplan contacts 729 740 750 Community Contact (citizen contact) 6,330 6,375 7,000 Fire Inspections Conducted 332 350 700 Plan Reviews Completed 100 120 120 Training Hours Provided 2,743 2,790 3,100 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Average Response Time (Minutes) 6:54 6:00 6:00 % Response Time < 5 Minutes 36.03% 36.79% 36.00% 93 FIRE RESCUE % of Buildings Preplanned 100% 100% 100% % Prevention Contacts 59.0% 45.5% 50.0% Inspections per Inspector 332 350 350 Training Hours/Employee 88.47 90.00 100.00 2012-13 2013-14 2014-15 Effectiveness* Actual Estimate Budget Total Fire Loss ($1,000) 226.60 211.40 200.00 Property Saved ($1,000) 392.90 749.90 600.00 Fire Loss Ratio % 36.58% 21.99% 25.00% Civilian Fire Injuries 1 5 0 * Using structure fire data, we compare the value of the structure and its contents with the fire loss to arrive at a quantifiable value of property saved that could have been consumed had there been no intervention. The fire loss ratio is the fire loss as a percent of total property value. For example, the estimated ratio for 2013-14 is 22%, meaning that the average loss in a structure fire in the City of Schertz resulted in a fire loss of 22% of the total value of the house and contents. This is a new measure and as such there are no national figures with which to compare. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $2,659,969 $2,712,169 $2,890,145 Supplies 4,707 17,000 16,500 Utility Services 52,845 45,960 58,700 Operations Support 689 1,160 1,200 Staff Support 105,875 116,165 115,700 City Assistance 8,847 16,200 16,200 Professional Services 11,430 14,000 25,000 Maintenance Services 27,295 51,700 58,932 Rental/Leasing 0 0 14,000 Operating Equipment 49,265 66,700 65,900 Capital Outlay 0 12,146 210,600 Total $2,920,922 $3,053,200 $3,472,877 94 FIRE RESCUE PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases 13.7% from the FY 2013-14 year end estimates. This increase is to replace two vehicles: the chief’s vehicle and a battalion chief’s vehicle. The old vehicles will be used by the new inspector, who needs a dedicated vehicle and the second will replace a broken down vehicle used by the Training Safety Officer. The rest of the increase is dedicated to replacing outdated equipment. The Self Contained Breathing Apparatuses will be replaced over a 3 year time period while 2 defibrillators will be replaced using a leasing program started through the Emergency Medical Services department. 95 96 97 THIS PAGE INTENTIONALLY LEFT BLANK 98 DEPARTMENT: DEVELOPMENT SERVICES DIVISION: 258 BUILDING INSPECTIONS FUND: 101 GENERAL FUND VISION STATEMENT To build the community of Schertz as a safe place to live, work and play through the enforcement of building codes with a helpful customer service process led by knowledgeable and dedicated staff. MISSION STATEMENT Schertz Inspection staff is committed to the enforcement of life safety building and fire codes and we pledge to assist customers through a collaborative development process by:  Taking pride in building a safe Schertz.  Public awareness of building safety through personal interaction with homeowners, business owners, developers and builders.  Fostering an eager attitude to assist the customer through the rules and regulations of building procedures; and  To help them find solutions to challenges presented by the application of building codes and ordinances. GOALS AND OBJECTIVES  Strive to provide superior customer service through courteous and professional relationships with the public and building community.  Continue to invest in educational opportunities and training for city staff. Planned attendance at the Building Professional’s Institute will focus on the 2012 International Codes scheduled for May 2014 and February 2015.  Work with IT Department to promote the use of automated technology in permit application and inspection software which will streamline the construction process and provide the applicant with on-line access to projects. 99 INSPECTIONS ACCOMPLISHMENTS  Adopted building code amendments to foundation requirements which were implemented in August 2013.  Achieved inspector training through the Post Tensioning Institute (PTI) in support of newly adopted code amendments for foundations. Chief Inspector successfully obtained a Level I PTI Inspector Certification.  Adopted electronic submittal of residential plans and a 10 year retention period of plans effective October 2013.  Initiated staff review of 2012 International Codes and amendments thereto. Goal is to present adoption of these codes to City Council this fiscal year.  Introduced several permit applications as interactive documents thereby giving the customer an opportunity to submit for permits on the City website. We will continue to work on making all permit applications interactive documents.  Inspectors created new residential and new commercial plan review and inspection checklists to improve efficient review of building plans and performance of field inspections of these projects.  Launched inspector call-backs to contractor/homeowner on delivery and status of inspections. DEPARTMENT DESCRIPTION The Inspections Division of Development Services assists customers seeking permits for various types of building and improvement projects to include all aspects of residential and commercial construction. Enforces building, electrical, energy, gas, mechanical, and plumbing codes as adopted; verifies that contractors are licensed and insured to provide safe and efficient service to our citizens. Works in partnership with the Planning and Zoning Division to enforce the Unified Development Code; works with the Environmental Health Department to ensure that food establishments in the City comply with health codes; works with the Public Works Department to enforce backflow prevention requirements in an effort to protect the City potable water system. Investigates and resolves complaints received by the public concerning alleged code violations. Conducts plan review of all proposed construction within the city limits. We will continue to coordinate and provide inspections in a timely manner and to protect, promote and assure safety to our citizens. 100 INSPECTIONS ORGANIZATIONAL CHART INSPECTIONS 2012-13 2013-14 2014-15 Director of Development Services 1 1 1 Executive Assistant 1 1 1 Chief Inspector 1 1 1 Assistant Chief Inspector 1 1 1 Assistant Inspector 1 1 1 Plans Examiner 0 1 1 Permit Technician 2 2 2 TOTAL POSITIONS 7 8 8 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget New Residential Construction 293 348 348 New Commercial Construction 7 11 7 Garage Sale Permits 556 446 446 Reroof Permits 272 194 194 Shed Permits 148 80 80 Deck/Patio Permits 118 114 114 Sign Permits 98 130 130 Fence Permits 144 132 132 All Other Permits 408 336 336 Mechanical Permits 782 584 584 City Manager Executive Director Development Development Services Planning & Zoning Inspections 101 INSPECTIONS Electric Permits 743 610 610 Plumbing Permits 955 898 898 Total Permit Revenue $1,207,972 $1,381,082 $1,061,803 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Avg. days to complete residential plan review 5 5 5 Avg. days to complete commercial plan review 45 45 30 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Standard Inspections (i.e. framing) 12,452 9,420 9,420 Re-Inspections 756 550 550 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $429,678 $478,407 $533,804 Supplies 1,841 2,438 2,938 Utility Services 6,219 6,770 6,500 Operations Support 1,586 1,700 2,200 Staff Support 5,921 8,950 10,850 Professional Services 0 46 0 Operating Equipment 545 3,430 28,520 Total $445,789 $501,741 $584,812 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 16.6% from the FY 2013-14 year end estimates. This increase is attributed to the full year funding of a Plans Examiner position and to replace a broken down Inspector vehicle. 102 103 104 DEPARTMENT: 259 MARSHAL’S OFFICE FUND: 101 GENERAL FUND VISION STATEMENT Creating a safe, healthy community where people chose to work and live, now and in the future. MISSION STATEMENT The Marshal’s Office comprised of Warrants, Code Enforcement, and Sanitarian takes pride in:  Providing information  Treating people fairly  Effective communication with customers  Providing quality service by knowing our jobs GOALS AND OBJECTIVES  To provide effective security for the Judiciary, Court personnel, and visitors to the court.  To compel compliance in the neighborhoods through effective environmental, health, and code enforcement.  To train deputies to perform their tasks/duties entrusted to them in a safe and effective manner.  To be effective through communication and cooperation with other City departments, and with Local, State, and National agencies.  To promote the integrity of the Marshal’s Office and its personnel. 105 MARSHAL’S OFFICE DEPARTMENT DESCRIPTION The Marshal’s Office was created October 1, 2008. Through this act, the Marshal’s Office has the authority to arrest violators of the city and state laws, and to enforce city ordinances and court orders. The deputies and code enforcement officers can issue citations for violations. The department’s sworn personnel are recognized as Law Enforcement Officers by the State of Texas and the Texas Commission on Law Enforcement. The Marshal’s Office is comprised of the Warrants, Sanitarian and Code Enforcement Division. The Marshal’s Office is staffed by a City Marshal, three deputies assigned to warrants and court security, two code enforcement officers, a department clerk, and one Sanitarian. The Warrant division diligently provides for the safety and security of the Court, Judges and staff; executes warrants of arrest, subpoenas, summons and other legal process. The Deputies will relentlessly pursue and bring to justice those persons with outstanding warrants in order to ensure compliance and accountability. The City Code Enforcement and Sanitarian divisions will enforce laws that fall under the Texas Litter Abatement Act, Texas Water Code, Texas Health and Safety Code, and local City Ordinances. ORGANIZATIONAL CHART City Manager Executive Director Operations Marshal’s Office Animal Services 106 MARSHAL’S OFFICE MARSHAL’S OFFICE 2012-13 2013-14 2014-15 Marshal 1 1 1 Deputy Marshal Lieutenant 1 1 1 Sanitarian 1 1 1 Code Enforcement Officer 2 2 2 Deputy Marshal Corporal 1 1 1 Deputy Marshal 1 1 1 Administrative Assistant 1 1 1 Total Personnel 8 8 8 COMMISSIONS 2012-13 2013-14 2014-15 Marshal’s Office 4 4 4 TOTAL COMMISSIONS 4 6 6 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload Actual Estimate Budget Warrants Issued 3,177 3,100 3,500 Code Enforcement Violation Notices Sent 1,613 1,800 2,100 Citizen Complaints 697 750 751 Food Establishment Inspections 281 350 350 Warrants Cleared 4,687 3,850 4,700 Code Enforcement Issues Resolved without notice 393 460 500 Bandit Signs Removed 1,304 1,500 1,500 Food Handler Permits 868 950 950 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $538,428 $554,092 $570,071 Supplies 1,024 3,890 6,400 Utility Services 15,488 16,000 16,000 Operations Support 707 2,000 3,500 Staff Support 5,403 9,200 14,800 City Assistance 0 0 2,500 Maintenance Services 10,183 12,000 17,700 Operating Equipment 10,452 6,650 19,700 Capital Outlay 0 32,121 8,000 Total $581,675 $635,953 $658,671 107 MARSHAL’S OFFICE PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 3.6% from the FY 2013-14 year end estimates by purchasing a new laptop and tablets for field work and to develop a code enforcement program for ticket writers. 108 109 110 DEPARTMENT: PUBLIC WORKS DIVISION: 359 STREETS FUND: 101 GENERAL FUND VISION STATEMENT Provide superior customer service, safe roadways and sidewalks, and traffic experiences for our residents and visitors. MISSION STATEMENT Ensure a safe and inviting community by maintaining and improving our infrastructure through an empowered, engaged, and skilled workforce. GOALS AND OBJECTIVES  Apply preventative maintenance strategies to extend the life of City streets and reduce unscheduled maintenance.  Plan, design, construct, operate, and maintain traffic functions, traffic control devices, street resurfacing and rehabilitation, street lights, street signs, street sweeping, and crosswalk signals.  Emphasize safety to our employees to reduce preventable accidents.  Provide traffic counts and speed information on specific streets as requested.  Design and prepare street maintenance plans, pothole patching, and sidewalk construction. DEPARTMENT DESCRIPTION The Street Department provides high quality service in design, construction, and renovation of streets and continues to perform services in a customer service first manner to meet the needs of the citizens. Provides safe and efficient movement of the people and goods through a well-designed, operated, and maintained transportation network. Evaluates affordability and efficiency options for providing street maintenance services. Chipping service is provided as requested by the residents. The Street Division assists other departments as needed. 111 PUBLIC WORKS-STREETS ORGANIZATIONAL CHART STREETS 2012-13 2013-14 2014-15 Superintendent of Streets, Fleet & Solid Waste 1 1 1 Street Supervisor 1 1 1 Foreman 1 1 1 Street Worker II 3 3 3 Street Worker II/Sweeper Operator 1 1 1 Street Sweeper Operator 1 1 1 Street Worker I 6 6 6 TOTAL POSITIONS 14 14 14 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Street Sweeping hours 1,595.5 1,674 1,757 Number of signs produced 641 673 706 Quantity of asphalt purchased (tons) 1,037.9 1,088 1,142 Special projects (Hours) 3,536.5 3,712 3,898 Street centerline miles 133.62 135.00 138.00 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Annual cost to operate street sweepers (operators and fuel) $99,200 $104,160 $109,368 Cost per ton of asphalt $60 $65 $65 Approved daily budget expenditures for operation $4,148 $3,893 $4,031 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 112 PUBLIC WORKS-STREETS 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Hours spent on roadway maintenance 4,738 4,974 5,223 Hours spent on traffic control device maintenance and repair 773 811 852 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $656,431 $675,005 $691,780 Supplies 5,263 7,150 7,100 Utility Services 143,229 136,200 136,200 Staff Support 6675 8,880 10,030 City Assistance 0 500 500 Professional Services 0 0 40,000 Maintenance Services 134,485 160,400 135,400 Rental Equipment 0 450 200 Operating Equipment 5,444 10,564 300 Capital Outlay 0 103,898 28,000 Total $951,528 $1,103,047 $1,049,510 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will decrease by 4.9% from the FY 2013-14 year end estimates. The decrease is due to the completion of the new lighted crosswalk in front of Clemens High School and the purchase of two vehicles in FY 2013-14. These completed projects are partially offset by the purchase of another replacement vehicle in FY 2014-15. 113 114 115 THIS PAGE INTENTIONALLY LEFT BLANK 116 DEPARTMENT: 460 PARKS, RECREATION AND COMMUNITY SERVICES FUND: 101 GENERAL FUND VISION STATEMENT Through the provision of exceptional parks and recreational facilities, enhance the quality of life, nurture health and well-being, promote a sense of community and kinship, and contribute life-long learning, leisure, and recreational opportunities for the residents of the City of Schertz. MISSION STATEMENT Provide safe, enjoyable, and attractive parks and facilities; provide diverse programs and responsive services to residents of all ages; preserve, protect and enhance our open spaces; and, provide park development that will enhance health, happiness, and morale accomplished through pride of ownership, forward thinking, and commitment to excellence in customer service. GOALS AND OBJECTIVES  Continue to develop a system of parks, open space, recreational facilities, and leisure services that will meet the needs of an expanding community.  Implement the on-going Parks and Open Space Master Plan recommendations and priorities to keep pace with the needs of an expanding community.  Complete the approved (and budgeted) Capital Improvement Program for park projects.  Continue the development of trails and greenbelts to improve connectivity among parks, neighborhoods, churches, schools, public facilities, and municipal buildings.  Provide recreational and leisure opportunities to City of Schertz residents of all ages through the provision of high quality parks and recreational facilities. 117 PARKS, RECREATION AND COMMUNITY SERVICES DEPARTMENT DESCRIPTION The Parks, Recreation, and Community Services department oversees the maintenance and management of approximately 400 acres of park land, to include the maintenance of municipal facilities, creek ways, swimming pools, graffiti removal, park irrigation systems, trails, restrooms, pavilions, open space, playground equipment, benches, picnic tables, lighting, mowing contracts oversight, and oversight of athletic field maintenance by sports associations (Buffalo Valley Youth Association and Schertz Youth Soccer Alliance). Conducts community-wide tree planting and beautification programs. Acquires, designs, constructs, and renovates existing and additional park land and facilities. Provides citizen input and communication venues utilizing the Parks and Recreation Advisory Board, surveys, and community meetings. Supports seasonal special events. The Director of Parks, Recreation, and Community Services oversees the budgets for the Swimming Pools, Animal Services, Tree Mitigation, and Parkland Dedication. In addition, the Director oversees/manages the contracts with the YMCA of Greater San Antonio for the Recreation Center staffing/programming and Pickrell pool seasonal staffing/programming. ORGANIZATIONAL CHART PARKS, RECREATION & COMMUNITY SERVICES 2012-13 2013-14 2014-15 Director of Parks, Recreation & Community Services 1 1 1 Park Foreman 1 1 1 Parks Manager 1 1 1 Senior Administrative Assistant 1 1 1 Park Worker I 4 4 4 Seasonal Park Workers 2* 2* 2 TOTAL POSITIONS 10 10 10 *Positions are unfunded. City Manager Executive Director Development Parks, Recreation, and Community Services Pools 118 PARKS, RECREATION AND COMMUNITY SERVICES PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Outputs Actual Estimate Budget Total Acres of Park Land Managed 379.05 379.05 389.05 Total Acres of Park Land Managed Per FTE 75.81 75.81 77.81 Routine Park Maintenance Hours (net) 7,171 7,484 7,480 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Acres of Contractual Mowing 21.6 21.6 21.6 Acres of Athletic Association Maintenance 68.6 71.6 71.6 Hours of Community restitution/Volunteer Service 2,702 2,364 2,350 Hours of Athletic Association Service 5,000 5,110 5,219 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Cost Benefit for Athletic Association Field Maintenance $106,650 $112,420 $114,818 Cost Benefit for Community Restitution/Volunteer Hours $57,418 $52,008 $51,700 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $498,800 $489,556 $533,103 Supplies 33,078 41,905 41,905 Utility Services 154,940 144,220 143,800 Operations Support 0 250 250 Staff Support 7,146 8,473 8,473 Professional Services 43,399 35,190 72,000 Maintenance Services 14,044 23,000 20,000 Rental/Leasing 42,969 44,000 39,600 Operating Equipment 2,522 1,043 2,000 Capital Outlay 0 0 60,000 Total $796,899 $771,873 $921,131 119 PARKS, RECREATION AND COMMUNITY SERVICES PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-2015 Budget increases 19.3% over the FY 2013-2014 estimates because of the additional landscaping/site improvements that came on line this year including the new Animal Adoption Center, Skate Park, and Veterans Memorial Plaza. The Department is also acquiring additional park acreage at Cypress Point (10 acres) within the next budget year. In addition, the department will be replacing a truck. 120 121 122 DEPARTMENT: PARKS, RECREATION, AND COMMUNITY SERVICES DIVISION: 463 POOLS FUND: 101 GENERAL FUND VISION STATEMENT Provide and maintain a well-managed and safe environment for aquatic recreation for the citizens of the City of Schertz. In addition, provide a system of instruction in aquatic safety, recreational swimming, and physical fitness managed by the YMCA of Greater San Antonio. MISSION STATEMENT Provide safe, enjoyable, and attractive pool facilities with safe and diverse aquatic recreational programs that enhance the health and well-being of the residents of Schertz. In addition, accommodate the needs of our citizens through quality aquatic recreational programming. GOALS AND OBJECTIVES  Maintain and develop aquatic programs designed to educate our citizens and to meet the needs of our expanding community.  Maintain a high quality of pool maintenance while providing excellent aquatic recreation and leisure service programs.  Utilize the funding provided in the 2010 Bond Package to design and build a Natatorium in the City of Schertz. DEPARTMENT DESCRIPTION The management and maintenance of two (2) outdoor pools including the maintenance of swimming facilities, pumping systems, and related aquatic programs designed to encourage safe use and professional management of these facilities. Provide citizen input and communication venues utilizing the Parks and Recreation Advisory Board, surveys, and community meetings. 123 POOL ORGANIZATIONAL CHART PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Outputs Actual Estimate Budget Revenue per year 28,775 28,800 28,800 Days open per year 68 67 67 In-House Pool Renovation Hours 40 30 30 Daily Admissions Northcliffe Pool 4,892 4,900 4,900 Daily Attendees Northcliffe Pool 4437 4,500 4,500 Daily Admissions Schertz Pool 18,273 18,300 18,300 Daily Attendees Schertz Pool 13,666 13,700 13,700 Season Pool Pass Sales 4,925 5,000 5,000 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Cost per resident Pool Operation 7.58 7.34 7.12 City Manager Executive Director Development Parks, Recreation, and Community Services Pools 124 POOL 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Supplies $14,529 $20,700 $20,700 Utility Services 23,869 29,000 29,000 Maintenance Services 187,971 203,378 203,378 Total $226,370 $253,078 $253,078 PROGRAM JUSTIFICATION AND ANALYSIS No changes in operations for the FY 2014-15 Budget. 125 126 DEPARTMENT: PUBLIC AFFAIRS DIVISION: 464 EVENT FACILITIES FUND: 101 GENERAL FUND VISION STATEMENT To offer superior facilities for meetings, banquets and other community and public events in a convenient, flexible and innovative environment while providing exceptional value and service to our customers. MISSION STATEMENT The Schertz Civic Center, Community Center and North Center are properties within the Public Affairs Department which provide quality meeting, education, and entertainment facilities for the enrichment and use of individuals, the community, and the region. The provision of rental space generates income to help offset the cost of operating the facilities. We are committed to excellence, integrity, economy, professionalism, and innovation. GOALS AND OBJECTIVES  Maintain quality Event Facilities to serve our internal and external customers well.  Increase competitiveness by providing enhancements and upgrades to the facilities.  Improve public awareness of the existence and location of public events in the facilities.  Implement new or improve existing event/client resource management processes to enhance functionality and communication.  Increase exposure and maximize target markets through print/media advertising and appropriate association memberships.  Continue to develop partner relationships with ancillary providers to increase revenue stream 127 EVENT FACILITIES DEPARTMENT DESCRIPTION The Event Facilities department performs all duties related to the rental of the Civic and Community Centers. By issuing marketing material as well as direct marketing to specific groups the department goal is to book events all year around as a service to the residential and business communities. This department also handles all contracts with clients to reduce liability to the City. Contracts also serve to track payments and deposits for services and coordinate logistics of items and services specific to each event. When the event is concluded, and inspection is done to assess any damages which would result in a full or partial withholding of the deposit refund. ORGANIZATIONAL CHART EVENT FACILITIES 2012-13 2013-14 2014-15 Civic and Community Centers Coordinator 1 0 0 Events Manager 0 1 1 TOTAL POSITIONS 1 1 1 City Manager Chief of Staff Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 128 EVENT FACILITIES PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Number of events 1,260 1,095 1,106 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Revenue $249,022 $196,000 $198,000 Complimentary use value $43,950 $39,000 $38,000 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Percentage Revenue to Non-Revenue events 88% 83% 84% 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel Services $53,453 $57,176 $58,642 Supplies 16,163 16,500 14,500 Utility Services 45,230 50,250 51,400 Operations Support 19,623 12,600 23,311 Staff Support 1,498 2,483 2,448 Professional Services 195 1,600 500 Operating Equipment 0 0 5,000 Total $136,160 $140,609 $155,801 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 10.8% from the FY 2013-14 year end estimates. Rental revenue decreased from FY 2012-13 when there was an advertising emphasis on wedding advertisements. The department will reintroduce this advertising campaign as well as place more ads in local magazines and business journals. New operating equipment will also be purchased including window screens and kitchen shelves for the Community Center and lobby seating and gathering room furnishings for the Civic Center. 129 130 131 THIS PAGE INTENTIONALLY LEFT BLANK 132 DEPARTMENT: 665 LIBRARY FUND: 101 GENERAL FUND VISION STATEMENT Wisdom from yesterday, knowledge for today, dreams for tomorrow. MISSION STATEMENT The Schertz Public Library promotes the love of reading and the joy of discovery for persons of all ages, provides information and learning resources in a variety of formats for both education and leisure, and supports our customers in their life-long learning pursuits. The Public Library Association has identified eighteen of the most common clusters of services offered by public libraries and defined them as “service responses.” The Schertz Public Library has chosen the following service responses as priorities.  Create Young Readers: Early Literacy Preschool children will have programs and services designed to ensure that they will enter school ready to learn to read, write, and listen.  Satisfy Curiosity: Lifelong Learning Residents will have the resources they need to explore topics of personal interest and continue to learn throughout their lives.  Stimulate Imagination: Reading, Viewing and Listening for Pleasure Residents who want materials to enhance their leisure time will find what they want when and where they want them and will have the help they need to make choices from among the options.  Connect to the Online World: Public Internet Access Residents will have high-speed access to the digital world with no unnecessary restrictions or fees to ensure that everyone can take advantage of the ever-growing resources and services available through the Internet. 133 LIBRARY  Make Informed Decisions: Health, Wealth, and Other Life Choices Residents will have the resources they need to identify and analyze risks, benefits, and alternatives before making decisions that affect their lives.  Visit a Comfortable Place Residents will have safe and welcoming physical places to meet and interact with others or to sit quietly and read and will have open and accessible virtual spaces that support social networking. GOALS  Develop training modules for electronic resources, Polaris, and customer service for staff and volunteers; modules to be added to the City’s online training site.  Foster a team environment in which staff members enjoy their work, support one another, and know their contribution is valued, which ultimately ensures good customer service.  Carry out a needs assessment to obtain customer feedback on library materials and services.  Complete the Edge Initiative for Public Library Technology assessment to establish benchmarks for the library.  Revise and/or update web site and social media applications to improve usability and interactivity.  Improve the collection and acceptable items-to-customer ratio by adding and weeding titles in a variety of formats including electronic materials.  Maintain or expand great programming offerings based on results of needs assessment.  Review and update policies and procedures relating to circulation and collection development with an eye toward improving the customers’ ability to do business with us and to ensure we provide good customer service.  Increase the number of staff members to provide effective programming, to assist patrons in the use of the facility, to allow for adequate staffing during trainings, illnesses, and absences throughout the year and to allow ample amounts of time to plan and coordinate programs.  Increase the number of databases, online services and digital offerings to our customers.  Develop volunteer program and recruit and train volunteers to help with library tasks. 134 LIBRARY DEPARTMENT DESCRIPTION The Schertz Public Library:  Supports life-long learning, literacy and recreation by developing and maintaining a wide variety of library materials in print, audiovisual and digital formats for users of all ages;  Encourages the love of reading and learning by providing story time and special event programs for infants, children and teens, as well as winter and summer reading programs;  Enriches the lives of adults by providing instructional and recreational programming in high-interest areas such as computers and computer software, e-readers, health and fitness, financial planning, crafts, and literature;  Provides public access to technology including computers, the Internet, Wi-Fi and printers, as well as to online employment, business and educational resources;  Provides answers and information to telephone, email, and in-person queries;  Provides meeting and study space to individuals and community groups;  Provides access to a number of services such as Inter-Library Loan (ILL), faxing, scanning and tax forms, and  Actively cooperates and interacts with other libraries in the region to share ideas and stay current in library practices. The library participates in CTLS, Inc. (Connecting Texas Libraries Statewide), a non-profit corporation that sponsors continuing education programs for library staff and encourages library usage and support by Texas residents. The library’s primary service area includes the City of Schertz, the City of Selma, the City of Cibolo and Guadalupe County. 135 LIBRARY ORGANIZATION CHART LIBRARY 2012-13 2013-14 2014-15 Library Director 1 1 1 Assistant Director 1 0 0 Adult Services Librarian 1 1 1 Youth Services Librarian 1 1 1 Virtual Services Librarian 0 1 1 Library Technical Assistant 1 1 1 Library Clerk II 4 4 4 Part-time Library Clerk I (20 hours) 3 3 5 Part-time Library Clerk I (10 hours) 2 2 2 Part-time Processing Clerk (20 hours) 1 1 1 Part-time Shelving Clerk (20 hours) 1 1 1 Part-time Children’s Programming Clerk (20 hours) 1 1 1 Part-time Library Page (10 hours) 2 2 2 TOTAL POSITIONS 21 21 21 City Manager Executive Director Support Library 136 LIBRARY PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Input Actual Estimate Budget Service population* 80,183 86,162 89,500 Total Staffing FTE 14 14 14 Circulation Staffing FTE 7 7 7 Total Operating Budget** 830,149 847,530 863,514 Total Materials Collection 86,221 91,000 94,000 Registered Borrowers 31,658 31,000 32,500 Materials Budget 73,732 85,130 89,500 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Circulation per Capita 5.05 4.74 4.57 Library Visits per Capita 3.18 2.97 2.91 Program Attendance per Capita 0.16 .16 .16 Collection Turnover Rate 4.69 4.48 4.35 Total Circulation 404,691 408,000 409,000 Total Library Visits 254,633 256,000 260,000 Total Program Attendance 12,581 14,000 14,600 *Service population determined by Texas State Library **Does not include capital items 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Cost per Person Served 10.35 9.84 9.65 Cost per Circulation 2.05 2.08 2.11 Circulation per Circulation FTE 57,813 58,286 58,429 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Percentage of Service Population With Library Cards 39.48 35.98 36.31 Materials Expenditures per Capita .92 .99 1.00 Materials Expenditures as a Percentage of Operating Budget (Striving for 20%) 8.88 10.04 10.36 Items per Capita (Striving for 3 items per Capita) 1.08 1.06 1.05 137 LIBRARY 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel Services $681,903 $679,890 $672,828 Supplies 10,981 12,000 12,000 Utility Services 55,857 54,260 56,500 Operations Support 3,020 2,700 3,000 Staff Support 1,916 5,020 6,345 Professional Services 2,140 2,190 2,300 Maintenance Services 600 2,400 0 Operating Equipment 73,732 85,570 89,500 Total $830,149 $844,030 $842,473 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will decrease 0.2% from the FY 2013-14 year end estimates. There are no change in operations. 138 139 140 DEPARTMENT: MARSHAL’S OFFICE DIVISION: 762 ANIMAL SERVICES FUND: 101 GENERAL FUND VISION STATEMENT Envision a community that embraces the mutual benefit of the human-animal bond by providing superior service to the public. Encourage positive communication to the public by promoting education, safety, health, and recreation for animals. Advocate humane, compassionate treatment of animals to reduce homelessness by having employees who take pride of their role in the community. MISSION STATEMENT Our goal is to promote responsible pet ownership and to prevent the spread of animal borne diseases. In addition, we will provide services, care, registration, animal control and public safety for our community, as well as serve as a disaster relief center during times of emergency. We strive to promote adoptions of healthy, non-aggressive animals to the public and to work with approved rescue organizations, while providing temporary shelter for stray, unwanted or homeless animals. GOALS AND OBJECTIVES  To educate the community in public safety and humane issues regarding animals.  To enforce the City ordinances and State statues pertaining to animals.  To assist the public in resolving animal issues.  To protect the safety and welfare of the citizens and animals of this community.  To prevent the spread of animal illnesses and other zoonotic diseases.  To improve the co-existence of animals humans.  To strengthen the relationship with volunteers.  To provide a Texas Department of State Health Services approved quarantine facility for control and eradication of rabies. 141 ANIMAL SERVICES DEPARTMENT DESCRIPTION Animal Services Officers respond to calls for service in an area of approximately 35 square miles, with a population of over 50,500 including Joint Base San Antonio-Randolph AFB. They are responsible for the enforcement of State laws and City ordinances regarding care and treatment of animals. Animal Services Officers ensure public health and safety through disease and population control, while meeting the community's expectations for both. Provide daily care for animals housed at the animal facility, daily cleaning and disinfection of all animal cages, bedding, and feeding areas used by the animals. Hire qualified, caring employees and provide training to maintain certifications, ensure a competent workforce and retain employees. Promote humane treatment of animals by enforcing laws and educating the public. Promote responsible pet ownership through community outreach programs and animal placement programs. ORGANIZATIONAL CHART ANIMAL SERVICES 2012-13 2013-14 2014-15 Manager 1 1 1 Officer 5 4 4 Kennel Technician 0 3 4 TOTAL POSITIONS 6 8 9 City Manager Executive Director Development Marshal's Office Animal Services 142 ANIMAL SERVICES PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Animals brought in by staff 989 880 934 Animals brought in by public 250 225 237 Calls for service per year 1,326 1,184 1,255 Animals saved via adoption, redemption, or transfer 894 695 794 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Training cost per staff member $1,000 $1,000 $1,000 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Animals licensed 586 550 568 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $260,481 $316,492 $306,397 Supplies 23,792 30,700 37,883 Utility Services 12,372 27,239 46,840 Operations Support 347 1,000 1,000 Staff Support 8,052 9,450 11,390 City Assistance 13,328 12,000 17,550 Professional Services 13,560 31,110 26,500 Maintenance Services 4,117 23,200 23,200 Operating Equipment 5,912 12,000 11,500 Capital Outlay 0 0 21,000 Total $341,961 $463,541 $503,260 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 8.6% from the FY 2013-14 year end estimates. This increase is due to the full year funding of the larger Animal Adoption Center. It also reflects the purchase of an Animal Adoption Trailer as long as the City receives at least $9,000 in donations to put toward this capital purchase. 143 144 145 THIS PAGE INTENTIONALLY LEFT BLANK 146 DEPARTMENT: 853 INFORMATION TECHNOLOGIES (IT) FUND: 101 GENERAL FUND VISION STATEMENT: Innovation – Adaptation – Productivity  Innovation: Finding new ways to enhance the City’s operations through unique and creative application of technologies.  Adaptation: Merging proven principles and systems with new approaches to create unique solutions and processes that provide the highest quality services to our employees and citizens.  Productivity: Promoting efficiency and economy through targeted application of technologies, business analysis and support. MISSION STATEMENT  To provide timely, accurate and responsive support to all who rely upon our services.  To provide reasoned and informed technical analyses to all City departments as they grow and develop.  To ensure that the City’s technology assets are carefully maintained and protected.  To provide a secure, responsive and flexible information assets foundation.  To ensure that the City can rely on its information assets foundation for the future. DEPARTMENT DESCRIPTION The Information Technologies Dept. is charged with maintaining, operating and securing the City’s information assets. These assets include computer systems, network and communications systems, security systems, web services and social media, etc. and form the foundation upon which many of the City’s core operations depend. Therefore this foundation must be reliable, resilient and responsive. To meet those expectations the department focuses daily on customer service, education and planning. The last FY we renewed our commitment to customer service by dedicating a new position to customer service management and response. In addition all IT staff have taken one or more courses in customer service. For example, this last FY, four of our staff completed the Dale Carnegie course on Effective Communications and Human Relations. Our emphasis on improving customer 147 INFORMATION TECHNOLOGY service has resulted in a steady decrease in open work order response times and a marked improvement in customer satisfaction. The last FY also saw the creation of the Laserfiche Strike Team, a cross- departmental team of employees tasked with developing and managing advanced document management and workflow solutions designed to automate and streamline existing business processes city-wide. Projects completed the last FY (2013/14) include:  Migration of email services to Microsoft Office 365 online services. Moving this mission-critical service to the secured cloud environment will save more than $50K over a five-year period. This new venue also offers, among its other features, an enhanced collaboration platform that was unavailable before.  Resumption of the long-delayed desktop replacement program. The program’s goal was to replace all remaining legacy Microsoft XP machines with Windows 7 devices. This required the deployment of more than 125 new desktops within a 4 month timeframe. This program was completed in May, 2014.  Migration of City cell phone services from Sprint to Verizon saving approx. $20k annually while providing better coverage and faster data performance.  Completed upgrade to VisitSchertz.com website.  Introduction of dedicated on-line training resource for employees  Introduction of web-based conferencing service for Economic Development and other departments. Projects for Current FY (2014 / 2015) include:  Completion of Public Safety mobile device refresh to replace legacy Microsoft XP devices in vehicles.  Begin employee training program to make better use of Office 365 environment including Sharepoint, local and department collaboration tools, Lync messaging system, etc.  Work with Public Works to define requirements for upgrading SCADA system.  Begin planning and implementation of online and cable TV broadcasting of Council and Commission meetings.  Review and replace Schertz.com website. 148 INFORMATION TECHNOLOGY ORGANIZATIONAL CHART INFORMATION TECHNOLOGY 2012-13 2013-14 2014-15 Director 1 1 1 Senior Systems Engineer 1 1 1 Senior Customer Services Engineer 0 1 1 Computer / Web Technician 1 1 1 1 Computer Technician I 1 1 1 Public Safety Tech (paid by PD) 1 1 1 Administrative Assistant 1 1 1 TOTAL POSITIONS 6 7 7 PERFORMANCE INDICATORS Workload/Output 2012-13 2013-14 2014-15 Actual Estimate Budget Customer Service Incidents Recap: Work Orders / Incidents Totals: 4,972 5,415 5,910 Work Orders per month 153 295 350 Man-hours per month spent on work orders 185 353 400 Average # Activities / WO 1.2 1.45 1.6 Resources Allocation Breakdown: Web development / management hours 121Hrs 270Hrs 350Hrs New Systems/Replacements (qty) 35 175 110 Computers/Users/Devices managed Computers, Servers, Cameras, Printers, Network devices, Communications Equipment, Active Users, Email Accounts 2,750 2,924 2,975 City Manager Executive Director Development Information Technology (IT) 149 INFORMATION TECHNOLOGY 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Network Downtime Rate (unplanned) <1% <3% <1% Supported Burden : tech staff (Industry Standard 5.3%, Gartner Group) 2.0% 2.1% 2.08% 2012-13 2013-14 2014-15 Output Actual Estimate Budget Number of days any city department operationally down due to planned IT maintenance issues annually 0 0 0 Emails processed monthly (inbound) 90,400 130,700 146,000 Malware/Spam filtered monthly (inbound) 41,250 65,000 75,000 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Prevention of virus attack attempts 100% 100% 100% 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $302,109 $410,010 $441,993 Supplies 542 3,100 3,500 City Support Services 295,458 471,762 598,643 Utility Services 190,552 188,672 236,822 Staff Support 16,887 22,098 37,400 Maintenance Services 6,738 11,975 15,600 Operating Equipment 95,548 373,483 291,571 Total $907,835 $1,481,100 $1,625,529 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 9.8% from FY 2013-14 year end estimates. Along with an increase in cost of our current supported systems and programs the City will be adding planning tracking software for Development Services to track the platting and permitting process from start to finish. The Fire Department will now be able to create better reports by migrating their RMS data to a different system. This will help them find efficiencies in their everyday operations. As more of the City goes digital the costs for internet and data plans will increase proportionally. In addition to software the City will also be replacing network switches for better server performance, upgrading the firewall, and purchasing video streaming software. 150 151 152 DEPARTMENT: 866 HUMAN RESOURCES FUND: 101 GENERAL FUND VISION STATEMENT To be the employer of choice in the State of Texas. MISSION STATEMENT To faithfully serve our employees and community by recruiting and developing the best talent, communicating with clarity, advocating for ownership and engagement, striving for continuous improvement, and creating a healthy and positive work environment. CORE VALUES  Integrity  Professionalism  Teamwork  Positive Attitude  Innovation  Ownership  Respect KEYS TO GREAT CUSTOMER SERVICE  Smile  Understand the Organization  Take Ownership - Help find answers  Ask questions for clarification  Follow - up in a timely manner  Lead and teach by example 153 HUMAN RESOURCES DEPARTMENT DESCRIPTION The Human Resources Department provides services and support in the areas of recruitment, selection, staffing, benefits administration, labor law compliance, performance management, employee development and relations, health and wellness, policy administration, and employee counseling. DEPARTMENT OBJECTIVES Over the next 3-5 years, the HR Department is committed to doing the following: 1. Completely streamline all personnel files into the Laserfiche system using, controlled, standardized procedures. 2. Have automated HR workflow processes implemented through the use of Laserfiche. 3. Implement a standardized training and development program for employees and supervisors. 4. Implement a succession planning program for the City of Schertz to follow 5. Introduce process management, lean, and six sigma concepts to the leadership of Schertz. 6. Continuing re-tooling the City’s employee policy handbook. 7. Pilot a 9/80 alternate work schedule 8. Complete formalized Hiring and Promotional with Public Safety Depts. ORGANIZATIONAL CHART HUMAN RESOURCES 2012-13 2013-14 2014-15 Director 1 1 1 Senior Generalist 1 1 1 Generalist 1 1 1 Administrative Assistant 1 1 1 TOTAL POSITIONS 4 4 4 City Manager Chief of Staff Human Resources 154 HUMAN RESOURCES PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Measures Actual Estimate Budget Total No. of Employees (Avg.) 331 335 338 # Full Time Employees (Avg.) 282 285 297 Job Announcements Posted 55 65 70 # Applications received 3,774 3,800 3,900 # Full Time Positions Filled 56 65 65 # Part Time Positions Filled 18 25 30 # Total Turnover 48 50 52 # Full Time Turnover 32 32 33 # Part Time Turnover 16 18 19 # Retirements 4 4 5 # FMLA Claims 35 30 25 # General Training Courses 2 5 6 Avg. # of trainees per course 163 190 200 # of staff tuition requests 16 18 20 # of tuition reimbursements 23 25 26 2012-13 2013-14 2014-15 Effectiveness Measures Actual Estimate Budget Turnover Rate (Total) 14.5% 15.67% 16.30% Full-Time Turnover Rate 11.35% 11.55% 11.91% Part-Time Turnover Rate 32.65% 42.86% 45.24% Retirement Rate 1.42% 1.44% 1.81% Training Participation % 63.64% 59.56% 62.7% 2012-13 2013-14 2014-15 Efficiency Measures Actual Estimate Budget Absenteeism Hours 20,187 20,000 19,000 Avg. Days to Fill Positions 64 60 55 2012-13 2013-14 2014-15 Cost Measures Actual Estimate Budget Absenteeism Cost $400,503 $400,000 $395,000 Turnover Cost $222,615 $210,000 $190,000 155 HUMAN RESOURCES 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $285,736 $300,906 $310,863 Supplies 1,193 1,300 1,000 Human Services 42,105 55,900 64,000 Operations Support 10,982 11,000 14,000 Staff Support 14,369 12,470 14,620 City Assistance 11,550 7,000 10,000 Professional Services 0 4,000 9,200 Total $365,935 $391,518 $423,683 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2013-14 Budget will increase by 8.2% from FY 2013-14 year end estimates. This increase is to better advertise for vacant specialized positions and to provide full year funding of the FMLA service contract. 156 157 158 DEPARTMENT: FINANCE DIVISION: 868 ACCOUNTING FUND: 101 GENERAL FUND VISION STATEMENT The Finance Department strives to be the standard of excellence in financial integrity and customer service. MISSION STATEMENT We strive to develop and implement new programs and processes which will ensure a financially strong City government while providing first class customer service with a professional, courteous, knowledgeable, and respectful department staff. GOALS AND OBJECTIVES  Hire, train, and retain competent and caring employees.  Maintain financial systems to provide timely and accurate financial information and reports to the City Manager, City Council, other City departments, citizens, and other agencies.  Receive the Government Finance Officers Association Distinguished Budget Award for the first time.  Receive the Government Finance Officers Association Certification of Excellence in Financial Reporting for the 29th consecutive year.  Receive a Platinum Scorecard from the State Comptroller’s Office for leadership in financial transparency.  Improve the 5 year budgeting and forecasting plan.  Initiate long term debt service plan. 159 ACCOUNTING DEPARTMENT DESCRIPTION Prepare monthly financial reports for the City Manager, City Council and City departments. Process all accounts payable and receivable in a timely manner, post vendor payable check registers online, prepare 1099s, and prepare monthly bank reconciliations and investments report. Maintain and process payroll for all city employees and prepare W2s. Finance handles unclaimed property and their subsequent disbursements to the individuals or the State. Maintain and safeguard the City’s investment portfolio. Manage debt service and fixed assets. Complete the annual budget and facilitate annual audit and Comprehensive Annual Financial Report. The Finance Director also oversees the Purchasing & Asset Management Division. ORGANIZATIONAL CHART ACCOUNTING 2011-12 2012-13 2013-14 Finance Director 1 1 1 Assistant Director 1 1 1 Staff Accountant 1 1 1 Senior Budget Analyst 0 1 1 Financial/Budget Analyst 1 0 0 Accountant I 0 0 1 Senior Payroll Specialist 1 1 1 Senior AP Specialist 1 1 1 TOTAL POSITIONS 6 6 7 City Manager Chief of Staff Finance Accounting Purchasing & Asset Management 160 ACCOUNTING PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Accounts payable checks 4,835 4,696 4,978 Out of Cycle AP Checks Payroll checks 9,015 9,250 9,665 Out of Cycle Payroll Checks 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Certificate of Achievement for Excellence in Financial Reporting, Accumulative 27 28 29 Monthly Financials completed within 30 days 3 6 12 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Number of AP Checks per Employee 4,835 4,696 4,978 Number of Payroll Checks per Employee 9,015 9,250 9,665 Number of Journal Entries per Employee 582 614 651 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $443,526 $454,855 $516,715 Supplies 2,762 2,500 2,800 Operations Support 987 1,000 1,000 Staff Support 6,956 8,160 15,605 Operating Equipment 1,795 0 0 Total $456,025 $466,515 $536,120 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 14.9% from the FY 2013-14 year end estimates due to 10 month funding of a new Accountant position. 161 162 163 THIS PAGE INTENTIONALLY LEFT BLANK 164 DEPARTMENT: FINANCE DIVISION: 872 PURCHASING & ASSET MANAGEMENT FUND: 101 GENERAL FUND VISION STATEMENT To be national leaders in the stewardship of the City’s human and physical assets. MISSION STATEMENT To manage accurate inventory lists and facilitate purchases at the best quality and value for the City’s departments through ethical practices in all areas with a cohesive and flexible team of employees. GOALS AND OBJECTIVES  Maintain the highest levels of ethical practices for all department functions.  All City departments receive their orders in a timely manner to effectively perform their job functions in an efficient manner.  Procure quality goods and services for all City departments, from appropriate sources, using the most efficient and economical means at the best possible price and make them available at the right place and time.  Use supply contracts and co-ops in order to improve delivery time of particular items and to take advantage of quantity discounts.  Maintain a professional relationship with all City departments and vendors insuring open communication.  Randomly audit purchase orders in the Incode system.  Maintain the City Purchasing Manual, combining State and Local Purchasing Legislation.  Manage, review, and track City contracts and agreements. Notify departments when contracts are expiring. 165 PURCHASING & ASSET MANAGEMENT  Manage procedures for Capital and Fixed asset inventory and accountability, and conduct physical surveys of City property.  Manage disposal and auction activities for surplus, excess, and damaged City property.  Manage insurance and Workers Compensation claims and accident/incident reports with immediate response. Gather all information for all incidents involving City property regardless of repair costs. Retain claims, reports and litigation according to the Texas State Records Retention Schedules.  Program and oversee safety training for employees to minimize accidents and incidents, and mitigate risk. Develop and Maintain the City Safety Policy. DEPARTMENT DESCRIPTION The Purchasing and Asset Management Department is responsible for managing the Purchasing, Inventory, Property Disposal, Contracts, Grants, Risk Management, and Safety functions for the City. Manages all bids, quotes, contracts and agreements, City purchases, warehouse inventory, City property disposal, auctions, grants, fleet vehicle registration and titles, Fleet Gas Card program, and conducts random purchase order audits The department is also responsible for the City Risk Management and Safety program. Maintains the City Capital and Fixed Assets inventory, property and liability insurance schedules, processes all insurance claims, insurance litigation, and workers compensation, monitors all safety aspects of City functions, schedules employee safety training, evaluates loss runs to identify trends and mitigate risk. Establish and update all associated City policies, manuals, and documentation as they pertain to this department. 166 PURCHASING & ASSET MANAGEMENT ORGANIZATIONAL CHART PURCHASING & ASSET MGMT. 2012-13 2013-14 2014-15 Director 1 1 1 Senior Purchasing Specialist 1 1 1 Administrative Assistant 1 1 1 Risk & Safety Specialist 1 1 1 TOTAL POSITIONS 4 4 4 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Bids and Proposals Drafted 8 10 10 Bids and Proposals Responses 40 60 50 Contracts Reviewed 45 150 150 Meetings with Vendors 93 125 125 Research Requests N/A 150 150 Quotes Received N/A 100 100 Deliveries Received N/A 504 500 Active Works Comp Claims N/A 216 225 Accident and Injuries Investigated N/A 60 65 New Hire Safety Training N/A 36 40 Training Classes Held N/A 10 10 City Manager Chief of Staff Finance Accounting Purchasing & Asset Management 167 PURCHASING & ASSET MANAGEMENT Vehicles Processed (Titles, Gas Cards, Plates) N/A 20 20 Property Damage Claims N/A 15 20 Certificates of Insurance Processed N/A 40 40 MSDS/SDS Added N/A 157 100 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel $248,324 $254,944 $262,098 Supplies 520 1,200 1,200 Utility Services 460 600 500 Operations Support 13 300 300 Staff Support 6,007 8,042 8,070 Operating Equipment 0 2,072 1,300 Total $255,325 $267,158 $273,468 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will increase 2.4% from the FY 2013-14 Budget. This increase reflects higher personnel costs. 168 169 170 DEPARTMENT: PUBLIC WORKS DIVISION: 877 FLEET MAINTENANCE FUND: 101 GENERAL FUND VISION STATEMENT To have the lowest vehicle downtime in the state with high quality assurance. MISSION STATEMENT Maintain and repair all city owned vehicles and equipment with technological innovation to reduce down time, increase lifespan, and keep a safe operating fleet with a skilled and dedicated workforce. GOALS AND OBJECTIVES  Maintain and repair vehicles and equipment to increase their lifespan.  Optimize fleet availability by improving turn-around times.  Develop and implement fleet utilization guidelines and procedures. DEPARTMENT DESCRIPTION Maintain fleet vehicles including: transmission service, motor oil changes, state inspections, and tire repair and replacement. Troubleshoot, diagnose, and repair mechanical and electrical failures. 171 FLEET MAINTENANCE ORGANIZATIONAL CHART FLEET MAINTENANCE 2012-13 2013-14 2014-15 Fleet Maintenance Manager 0 0 1 Fleet Maintenance Supervisor 1 1 0 Fleet Maintenance Foreman 1 0 0 Fleet Mechanic II 0 1 1 Mechanic I 2 2 2 TOTAL POSITIONS 4 4 4 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Work Orders: -Police Department vehicles and equipment 460 462 485 -EMS vehicles and equipment 456 360 378 -Streets vehicles and equipment 344 317 332 -Administration vehicles 11 9 9 -Animal Control vehicles 27 27 28 -Facilities Maintenance vehicles 69 32 34 -Fire vehicles and equipment 244 173 181 -Fleet Service vehicles 27 41 43 -Inspection vehicles 26 20 21 -Marshal Service vehicles 41 37 39 -Parks vehicles and equipment 177 128 134 -Water & Sewer vehicles and equipment 285 288 302 -Drainage vehicles and equipment 247 125 131 -Economic Development vehicles 3 8 9 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 172 FLEET MAINTENANCE -Purchasing vehicles 8 5 5 -Motor Pool vehicles 41 38 40 Total Work Orders Issued 2,466 2,070 2,171 Number of after-hour calls 46 44 46 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Actual field service calls, vehicle and equipment Failures 160 198 192 Average response time for emergency repair, in minutes 25 25 25 2012-13 2013-14 2014-15 Effectiveness Actual Budget Budget % of all vehicles and equipment issues resolved without recall 97% 97% 97% 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel Services $182,982 $221,326 $313,447 Supplies 164,311 176,250 174,525 City Support Services 2,388 3,500 3,500 Utility Services 3,869 5,000 5,000 Operations Support 142 400 400 Staff Support 1,944 4,500 4,500 City Assistance 0 180 180 Maintenance Services 98,241 80,750 73,750 Rental/Leasing 0 200 200 Operating Equipment 9,451 5,000 8,200 Capital Outlay 0 10,000 65,000 Total $463,328 $507,106 $648,702 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases by 27.9% from the FY 2013-14 year end estimates. This increase reflects the addition of two Mechanic I positions; one of which will be paid by EMS and be trained to specifically work on emergency service vehicles. There is also funding for replacement vehicles when they break down. 173 174 175 THIS PAGE INTENTIONALLY LEFT BLANK 176 DEPARTMENT: PUBLIC WORKS DIVISION: 878 BUILDING MAINTENANCE FUND: 101 GENERAL FUND VISION STATEMENT Ensure facilities are a safe and comfortable environment, maintained and operated efficiently for the benefit of employees and the citizens of Schertz. MISSION STATEMENT Provide safe, enjoyable, and attractive facilities that allow diverse programs and responsive services that enhance the quality of life of citizens and employees by managing building functions, facility care, and security through quality maintenance in a professional environment. GOALS AND OBJECTIVES  Provide quality customer services in an effective and efficient manner.  Promote and implement energy efficiency programs to reduce utility consumption.  Provide high-quality preventative maintenance to extend the life of facilities. DEPARTMENT DESCRIPTION Building Maintenance services and maintains 19 facilities totaling 202,847 square feet with a value of $25,277,765, consisting of carpet, tile floors, other flooring, offices, storage areas, restrooms, meeting/training rooms. Provide facility maintenance repairs, and upkeep of City buildings. Provide preventive maintenance on HVAC units, stand-by generators, replacing light bulbs and ballasts, plumbing repairs, carpentry work, painting, and building access, minor electric and general building and fixture repairs. This department was reorganized and restructured to report to the Director of Public Works in December of 2012. 177 BUILDING MAINTENANCE ORGANIZATION CHART FACILITIES MAINTENANCE 2012-13 2013-14 2014-15 Foreman 1 1 1 Worker I 1 1 2 TOTAL POSITIONS 2 2 3 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Square footage maintained 202,847 213,847 234,202 City Buildings Maintained 19 19 21 Work Orders Received 972 1,044 1,080 Work Orders Completed 892 936 983 HVAC units air filters replaced 2,158 2,178 2,178 Light bulbs and ballasts replaced 818 672 800 Miscellaneous Items (office moving etc.) 741 777 816 Plumbing Repairs 197 206 217 Electrical Repairs 346 363 381 Preventive maintenance on Generators 3 3 0 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 178 BUILDING MAINTENANCE 2013-14 2013-14 2014-15 Budget Actual Estimate Budget Personnel $71,555 $94,670 $136,524 Supplies 0 1,043 1,043 Utility Services 2,712 4,350 2,350 Staff Support 582 2,800 2,900 Professional Services 12,623 10,000 12,000 Maintenance Services 60,293 93,170 71,132 Rental Equipment 375 400 1,400 Operating Equipment 540 0 1,500 Capital Outlay 0 118,000 38,750 Total $148,680 $324,433 $267,599 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget decreases 17.5% from the FY 2013-14 year end estimates. FY 2014-15 includes the addition of a new Worker I position and a vehicle; however this increase is offset by the one-time funding of the security and audio/visual upgrades to the Council Chambers in FY 2013-14. 179 180 181 THIS PAGE INTENTIONALLY LEFT BLANK 182 DEPARTMENT: 901 CITY ASSISTANCE FUND: 101 GENERAL FUND DEPARTMENTAL DESCRIPTION The City will set up a preliminary budget of $46,390 for the operations of the Senior Center through January 2015. These expenses are offset by revenue generated by the program. An additional $45,000 is left in City Assistance for the possibility of a third party taking over operations of this program after the said date. The Patient Assistance program is an Interlocal Agreement between the City of Schertz and Guadalupe Valley Hospital. The Hospital agrees to provide prescription medication free of charge or at a low cost to citizens of Schertz who qualify for assistance under established guidelines. The Hospital agrees to maintain a part-time intake and information office in Schertz. Prescriptions will be filled and administered at the Hospital’s Seguin facility. The City agrees to pay the hospital an agreed upon amount under the yearly contract. The Hospital agrees to provide written reports to the City and to provide the City with the complete budget for the Hospital’s drug program. This contract is for $5,000. The City of Schertz also provides assistance to the Guadalupe Children’s Advocacy Center. The Center provides a warm, homelike environment for children who visit to be interviewed about physical or sexual abuse. The Children’s Advocacy Center’s primary emphasis is placed on the well-being of the child to prevent further trauma. This agreement is for $5,000 Transportation Assistance is provided through Alamo Regional Transit for senior citizens. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Senior Center $0 $60,955 $46,390 City Assistance 52,000 87,648 80,000 Total $52,000 $148,603 $126,390 183 CITY ASSISTANCE PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget will decrease by 15.0% from the FY 2013-14 year end estimates. The decrease is due to one-time expenses related to the City taking over operation of the Senior Center that occurred in FY 2013-14. 184 185 186 DEPARTMENT: 910 COURT RESTRICTED FUNDS FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The court security fee and court technology fees are revenues that are restricted on use. The court technology must only be spent to purchase new or replacement devices to improve or maintain the efficiency of the Municipal Court. Approved purchases are computers, servers where court files are stored and computerized ticket writers. The court security fee can only be used to add or enhance security measure to the court room for the safety of staff and citizens. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Court Technology $17,266 $840 $50,872 Court Security 3,816 0 35,000 Total $21,082 $840 $85,872 Expenditures Located in Other Departments $30,409 $90,409 $30,409 PROGRAM JUSTIFICATION AND ANALYSIS In FY 2014-15 the court security fund will be used to remodel the Municipal Court counter and subsidize one half of a marshal’s salary for the time they spend in court. Court technology expenditures will be to replace ticket writers and other equipment as the need arises throughout the year. 187 188 FUND: 106 SPECIAL EVENTS DESCRIPTION The Special Events Fund is designated to monitor and manage funds appropriated to pay for all events sponsored or co-sponsored by the City of Schertz. Events include: Wilenchik Walk for Life, Doggie Dash, Absolute Jazz, Trunk-or-Treat, Festival of Angels, and the Sweetheart Court Scholarship program. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenues $112,161 $174,783 $153,800 Expenses Non Departmental $732 $5,150 $10,850 Festival of Angels 16,018 10,284 15,000 Employee Appreciation 6,385 11,510 15,000 National Night Out 0 0 200 Walk for Life 20,846 $23,465 25,000 Sweetheart Event 31,350 40,500 35,000 Jazzfest 15,538 14,505 20,000 Hal Baldwin Scholarship 11,740 12,530 18,750 Other Events 2,337 66,857 14,000 Total $104,946 $184,801 $153,800 PROGRAM JUSTIFICATION AND ANALYSIS Revenue Revenue for the FY 2014-15 Budget will decrease 12.0% from the FY 2013-14 year end estimates. Fewer fund transfers from reserves are needed due to the completion of the Hal Baldwin Memorial Plaza. Revenue is set through transfers to balance this fund. Expenses The FY 2014-15 Budget will decrease 16.8% from the FY 2013-14 year end estimates. This decrease is due to the completion of the Hal Baldwin Memorial Plaza in FY 2013-14. 189 190 191 192 193 194 195 196 197 198 199 200 201 202 FUND: 110 Public, Educational, and Government (PEG) Access Fund DESCRIPTION The PEG Fund is dedicated to provide communication infrastructure in the City. This will allow the City to better reach the citizens with necessary information. This fund is commonly used for public access television and institutional network capacity. Currently the level of funding from the collected fees is not great enough to warrant a public access channel but could be used so in the future. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenues $91,851 $119,572 $209,000 Expenses Leases 0 33,000 33,500 Capital Outlay 45,546 50,052 175,500 Total $45,546 $83,052 $209,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenue Revenue increases in FY 2014-15 by 74.8% with a transfer from reserves to continue the Master Communication Plan. Expenses The FY 2014-15 Budget increases 151.6% from the FY 2013-14 year end estimates to continue the Master Communication Plan by purchasing the necessary equipment. 203 204 205 206 FUND: 505 INTEREST & SINKING FUND DESCRIPTION This fund is used to account for the accumulation of resources for and the payment of general long term debt principal and interest on city debt. The Interest & Sinking portion of the property taxes are directly deposited by the County Tax Assessor’s Office into this fund. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Taxes $5,051,475 $5,250,140 $5,338,513 Miscellaneous 371,087 367,113 368,763 Total $5,422,563 $5,617,253 $5,707,276 Expenses Professional Service 1,750 42,350 42,350 Debt Service 5,131,287 5,554,425 5,593,807 Total $5,133,037 $5,596,775 $5,636,157 PROGRAM JUSTIFICATION AND ANALYSIS Revenues Revenues for FY 2014-15 will increase 1.6% from the FY 2013-14 estimates with the growth of the tax base. Expenses The FY 2014-15 Budget will increase 0.7% from the FY 2013-14 year end estimates with the addition of a debt service for Public Works equipment. 207 208 209 210 FUND: 202 WATER & SEWER DESCRIPTION The Water & Sewer Fund tracks revenue and expenses for the City’s water, sewer, and solid waste functions and is managed by the Public Works Department. Staff is responsible for the planning, operation, and maintenance of the “retail” water and wastewater service and infrastructure. This includes the water distribution system, wastewater collection system, and utility billing office. The City’s “wholesaler” for water production and transport is the Schertz-Seguin Local Government Corporation. Wastewater treatment is handled by the Cibolo Creek Municipal Authority. Garbage collection is handled by Bexar Waste. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenues Franchises $198,322 $195,710 $211,813 Permits 38,794 60,000 60,000 Fees 15,190,455 16,286,108 17,169,500 Fund Transfers 119,298 2,917,282 276,425 Miscellaneous 1,737,963 264,516 142,940 Total $17,284,832 $19,723,616 $17,860,678 Expenses Business Office $547,227 $619,211 $682,347 W&S Administration 15,891,132 16,399,970 17,106,216 Projects 367,519 2,185,086 0 Total $16,805,878 $19,204,267 $17,788,563 PROGRAM JUSTIFICATION AND ANALYSIS Revenue Revenue for FY 2014-15 will decrease 9.4% from FY 2013-14 year end estimates. Increases in service customers, water rates, and sewer rates are offset by the one-time transfer in FY 2013-14 to fund waterline replacements and a new water tower. 211 WATER & SEWER FUND Expenses The FY 2014-15 budget will decrease 7.4% from FY 2013-14 year end estimates. Increases in service costs and maintenance are offset by the project funding in FY 2013-14. 212 213 214 215 THIS PAGE INTENTIONALLY LEFT BLANK 216 DEPARTMENT: PUBLIC WORKS DIVISION: 176 WATER AND SEWER BUSINESS OFFICE FUND: 202 WATER AND SEWER VISION STATEMENT Provide exceptional service and customer satisfaction; to build a closer partnership with our customers and the community. MISSION STATEMENT To provide an exceptional customer service experience by providing excellent customer service with accurate account tracking by using the latest technology and a smile. GOALS AND OBJECTIVES  Continue to provide friendly and efficient services for all customers.  To encourage and educate our customers to use delivery of e-mail statements.  To encourage and educate our customers to pay their utility bill by using the City’s automatic draft payments services, online web payments, and e-services through their financial institution.  To read water meters in a safe, reliable, and efficient manner  Provide accurate utility billing statements DEPARTMENT DESCRIPTION Read meters for calculating usage. Prepare all utility bills for mailing. Collect utility payments and post to customer’s account. Set up new customer accounts. Conduct sewer averaging annually. Collect payments for other departments. Collect debt for various departments. Solve complaints in timely and fair manner. Collect payments for other utilities and service providers. Take care of meter box maintenance. 217 BUSINESS OFFICE ORGANIZATIONAL CHART BUSINESS OFFICE 2012-13 2013-14 2014-15 Business Office Manager 1 1 1 Business Office Assistant Manager 1 1 1 Utility Billing Clerk II 1 2 2 Utility Billing Clerk I 1 2 2 Utility Billing Clerk 3* 0 0 Meter Tech I 2* 2 2 Meter Tech II 1 1 1 TOTAL POSITIONS 10 10 10 *One position is unfunded PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Water meter/accounts 12,192 12,748 12,867 Garbage accounts 11,237 11,740 12,084 Sewer accounts 11,386 11,429 11,500 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Meters per meter tech 4,064 4,249 4,289 Accounts per clerks 3,048 3,187 3,216 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 218 BUSINESS OFFICE 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel Services $395,924 $445,554 $446,006 Supplies 4,012 4,600 4,600 Human Services 122 183 183 City Support Services 0 6,375 24,098 Utility Services 0 0 170 Operations Support 106,068 119,000 123,000 Staff Support 2,711 5,300 7,300 Professional Services 22,423 24,000 62,000 Fund Charges/Transfers 4,715 0 0 Maintenance Services 9,800 11,000 13,440 Operating Equipment 1,452 3,199 1,550 Total $547,227 $619,211 $682,347 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases 10.2% from FY 2013-14 year end estimates. This increase is due to additional costs of online transaction with the removal of the online convenience fee. 219 220 221 THIS PAGE INTENTIONALLY LEFT BLANK 222 DEPARTMENT: PUBLIC WORKS DIVISION: 575 WATER & SEWER ADMINISTRATION FUND: 202 WATER AND SEWER VISION STATEMENT Provide superior customer service by maintaining the best water and wastewater networks and supplies to guarantee future city demands. MISSION STATEMENT To provide excellent quality of water and wastewater to deliver a safe and adequate supply of drinking water and prevent wastewater overflows and safely deliver wastewater to treatment plants. GOALS AND OBJECTIVES  Provide an efficient and reliable water and wastewater system that meets all of the State rules and regulations.  Maintain a sound water and sewer system.  Ensure an adequate future water supply.  Encourage staff to be active in making decision to strengthen our ability to respond promptly to daily events.  Emphasize safety to our employees to reduce preventable accidents.  Promote water conservation, delivery of quality services, and providing accurate and timely responses to customer requests. DEPARTMENT DESCRIPTION Provide water and wastewater services to all citizens. Conduct maintenance, repair, and expansion of water and wastewater services. Provide excellent 223 WATER AND SEWER ADMINISTRATION customer service. Assist other departments as needed. Provide administrative support to water and wastewater departments. Provide a weekly chipping service. Inspect new infrastructure. Review plat and subdivision plans. Review water and wastewater construction plans. Manage department improvement projects. Oversee drought, conservation plan, and rules. Maintain bookkeeping & records management. Provide letters of availability and Certificate of Convenience and Necessity. Meet with developers and utility providers. Conduct department training, education, and planning. ORGANIZATION CHART WATER & SEWER ADMINISTRATION 2012-13 2013-14 2014-15 Director 1 1 1 Coordinator 1 1 1 Senior Administrative Assistant 1 1 1 Inspector 1 2 2 Clerk/Dispatcher 1 1 1 Schertz-Seguin Local Government Corp Gen Mgr 1 1 1 Water & Sewer Supervisor 1 1 1 Water & Sewer Foreman 1 1 1 Serviceman III 2 2 2 Serviceman II 4 4 4 Serviceman I 8 8 8 TOTAL POSITIONS 22 23 23 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 224 WATER AND SEWER ADMINISTRATION PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Water Accounts 12,192 12,748 12,867 Miles of Water Main 195 199 204 Miles of Sewer Main 85 87 89 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Gallons Pumped (Edwards), acre feet 114 150 180 Gallons Received (SSLGC), acre feet 5,230 5,440 6,000 Gallons Distributed, acre feet 4,950 5,080 5,160 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget New Meter Installed 271 297 357 New Service Taps 3 9 18 Water Service Calls 346 409 512 Water Main Break, Service Repair Calls 380 433 445 Sewer Backup and Repair Calls 118 145 160 225 WATER AND SEWER ADMINISTRATION 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Personnel Services $1,062,234 $1,194,325 $1,223,136 Supplies 162,707 195,150 195,150 Human Services 398 1,000 1,000 City Support Services 47,615 92,507 150,103 Utility Services 3,180,990 3,341,350 3,454,440 Operations Support 3,488 5,750 9,250 Staff Support 21,934 28,200 31,150 City Assistance 510 1,900 1,900 Professional Services 406,005 249,138 249,113 Fund Charges/Transfers 4,713,331 3,336,760 3,594,442 Maintenance Services 5,876,511 5,947,233 6,496,250 Other Costs 29,542 35,000 35,000 Debt Service 380,455 1,458,925 1,534,512 Rental/Leasing 3,571 6,070 6,070 Operating Equipment 1,841 15,346 21,200 Capital Outlay 0 491,316 103,500 Total $15,891,132 $16,399,970 $17,106,216 PROGRAM JUSTIFICATION AND ANALYSIS The FY 2014-15 Budget increases 4.3% from the FY 2013-14 year end estimates. For FY 2014-15 the Cibolo Creek Municipal Authority (CCMA) is increasing its charge for sewer treatment 9.5%. Funds are also budgeted to act on the Compensation Study once it’s completed. The contribution to the Cibolo Valley Local Government Corporation (CVLGC) will increase since another member City backed out of the corporation, spreading their contribution to the remaining members. The waste contractor expense for garbage collection in the City is increasing but is offset by an increase in revenue. This increase is from additional customers only and does not reflect a change in the fees. To replace aging vehicles and equipment the Water & Sewer Fund will replace two vehicles and join with the Drainage and General Funds in a debt issuance to replace back hoes, chippers, mowers, and other equipment. 226 227 228 229 230 231 232 233 THIS PAGE INTENTIONALLY LEFT BLANK 234 FUND: 411 CAPITAL RECOVERY FUND WATER (Water & Sewer) VISION STATEMENT The City of Schertz Public Works Department takes pride in providing superior customer service, safe and efficient streets, community services, development of community, cleanliness, and efficiency of storm water systems, and excellent water and sewer services to the citizens of Schertz. MISSION STATEMENT The purpose of the Capital Recovery Fund is to implement infrastructure projects, remain complaint with State requirements, and keep pace with city growth as outlined in the Water & Sewer Capital Improvement Plan. GOALS AND OBJECTIVES  Ensure the Texas Commission of Environmental Quality (TCEQ) rules and regulations are met for future growth.  Continue to improve and provide an efficient and reliable water and wastewater system that meets all of the State rules and regulations and future growth in the community.  Provide citizens with quality projects completed on-time and on- budget. DESCRIPTION The Capital Recovery program is designated to support future growth of population and commercial water and wastewater demands without an impact on existing customers while keeping bond supported programs to a minimum. Capital Recovery projects are based on the number of connections sold to 235 CAPITAL RECOVERY FUND - WATER increase pumping, storage and transmission water lines, and wastewater programs. Impact funds (Capital Recovery) must be used within ten years of collection date. All water and wastewater improvements are constructed to meet State Board of Insurance and Texas Commission on Environmental Quality rules and regulations. The Sewer Capital Recovery portion was moved to its own fund in FY 2013-14. PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $1,435,840 $880,200 880,200 Miscellaneous 39,656 5,300 5,300 Total $1,475,496 $885,500 $885,500 Expenses Non Departmental 1,555,766 122,000 86,109 Water Projects 0 0 450,000 Total $1,555,766 $120,000 $536,109 PROGRAM JUSTIFICATION AND ANALYSIS Revenues Revenues for FY 2014-15 are expected to remain at levels estimated for FY 2013-14. Expenses The FY 2014-15 Budget will increase 339.4% from the FY 2013-14 year end estimates with the addition of the project to make improvements to the Live Oak Pump. Projects to be completed FY 2014-15  Engineering for the southeast elevated water tank  Improvements to the Live Oak Pump 236 237 238 239 240 241 THIS PAGE INTENTIONALLY LEFT BLANK 242 FUND: 421 CAPITAL RECOVERY FUND SEWER (Water & Sewer) VISION STATEMENT The City of Schertz Public Works Department takes pride in providing superior customer service, safe and efficient streets, community services, development of community, cleanliness, and efficiency of storm water systems, and excellent water and sewer services to the citizens of Schertz. MISSION STATEMENT The purpose of the Capital Recovery Fund is to implement infrastructure projects, remain complaint with State requirements, and keep pace with city growth as outlined in the Water & Sewer Capital Improvement Plan. GOALS AND OBJECTIVES  Ensure the Texas Commission of Environmental Quality (TCEQ) rules and regulations are met for future growth.  Continue to improve and provide an efficient and reliable water and wastewater system that meets all of the State rules and regulations and future growth in the community.  Preliminary engineering and land acquisition for a waste water treatment plant for South Schertz. Initiate plans for the Southeast Quad Pump Station and the Ground Storage and Distribution Main for South Schertz.  Initiate and institute a study to implement reuse water throughout the City.  Provide citizens with quality projects completed on-time and on- budget. 243 CAPITAL RECOVERY FUND - SEWER DESCRIPTION The Capital Recovery program is designated to support future growth of population and commercial water and wastewater demands without an impact on existing customers while keeping bond supported programs to a minimum. Capital Recovery projects are based on the number of connections sold to increase pumping, storage and transmission water lines, and wastewater programs. Impact funds (Capital Recovery) must be used within ten years of collection date. All water and wastewater improvements are constructed to meet State Board of Insurance and Texas Commission on Environmental Quality rules and regulations. Wastewater Capital Recovery was moved to its own fund in FY 2013-14 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $0 $680,400 $600,400 Fund Transfers 0 0 559,497 Miscellaneous 0 45,699 600 Total $0 $726,099 $1,160,497 Expenses Non Departmental $0 $122,143 $142,455 Sewer Projects 0 6,042 1,018,042 Total $0 $128,185 $1,160,497 PROGRAM JUSTIFICATION AND ANALYSIS Revenues The revenue for FY 2014-15 will increase 59.8% from the FY 2013-14 year end estimates due to a transfer from reserves to fund the next phase of a project. Expenses The FY 2014-15 Budget will increase 805.3% from the FY 2013-14 year end estimates. This increase is to fund the finish out of phase three of the Town Creek Project. Projects to be completed FY 2014-15  Preliminary engineering for the south Schertz wastewater treatment plant  Finish Out of Phase III at Town Creek 244 245 246 247 248 FUND: 204 DRAINAGE FUND VISION STATEMENT Provide the infrastructure to protect property and life for generations to come. MISSION STATEMENT To operate, maintain, and improve the infrastructure for efficient and safe collection and discharge of storm water and drainage. GOALS AND OBJECTIVES  Protect lives and property.  Improve quality of the storm water system by adding a Storm Water Manager to implement & manage Phase II Storm Water Program to keep in compliance with local, state and federal regulations. Ensure compliance with program requirements associated with the National Pollutant Discharge Elimination System permit.  Institute best management practices in the maintenance of our natural creek ways and earthen channels to ensure water quality, reduce erosion, and increase conveyance.  Technical review and issuance of floodplain permits, floor insurance rate map revision, floodplain violation identification, coordination and prosecution support.  Review storm water infrastructure plans  Maintain storm water data collection.  Continue to evaluate, consider, and pursue all available resources for improving management of the local storm water infrastructure.  Provide Storm water pollution and floodplain awareness to the community and city personnel. 249 PUBLIC WORKS DRAINAGE DEPARTMENT DESCRIPTION The Public Works Drainage Department is responsible for the maintenance and management of drainage channels, storm water inlets, floodways, road right-of-ways, alleys, and compliance with regulations. Reviewing the issuance of permits for development that might affect the infrastructure such as subdivision plans, and providing guidance to other departments as needed. The revenues come from a fee charged to “users”. A “user” is any citizen or business that owns impervious surfaces, any man made structure, such as buildings, parking lots, or driveways. ORGANIZATIONAL CHART DRAINAGE 2012-13 2013-14 2014-15 Assistant Public Works Director 1 1 1 Stormwater Manager 1 1 1 Drainage Foreman 1 1 1 Drainage Worker II 2 2 2 Drainage Worker I 3 3 3 TOTAL POSITIONS 8 8 8 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Acres of Alleys Mowed 6.25 6.25 6.25 Acres of Rights-of-Way (ROW) Mowed 45.39 47.47 48.00 Acres of Drainage Ditches Mowed 157.75 157.75 158.00 City Manager Deputy City Manager Public Works General Services Streets Fleet Services Building Maintenance Water & Sewer/Billing Office Drainage 250 PUBLIC WORKS DRAINAGE 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Monthly Operating Expenditures $58,288 $66,248 $69,248 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget ROW Maintenance & Mowing, Hours 2,988 2,600 3,500 Drainage Mowing, Hours 904 1200 1,300 Drainage Structure Maintenance, Hours 2062 2600 2,700 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Permits $0 $3,500 $3,000 Fees 1,027,958 1,063,500 1,155,500 Miscellaneous 3,781 891 700 Total $1,031,739 $1,067,891 $1,159,200 Expenses Personnel $355,610 $415,923 $453,529 Supplies 4,374 8,300 8,300 Human Services 0 325 325 City Support Services 3,234 21,500 30,432 Utility Services 28,094 29,500 30,370 Operations Support 0 2,460 2,460 Staff Support 4,542 7,625 8,116 City Assistance 168 840 840 Professional Services 17,073 23,500 23,500 Fund Charges/Transfers 258,763 197,304 221,818 Maintenance Services 13,449 22,000 22,000 Other Costs 10 200 200 Debt Services 2,588 18,074 140,530 Rental/Leasing 0 500 500 Operating Equipment 11,468 12,880 5,500 Capital Outlay 0 24,322 0 Projects 0 69,200 146,198 Total $699,464 $854,453 $1,094,618 251 PUBLIC WORKS DRAINAGE PROGRAM JUSTIFICATION AND ANALYSIS Revenue Revenue in FY 2014-15 will increase 8.6% from the FY 2013-14 year end estimates due to an increase in service population. There is no increase in fees. Expenses The FY 2014-15 Budget will increase 28.1% from the FY 2013-14 year end estimates with the completion of projects started in FY 2013-14 and for additional debt service to purchase new equipment for Public Works. 252 253 254 255 256 257 258 FUND: 203 EMERGENCY MEDICAL SERVICES (EMS) MISSION STATEMENT Creating a healthier community by providing preventative, timely and efficient healthcare services and destination management for the citizens we serve VISION STATEMENT Currently we are using the most expensive means of transportation to take patients to the most expensive place to get healthcare; We want to change that. GOALS AND OBJECTIVES  Provide efficient pre-hospital healthcare services to the communities that we serve.  Integrate the care that we provide with the rest of the healthcare system to reduce demand for 911 services while elevating access to care and appropriate destination management for the citizens we serve.  Provide appropriate and timely education and training to our employees and our first responders to ensure the best and most current standard of care is provided.  Provide high quality pre-hospital training and community education for the communities we serve and the region as a whole.  Provide education and assistance to the community to prevent and prepare them for medical emergencies through community education, demonstrations, immunizations, and CPR and Automatic External Defibrillator training programs.  Be the preferred employer for pre-hospital healthcare providers in the State of Texas  Be thoroughly prepared for man-made and natural disasters in our jurisdiction, region, and statewide.  Meet the needs of our customers and to solidify relationships and agreements with all eight cities, three counties and one Emergency Services District for which we provide service. 259 EMERGENCY MEDICAL SERVICES (EMS) DEPARTMENTAL DESCRIPTION Schertz Emergency Medical Services responds to 911 requests for ambulance service across a 220 square mile service area that includes the municipalities of Schertz, Cibolo, Live Oak, Marion, Santa Clara, Selma, Universal City, western Guadalupe County, Comal County Emergency Services District (ESD) #6 (about 25% of Comal County including the City of Garden Ridge); and a small portion of unincorporated Bexar County. We also work with individual at-risk patients to insure they have the best access to primary healthcare and that their medical needs are being met before an emergency occurs. We also educate our employees by providing over sixty hours of Continuing Education annually and over thirty six hours for our first responders. Provide ambulance demonstrations and stand-by event coverage to further the knowledge of Emergency Medical Services and injury/illness prevention and preparedness. ORGANIZATIONAL CHART EMS 2012-13 2013-14 2014-15 Director 1 1 1 Assistant Director 1 1 1 Clinical Manager 1 1 1 Office Manager 1 1 1 Senior Administrative Asst. 1 1 1 Billing Specialist 1 1 1 Billing Clerk 1 1 1 EMS Supervisor 3 3 3 Field Training Officer 3 3 3 Paramedic 21 21 23 Training Academy Coordinator 1 1 1 P/T Paramedics 15 15 15 P/T EMT Intermediates 5 5 5 TOTAL POSITIONS 55 55 57 City Manager Executive Director Operations Emergency Medical Services (EMS) 260 EMERGENCY MEDICAL SERVICES (EMS) PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Requests for EMS Service 8,357 9,285 9,831 Transports to Hospitals 5,448 5,950 6,313 Hospital to Hospital Transports 323 992 1100 Collections per Transport $398.45 $445.00 $450.00 Students Enrolled in Certification Classes 87 87 87 Trips billed for Alamo Heights 609 617 625 Members of EMS Passport 435 470 550 2012-13 2013-14 2014-15 Efficiency Actual Estimate Budget Response Time 90% Reliability 14:00 14:00 13:00 Total Time on Task (Minutes) 58:07 56:01 55:00 Transport Percentage 64.96% 64.50% 65.00% Days Sales Outstanding 124 130 100 Mutual Aid Requested 74 56 45 Students Graduated from Certification Classes 50 50 50 2012-13 2013-14 2014-15 Effectiveness Actual Estimate Budget Customer Service Card Scores (Percentage all positive) 97.42% 96.80% 97.5% Critical Failures / 100,000 miles* N/A 8.0 4.0 Fleet Accidents / 100,000 miles* N/A 7.3 2.0 Cardiac Arrest Save %* N/A 10.0% 12.5% Correct recognition of STEMI* N/A 80% 90% EMS certification Pass Rate 89.13% 92% 94% *EMS will begin reporting several new effectiveness measures in FY 2015. Critical Failures are responses where the original dispatched ambulance could not respond or complete the call due to a vehicle failure of any type (other than an accident). Both these failures and fleet ambulance accidents will be measured and reported per 100,000 fleet miles driven. From our 261 EMERGENCY MEDICAL SERVICES (EMS) Clinical Department, we will begin reporting our cardiac arrest save percentage and the percentage of time we correctly recognize patients who are experiencing an ST-segment Myocardial Infarction (STEMI). Both of these reflect time sensitive patient encounters and the clinical expertise of our medics in recognizing and treat them appropriately. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $4,743,469 $5,908,288 $6,416,343 Inter-Jurisdictional 1,489,615 1,559,528 1,601,076 Miscellaneous 92,093 127,126 169,500 Total $6,325,177 $7,594,942 $8,186,919 Expenses Personnel $2,781,261 $2,879,277 $3,036,899 Supplies 316,289 355,800 378,284 Human Services 193 800 1,000 City Support Services 15,572 37,826 110,052 Utility Services 146,409 118,407 154,500 Operations Support 53,827 60,555 62,555 Staff Support 63,412 82,503 85,786 City Assistance 12,823 13,400 11,900 Professional Services 151,294 150,500 147,080 Fund Charges/Transfers 2,038,948 2,445,761 3,366,084 Maintenance Services 31,415 46,820 59,500 Debt Service 8,521 152,772 270,820 Rental/Leasing 0 82,000 81,541 Operating Equipment 112,321 124,000 281,500 Capital Outlay 0 0 104,000 Total $5,732,284 $6,550,421 $8,151,501 PROGRAM JUSTIFICATION AND ANALYSIS Revenues Revenues for FY 2014-15 will increase 7.8% from the FY 2013-14 year end estimates due to an increase in expected transports. There are no change in fees. 262 EMERGENCY MEDICAL SERVICES (EMS) Expenses The FY 2014-15 Budget will increase 22.9% from the FY 2013-14 year end estimates. Along with the additional expenses related to an increase in transports, the budget also includes funds to act on the Compensation Study, debt service for new ambulances, equipment for new ambulances, and an increase in the interfund charge to reimburse the General Fund for a new Mechanic position. 263 264 265 266 267 268 269 THIS PAGE INTENTIONALLY LEFT BLANK 270 FUND: 620 SCHERTZ ECONOMIC DEVELOPMENT CORPORATION VISION STATEMENT To attract and expand business and industry to ensure a fiscally-responsible community that emphasizes a continued commitment to economic prosperity, workforce opportunities and high quality of life. MISSION STATEMENT The mission of the Schertz Economic Development Corporation (EDC) is to create a proactive environment that encourages commercial and industrial development consistent with:  Attracting targeted industries.  Fortifying Business Retention and Expansion Programs  Providing a supporting tax base to balance increasing residential growth  Generate investment in underdeveloped areas of the City.  Improving the Quality of Life. DEPARTMENT DESCRIPTION Promote the City of Schertz through a diversified and comprehensive marketing plan. Promote economic development opportunities for high value employers of all sizes. Educate and promote the adoption of land use policies that promote quality and sustainable economic development. Conduct incentive application analysis and field inquiries from public, prospects, and actively engage in business recruitment. 271 ECONOMIC DEVELOPMENT ORGANIZATIONAL CHART ECONOMIC DEVELOPMENT 2012-13 2013-14 2014-15 Executive Director 1 1 1 Economic Development Analyst 1 1 1 Economic Development Specialist 1 1 1 Administrative Assistant 1 1 1 TOTAL POSITIONS 4 4 4 PERFORMANCE INDICATORS 2012-13 2013-14 2014-15 Workload/Output Actual Estimate Budget Number of inquiries/prospects assisted 64 39 60 Number of companies visited in BRE (Business, Retention & Expansion) Program 14 14 15 Attendance at business seminars 21 26 20 Number of trade shows attended 10 11 10 Number of businesses from target industries interested in locating 9 11 15 Number of firms receiving assistance 17 17 10 City Council City Manager Schertz Economic Development Corporation Economic Development Board 272 ECONOMIC DEVELOPMENT 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Taxes $3,215,620 $3,537,182 $3,682,057 Miscellaneous 8,819 10,175 10,200 Total $3,224,439 $3,547,357 $3,692,257 Expenses Personnel $304,104 $326,237 $364,312 Supplies 553 1,250 1,050 Human Services 0 200 1,000 City Support Services 1,212 16,545 16,545 Utility Services 1,128 2,795 4,120 Operations Support 103,408 148,200 147,145 Staff Support 6,649 18,050 18,250 City Assistance 588 1,525,000 1,025,000 Professional Services 154,501 102,500 92,500 Fund Charges/Transfers 566,934 503,605 471,280 Debt Service 428,504 427,672 430,608 Operating Equipment 737 2,500 2,000 Total Economic Development $1,568,317 $3,074,554 $2,573,810 Projects $0 $0 $450,000 Total Schertz Economic Development $1,568,317 $3,074,554 $3,023,810 PROGRAM JUSTIFICATION AND ANALYSIS Revenues The revenue for FY 2014-15 is projected to increase by 4.1% from the FY 2013- 14 year end estimate. The increase is the result of general improvements in the economy. Expenses The proposed FY 2014-15 Budget will decrease by 1.7% from the FY 2013-14 year end projections. The SEDC continues to work with the City Manager’s office to eliminate Non-Departmental Expenses from the SEDC Budget; this is the final year of the four year plan to eliminate the emergency service buildings and related expenses from the SEDC Budget. The SEDC has moved both the Development Incentive fund and the Impact Fee Matching fund to the projects section of the SEDC budget to more accurately 273 ECONOMIC DEVELOPMENT reflect year-to-year comparisons. Both incentive funds will have fund balances of $500,000; these funds will be used for qualified economic development projects. The SEDC has allocated $200,000 to the Construction fund for the extension of David Lack Boulevard which was approved by the Resolution No. 14-R-14. The SEDC has allocated $250,000 to the Land Purchase fund. These funds have been set aside for future SEDC property purchases. These increases were offset by the one-time payout of an incentive during FY 2013-14. 274 275 276 277 278 279 280 281 282 FUND: 314 HOTEL/MOTEL OCCUPANCY TAX DESCRIPTION Revenues for the Hotel/Motel Fund are derived from a 7% tax on rooms rented in the City. There are four hotels in Schertz; the Best Western Plus with 61 rooms, Hampton Inn with 98 rooms, La Quinta with 81 rooms and Fairfield Inn with 118 rooms. These revenues are used to support Schertz as a destination location. Advertising campaigns to increase awareness of all Schertz has to offer reach citizens all across the State and beyond. These funds are also used to support City held events and organizations such as the Absolute Jazz festival and the Schertz Sweethearts which also promote the City. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Taxes $503,780 $517,844 $544,753 Miscellaneous 513 375 600 Total $503,780 $518,219 $545,353 Expenses Supplies $0 $2,000 $2,500 City Support Services 77,760 69,128 61,500 Operations Support 45,708 47,500 69,500 Professional Services 11,685 5,625 5,825 Fund Charges/Transfers 238,743 431,576 126,405 Building Maintenance 0 26,000 0 Operating Equipment 50,195 48,567 37,000 Total $424,091 $630,396 $302,730 PROGRAM JUSTIFICATION AND ANALYSIS Revenue The revenue for FY 2014-15 will increase 5.2% from year end estimates due to an increase in hotel stays. 283 HOTEL TAX FUND Expenses The FY 2014-15 Budget will decrease 52.0% from the FY 2013-14 year end estimates. This decrease reflects the removal of direct support for the Event Facilities such as the Civic and Community Centers. The direct support consisted of expenditures for building maintenance, equipment, and reimbursements of Event Facilities related staff costs. The Festival of Angels and the Steve Simonson Award and Luncheon will now be funded by the General Fund instead of the Hotel Tax Fund. There was also a one-time transfer to fund lighting at the soccer fields in FY 2013-14 which adds to the overall budget decrease. 284 285 286 287 288 FUND: 317 PARK FUND DESCRIPTION The Parks Fund is a special fund designated to monitor and manage funds for the management of the City of Schertz Urban Forest and capital improvements of the City of Schertz Park System. The Fund is composed of parkland dedication revenues. Revenues are derived from developer fees (in lieu of parkland dedication), local citizen groups, state, local nonprofit neighborhood associations, home owners associations (HOA’s), regional non-profit grants, and donations. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $192,000 $129,000 $100,000 Miscellaneous 225 11 0 Total $192,225 $129,151 $ 100,000 Expenses Non-Departmental $189,650 $0 $0 Professional Services 545 0 0 Fund Charges/Transfers 138,884 0 0 Operating Equipment 10,049 0 0 Capital Outlay 0 40,000 60,000 Total $339,128 $40,000 $60,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: The revenue for FY 2014-15 will decrease 22.5% from the FY 2013-14 year end estimates due to fewer known upcoming developments which would result in parkland dedication fees. Expenses The FY 2014-15 Budget will increase 50.0% from FY 2013-14 year end estimates. Projects planned for FY 2014-15 include pavilions for the upcoming Dog Park and for the skate park and for Crossvine park improvements including a decomposed granite trail and two park benches. 289 290 291 292 293 294 FUND: 319 TREE MITIGATION DESCRIPTION Tree mitigation fund is a special fund that is derived from revenue from permits for tree removal issued in connection with a building permit, subdivision plan, and site plan. These funds are used to replace trees on City Parks, City owned property, Public lands, and SCUCISD school property. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $19,173 $227,758 $36,000 Fund Transfers 0 0 80,125 Miscellaneous 1,843 210 210 Total $21,015 $227,968 $116,335 Expenses Maintenance Services $57,730 $45,000 $116,125 Capital Outlay 23,226 0 0 Total $80,956 $45,000 $116,125 PROGRAM JUSTIFICATION AND ANALYSIS Revenue Revenue for FY 2014-15 will decrease 50.0% from FY 2013-14 year end estimates with fewer fees expected to be collected. Offsetting this will be a transfer from reserves to fund additional projects. Expenses The FY 2014-15 Budget will increase 158.1% from the FY 2013-14 year end estimates. Projects to be funded in FY 2014-15 include trees for the soccer complex, the baseball fields, E. Live Oak Road, and the Arroyo Verde Drainage Project. 295 296 297 298 FUND: 609 LIBRARY FUND DESCRIPTION The purpose of the Library Advisory Board is to provide citizen input to the City of Schertz on Library policy and operation and to raise community awareness of the library and its services. The Library Advisory Board oversees various fund-raising activities including the operation of the Read Before Bookstore, paper recycling and book consignment sales with all proceeds providing supplementary funding for library materials, programs, projects and building enhancements. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $20,772 $20,546 $21,000 Fund Transfers 0 10,000 10,000 Miscellaneous 1,825 1,960 2,060 Total $22,597 $32,506 $33,060 Expenses Supplies $2,787 $2,400 $1,000 City Support Services 6,461 12,000 12,000 Operating Equipment 1,198 18,000 17,000 Total $10,446 $32,400 $30,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenues Revenues for FY 2014-15 are expected to increase 1.7% FY 2013-14 from year end estimates through additional book sales. Expenses The FY 2014-15 Budget will decrease 7.4% from FY 2013-14 year end estimates due to a reduction in operating equipment. 299 300 301 302 FUND: 615 HISTORICAL COMMITTEE MISSION STATEMENT To gather, preserve, and make available to the public historical information regarding people, places, and events that have contributed to the development of the City of Schertz. DESCRIPTION This fund is funded from the Special Events Fund by a transfer. The Historical Committee reviews locations for possible historic value and distributes books about the history of Schertz. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $168 $3,100 $11,100 Fund Transfers 732 2,850 10,850 Total $899 $3,100 $11,100 Expenses Supplies $677 $750 $1,500 Operations Support 222 250 1,000 Staff Support 0 500 7,150 Professional Services 0 1,308 1,450 Operating Equipment 0 200 0 Total $899 $3,008 $11,100 PROGRAM JUSTIFICATION AND ANALYSIS Revenues Revenues for FY 2014-15 increase 258.1% from the FY 2013-14 year end estimates. This increase comes from additional funding for the committee from the Special Events Fund. Expenses The FY 2014-15 Budget increases 269.0% from the FY 2013-14 year end estimates. This increase is to provide additional funding for training for all committee members. 303 304 305 306 FUND: 616 PARKS & RECREATION FOUNDATION MISSION STATEMENT The Schertz Parks and Recreation Foundation, in partnership with the City of Schertz, raises funds, fosters partnerships, and advocates in support of specific projects and activities that improve and benefit our City parks; providing recreation and educational experiences to all. Funds raised by quality of life events hosted by the Foundation; the 4th of July Jubilee and Schertz Fest, are used to improve city parks as well as provide for the cost of hosting future events. Both events include music, vendors, carnival, and a BBQ Cook-off. 2012-13 2013-14 2014-15 Budget Actual Estimate Budget Revenue Fees $176,776 $248,198 $246,500 Fund Transfers 20,000 23,500 23,500 Miscellaneous 27,108 33,823 34,850 Total $223,884 $305,521 $304,850 Expenses Non Departmental $43,916 $37,839 $33,500 4th of July Jubilee 99,099 93,213 124,200 Schertz Fest 76,814 102,378 140,200 Total $219,829 $233,430 $297,900 PROGRAM JUSTIFICATION AND ANALYSIS Revenues Revenues for FY 2014-15 are expected to remain at the same levels as FY 2013-14. Expenses The FY 2014-15 Budget will increase 27.6% from FY 2013-14 year end estimates in order to grow the events and provide improvements to parks in Schertz. 307 308 309 310 311 312 313 314 Glossary Account A designation assigned to an accounting entry where a running total of all entries is kept. It is a grouping of assets, liabilities, reserves, retained earnings, revenues, or expenses. Accounting Standards The generally accepted accounting principles (GAAP) set by the Governmental Accounting Standards Board (GASB) that guide the recording and reporting of financial information. Accounts Payable A short term liability (less than one year) showing the amounts currently owed for goods and services received by the City. Accounts Receivable A short term asset (less than one year) showing the amount currently due to the City for goods and services provided. Accrual Accounting An accounting method in which revenues and expenses are recorded at the time they occur, rather than when cash is traded hands. Used for financial reports Ad Valorem Taxes Commonly referred to as property taxes. The charges levied on all real and certain personal property according to the property's assessed value and the tax rate. Used to support the General Fund and pay general obligation debt. Adopted Budget The budget as approved by the City Council. It sets the legal spending limits and funding sources for the fiscal year. Assessed Value A value set upon real estate or other property as a basis for levying property taxes. For the City of Schertz, the Appraisal Districts of Bexar, Comal, and Guadalupe Counties are responsible for assessing property values. Asset Resources of the City that cover liability obligations. Bad Debt Expense This expense is used to recognize the City's estimated amount of uncollectable revenue. Balanced Budget A budget where current revenues meet or exceed current expenses resulting in a positive fund balance at the end of the fiscal year. Bond Are a long term debt issued by the City to pay for large capital projects such as buildings, streets, and water/sewer system improvements. Budget Calendar The schedule of key dates used as a guide to complete various steps of the budget preparation and adoption processes. 315 Glossary Capital Improvements Expenditures for the construction, purchase, or renovation of City facilities or property. Capital Outlay Purchase of property or equipment greater than $5,000 which will be added to the City's fixed assets. Cash Currency on hand with the bank. Cash Basis An accounting method that recognizes revenues and expenses when cash enters or leaves the bank instead of when services are provided. Certificates of Obligation Tax supported bonds similar to general obligation bonds and can be issued after meeting strict publication requirements and council approval. Charter A document that establishes the city's governmental structure and provides distribution of powers and duties. In order to be implemented or changed it must be approved with a vote by the people City Council The elected governing body of the City, consisting of the Mayor and five (5) council members acting as the legislative and policy-making bod of the City. CRM Client Resource Management - a type of software for tracking dates, events, and clients. Debt Service Payments on debt made up of principle and interest following a set schedule. Delinquent Taxes Property taxes remaining unpaid after the due date. Delinquent taxes incur penalties and interest at rates specified by law. Department A functional group of the City with related activities aimed at accomplishing a major City service or program. Depreciation In accounting, this is a noncash expense that reduces the value of a capital asset over its expected useful life. Effective Tax Rate The rate that would produce the same amount of property taxes from the properties on the previous year's tax rolls. Enterprise Fund See Proprietary Fund. Expenditure Any payment made by the City. 316 Glossary Expense Any reduction in Fund Balance. Fiscal Year The time period designated by the City signifying the beginning and ending period for recording the financial transactions of the City. The City of Schertz' fiscal year begins each October 1st and ends the following September 30th. Fixed Assets Assets of a long-term character which are intended to be held or used, such as land, buildings, machinery, furniture, and equipment. FTE Full Time Equivalent (FTE) is a measure of employment of a position based on the total hours worked in a week versus the expected 40 hours of a full time employee. Fund A fiscal and accounting entity established to record receipt and disbursement of income from sources set aside to support specific activities or to attain certain objectives. Each fund is treated as a distinct fiscal entity where assets equal liabilities plus fund balances. Fund Balance The difference between fund assets and fund liabilities of governmental and trust funds. Fund Equity The difference between assets and liabilities of any fund. General Fund The major fund in most governmental entities. It contains many activities associated with municipal government, such as police and fire rescue, libraries, parks and recreation. General Obligation Bonds A municipal bond backed by property taxes Goals Department/Division objectives intended to be accomplished or begun within the coming fiscal year. Governmental Fund Funds, or specific groups of revenues and expenses, including the General Fund, Special Revenue Funds, Capital Project Funds, and Debt Service Funds. Home Rule City Cities which have over 5,000 in population and have adopted home rule charters. I&S Interest and Sinking - The portion of the property tax that goes to pay debt issued by the City Interest & Sinking Fund See Debt Service Fund. 317 Glossary Interfund Transfers Transfer made from one City fund to another City Fund for the purpose of reimbursement of expenditures, general and administrative services, payments-in-lieu of taxes, or debt service. Intergovernmental Revenues Revenues from other governments in the form of grants, entitlements, shared revenues, or payments-in-lieu of taxes. Service contracts? Liability Debt or other legal obligations arising out of transactions in the past that must be liquidated, renewed, or refunded at some future date. The term does not include encumbrances. LUE's Living Unit Equivalent, the amount of water in gallons per year that an average household would produce M&O Acronym for "maintenance and operations". (1) The recurring costs associated with a department or activity; (2) the portion of the tax rate that is applied to the General Fund. Mission The basic purpose of a department/division - the reason for its existence. Mixed Beverage Tax A tax imposed on the gross receipts of a licensee for the sale, preparation, or serving of mixed beverages. Modified Accrual basis Method of governmental accounting recognizes revenues when they are measurable and available and expenditures when goods or services are received with the exception of principal and interest on long term debt. Operating Budget Plans of current expenditures and the proposed means of financing them. The annual operating budget is the primary means by which most of the financing activities of the City are controlled. Operating Expenses Proprietary Fund expenses related directly to the Fund's primary activity. Ordinance A formal legislative enactment by City Council. Payment-in-lieu of Taxes A payment made to the City in lieu of taxes. These payments are generally made by tax exempt entities for which the City provides specific services. For example, the City's Water & Sewer Fund provides this payment to the City's General Fund because of the Water & Sewer Fund's exemption from property taxation. 318 Glossary Proprietary Fund Also referred to as Enterprise Fund. A governmental accounting fund in which services are provided, such as water and sewer service, are financed and operated similarly to those in a private business. The intent is that the costs of providing these services be recovered through user charges. Resolution A special or temporary order of the City Council. Requires less formality than an ordinance. Retained Earnings An equity account reflecting the accumulated earnings of a proprietary fund. Revenue Bonds Bonds whose principal and interest are payable exclusively from earnings of a proprietary fund. Special Revenue Fund Accounts for the proceeds of specific revenue sources that are legally restricted to expenditure for specified purposes. Tax Base The total net taxable value after exemptions of all real and personal property in the City. Tax Levy The result of multiplying the ad valorem property tax rate per one hundred dollars times the tax base. Tax Rate The rate applied to all taxable property to general revenue. The City's tax rate is comprised of two components; the debt service rate, and the maintenance and operations (M&O) rate. Tax Roll The official list showing the amount of taxes levied against each taxpayer or property. See also Tax Base. Taxes Compulsory charges levied by a government to finance services performed for a common benefit. TMRS The Texas Municipal Retirement System provides retirement plans to its member cities. Each city selects its own plan and its contributions are computed on each individual city's plan and actuarial information. Transmittal Letter A general discussion and overview of the proposed budget as presented in writing by the City Manager to the City Council Unencumbered Balance The amount of an appropriation that is not expended or encumbered. It is essentially the amount of money still available for future purchases. 319 Glossary User Charges The payment of a fee for direct receipt of a public service by the party who benefits from the service. Utility Fund See Proprietary Fund. Vision The desired optiumum state or ultimate goal of the City or Department. 320