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Proposed FY 2016-17 Budget CITY OF SCHERTZ FY 2016-17 PROPOSED BUDGET The members of the governing body voted on the proposal to consider the budget as follows: FOR: AGAINST: N/A PRESENT and not voting: N/A ABSENT: Property Tax Rate Comparison 2016-2017 2015-2016 Property Tax Rate:$0.4911/100 $0.4911/100 Effective Rate:$0.4803/100 $0.4666/100 Effective Maintenance & Operations Tax Rate:$0.3090/100 $0.2969/100 Rollback Tax Rate:$0.5080/100 $0.4912/100 Debt Rate:$0.1743/100 $0.1752/100 Total debt obligation for the City of Schertz secured by property taxes: 87,058,958$ This budget willraisemoretotalpropertytaxes thanlastyear's budgetby $840,694 or 5.55% increase,andof thatamount,$579,846 is tax revenue to be raisedfrom new property added to the tax roll this year. City of Schertz Fiscal Year 2016-17 Budget Cover Page THIS PAGE INTENTIONALLY LEFT BLANK CITY OF SCHERTZ 2016-17 BUDGET Table of Contents Executive Summary 1 General Fund Summary 11 Revenues 13 City Council 17 City Manager 21 Municipal Court 25 311/Customer Relations 31 Planning & Zoning 35 Legal Services 41 City Secretary 45 Non-Departmental 49 Public Affairs 53 Records Management 57 Schertz Magazine 61 Engineering 67 Geographic Information Systems 73 Police 77 Fire Rescue 83 Inspections 89 Marshal Services 95 Streets 101 Parks, Recreation, & Community Services 107 Swim Pools 113 Event Facilities 117 Library 123 Animal Services 131 Environmental Health 137 Information Technology 143 Human Resources 149 Finance 155 Purchasing & Asset Management 161 Fleet Services 167 Facility Services 173 City Assistance 181 Court Restricted Funds 185 Special Events Fund 189 Interest & Sinking Fund 201 Water & Sewer Summary 207 Business Office 213 Water & Sewer Administration 219 Capital Recovery - Water 231 Capital Recovery – Sewer 239 Drainage Summary 245 Revenues 249 Expenditures 250 Emergency Medical Services (EMS) Summary 255 Revenues 261 Expenditures 262 Schertz Economic Development Corporation Summary 267 Revenues 271 Expenditures 272 Special Revenue Funds Public, Educational, and Government (PEG) Access Fund 279 Hotel/Motel Tax 285 Park Fund 289 Tree Mitigation 295 Library Fund 299 Historical Committee 303 Glossary 307 THIS PAGE INTENTIONALLY LEFT BLANK Executive Summary General Fund Revenue: Property Taxes for FY 2016-17 are estimated to increase 7.9% from FY 2015- 16 year end estimates. 5.7% is due to new properties added to Schertz in 2015 while 2.2% of the growth is related to an increase in value on existing properties. Sales Taxes are expected to increase 4% from year end estimates. This trend follows the area population growth and the potential for new businesses yet is conservative when looking at the average 5-year growth. Fees/Fines/Other Tax are expected to decrease 9% from year end estimates due to a decrease in citations. For Permits and Licenses no change is expected in the levels of permits issued for FY 2016-17. Franchises are expected to increase at 3% matching expected residential and commercial property growth. The interfund charges will increase 52.7% from year end estimates. 22.6% of the increase is due to the new service contract for the Economic Development Corporation (EDC). All personnel will now be located in the General Fund which will be fully reimbursed by the EDC through an interfund charge. Since this is an accounting change only, there will be no impact on either funds’ revenue over expenditures for FY 2016-17. The calculation in the Fleet Interfund charges to other operating funds for service has been updated causing an increase of 11.3%. The calculation is based on the average fleet expenditures by fund rather than the number of vehicles as in years past. There were also changes in City operations which moved 4 personnel located in Drainage and Water & Sewer to be located in the General Fund. The 2 Public Works Inspectors, the previous Stormwater Manager position, and the Public Works Project Manager will now be located with Engineering. In addition, the Public Works Manager will now oversee Streets and Drainage. Based on the estimated time these positions spend on Water & Sewer and Drainage projects, this reorganization increased the interfund charges from those two funds by 9.8% to offset this transfer of personnel and duties. The City will also be reimbursed by the Police Forfeiture fund for the new DEA Task Force Officer position which makes up 6.4% of the increase. Inter-Jurisdictional increased 10.8% due to the Schertz-Cibolo-Universal City ISD increasing their payment to fund another School Resource Officer. Miscellaneous revenues are expected to decrease 5.7% due to a higher number of emergency deployments of our firefighters. For each emergency deployment, the state 1 of 312 EXECUTIVE SUMMARY reimburses the City for its expenditures in full. Fewer deployments will occur in FY 2016- 17, since those expenses are reimbursed fully, it is not expected to affect the bottom line. Expenses: The overall FY 2016-17 Budget increased 12.7% from FY 2015-16 year end estimates. This increase includes a total of 7 new employees for the General Fund and includes the 3 firefighters approved in August 2016 in preparation of the 3rd Fire Station, a School Resource Officer, a DEA Task Force Officer, a Patrol Officer, and a new Computer Technician II position. The DEA Task Force Officer will be paid for out of police forfeiture funds and the Student Resource Officer will be offset by an increase in the Interlocal agreement with the Schertz-Cibolo-Universal City Independent School District to provide School Resource Officers. Also new to the FY 2016-17 Budget are the operating expenses to the new Natatorium. This project was approved in the 2010 bond election and is scheduled to be complete early in the fiscal year. This new facility will incur $480,000 in annual operating costs to the City. Another notable item for the FY 2016-17 Budget is the implementation of the Classification & Compensation Study Year 2 recommendation. 175 employees in 71 different positions throughout the General Fund and other Operating Funds will receive a pay change in accordance with the recommendation. These were positions identified in a survey conducted by a 3rd party that were below market averages for pay in their field. To return to a target pay level compared to the market a 4-year plan was proposed. This plan adjusted positions’ pay each year until the target is reached. The fiscal impact on the General Fund for the second year adjustment will be $337,000. In FY 2016-17 there is also reorganizations taking place in Engineering, Public Works, and the Economic Development Corporation (EDC). These reorganizations moved $663,000 of payroll expenses from the Water & Sewer Fund, the Drainage Fund, and the EDC Fund into the General Fund. The interfund transfer revenues have been increased to offset these additional positions and costs in the General Fund. City Council City Council’s FY 2016-17 Budget increased 2.3% from FY 2015-16 year end estimates with the addition of 2 council seats. City Manager The City Manager’s FY 2016-17 Budget increased 40.1% from FY 2015-16 year end estimates with the addition of the Economic Development staff assignment. These additions are offset by equal revenue from the Economic Development Corporation (EDC) to provide for these employees. Without the additional EDC the Personnel Services budget decreased 5.4% from year end estimates. Municipal Court The Municipal Court’s FY 2016-17 Budget increased 2.3% from FY 2015-16 year end estimates. There will be no change in operations. 2 of 312 EXECUTIVE SUMMARY 311 Customer Service The 311 Customer Service FY 2016-17 Budget increased 4.1% from FY 2015-16 year end estimates. There will be no change in operations. Planning & Zoning Planning & Zoning’s FY 2016-17 Budget increased 26.8% from FY 2015-16 year end estimates. This is due to full year funding of a Planner I position that was hired midyear. Legal Services The Legal Services’ FY 2016-17 Budget increased 26.3% from FY 2015-16 year end estimates with the expectations of additional legal matters. General Services This division has been combined with Building Maintenance to form Facility Services. City Secretary The City Secretary FY 2016-17 Budget increased 4.0% from FY 2015-16 year end estimates. There will be no change in operations. Non-Departmental The Non-Departmental FY 2016-17 Budget increased 16.7% from FY 2015-16 year end estimates. This includes additional payments into the Sedona TIRZ Fund, setting the contingency fund at $200,000, and implementing a personnel contingency line at $159,000. This new personnel contingency is offset by reducing the General Fund personnel lines by $318,000, divided up into each department, and will be used to reimburse the departments without turnover. Public Affairs The Public Affairs’ FY 2016-17 Budget increased 6.4% from FY 2015-16 year end estimates to implement a citywide citizen survey. Records Management The Records Management FY 2016-17 Budget increased 3.4% from FY 2015-16 year end estimates. There will be no change in operations. Schertz Magazine The Schertz Magazine FY 2016-17 Budget increased 6.8% from the FY 2015-16 year end estimates due to filling the vacant position in the division. Engineering Engineering’s FY 2016-17 Budget increased 132.6% from the FY 2015-16 year end estimates with the transfer of 2 Public Works Inspectors, the Public Works Project Manager, and the Stormwater Manager positions into this department. The Stormwater Manager will be retitled as a Graduate Engineer. These additional personnel expenses will be offset by increased interfund transfers into the General Fund to provide more revenue. 3 of 312 EXECUTIVE SUMMARY GIS The Geographic Information Systems’ FY 2016-17 Budget increased 6.3% from the FY 2015-16 year end estimates. There will be no change in operations, this increase is due to higher personnel costs related to the annual merit and an increase in health insurance costs. Police The Police Department’s FY 2016-17 Budget increased 13.4% from the FY 2015-16 year end estimates. Personnel Services increased with the addition of 3 new positions; a School Resource Officer, a DEA Task Force Officer, and a Patrol Officer. The Personnel Services lines also increased as part of the second year compensation adjustments recommended in the 2015 Classification & Compensation Study. In addition, the capital outlay budget also increases to purchase additional vehicles needed by the new officers in addition to the regularly scheduled replacements. Fire Rescue The Fire Rescue FY 2016-17 Budget increased 7.3% from the FY 2015-16 year end estimates. Personnel services increased with the addition of 3 new firefighters approved in August 2016 and their equipment as well as part of the second year compensation adjustments recommended in the 2015 Classification & Compensation Study. Inspections The Inspections FY 2016-17 Budget increased 1.1% from the FY 2015-16 year end estimates. There will be no change in operations. Marshal Services The Marshal Services’ FY 2016-17 Budget decreased 32.3% from FY 2015-16 year end estimates. This is due to the separation of the Environmental Health function being split off into its own division. The combined Marshal Services’ and Environmental Health Budget for FY 2016-17 decreased by 2.8% from FY 2015-16 year end estimates. This decreased is caused by a capital purchase in FY 2015-16 that was not duplicated in FY 2016-17. Streets The Streets Division FY 2016-17 Budget increased 6.0% from FY 2015-16 year end estimates. FY 2016-17 is expected to have less personnel vacancies than seen in FY 2015-16 and additional street maintenance is expected. Parks The Parks FY 2016-17 Budget increased 5.4% from FY 2015-16 year end estimates with the filling of the vacant Assistant Parks Director position. 4 of 312 EXECUTIVE SUMMARY Pools The Swim Pool FY 2016-17 Budget increased 187.1% from FY 2015-16 year end estimates with the opening of the new Natatorium. This indoor swim facility was part of the 2010 bond election. Event Facilities The Event Facilities FY 2016-17 Budget increased 9.0% from FY 2015-16 year end estimates. This increase is due to changes in personnel insurance and setting up a budget to use the capital recovery funds collected from renters to pay for kitchen upgrades. Library The Library FY 2016-17 Budget increased 0.5% from the FY 2015-16 year end estimates. The increase is operating equipment is due to additional material purchases to accommodate a growth service population. Animal Services The Animal Services FY 2016-17 Budget increased 3.2% from the FY 2015-16 year end estimates. The personnel services will increase 5.7% with less turnover expected for FY 2016-17. The other operating expenses will decrease 3.8% with the transfer of the building maintenance account budget to the Facilities Services division. Capital outlay will increase 14.5% with the purchase of a replacement vehicle for this division. Environmental Health The Environmental Health Division Budget was separated from the Marshal’s Office for FY 2016-17. The combined Marshal Services’ and Environmental Health Budget for FY 2016-17 decreased by 2.8% from FY 2015-16 year end estimates. This decreased is caused by a capital purchase in FY 2015-16 that was not duplicated in FY 2016-17. Information Technology The Information Technology FY 2016-17 Budget increased 10.7% from the FY 2015-16 year end estimates. Personnel Services increased 18.0% for FY 2016-17 with the approval of a new Computer Technician II position. The other operating expenses increased 6.2% with increased software costs. Capital Outlay increased with a purchase of an automatic fire suppression system to protect our data servers in case of an emergency. Human Resources The Human Resources FY 2016-17 Budget increased 31.5% from the FY 2015-16 year end estimates. Personnel Services increased 37.7% with the filling of the vacant Director of Human Resources & Purchasing position and the creation of an HR Manager position from the vacant Executive Director of Support position in FY 2015-16. Other operational expenses increased 16.1% with the transfer of the Dave Ramsey course from Non- Departmental to Human Resources. 5 of 312 EXECUTIVE SUMMARY Finance The Finance FY 2016-17 Budget decreased 2.1% from the FY 2015-16 year end estimates. This decrease is caused by reclassifying the Senior Budget Analyst position to a Financial Analyst. Purchasing & Asset Management The Purchasing & Asset Management FY 2016-17 Budget increased 48.5% from the FY 2015-16 year end estimates. This increase is due to the vacancy of the Purchasing Manager position in FY 2015-16 which is expected to be filled in FY 2016-17. Fleet Services The Fleet Services FY 2016-17 Budget increased 2.0% from the FY 2015-16 year end estimates. In FY 2015-16 Public Works went through a reorganization which put the Fleet Services and Facility Services (formerly known as the General Services and Building Maintenance Divisions of Public Works) under a new department called Fleet & Facility Services. The Fleet Manager position was reclassified as the Director of Fleet & Facility Services. When combined with FY 2015-16 turnover, this is the reason for the 19.7% increase in Personnel Services. This increase was offset by lower Capital Outlay and other operating expenses which decreased 4.7% and 11.0% respectively. The lower operating costs are expected due fewer vehicle repairs in FY 2016-17. Building Maintenance This division has been combined with General Services to form the Facility Services. Facility Services The Facility Services division is a combination of the General Services and the Building Maintenance Divisions. The Facility Services FY 2016-17 Budget decreased 4.5% from the combined General Services and Building Maintenance FY 2015-16 year end estimates. Air conditioner and building repairs for FY 2016-17 is not expected to be at the same levels seen in FY 2015-16. That decrease offsets the additional personnel expenses related to making a part time Facilities Technician I in to a full time and making two Full Time Facilities Technician I’s to Facility Technician II’s. City Assistance The City Assistance FY 2016-17 Budget increased 27.7% from FY 2015-16 year end estimates. This increase is caused by full year funding of the Senior Center contract and meal program. Court Restricted Funds The Court Restricted Funds FY 2016-17 Budget decreased 40.4% from the FY 2015-16 year end estimates with less court technology fund revenue collection planned in FY 2016-17. 6 of 312 EXECUTIVE SUMMARY Special Events Fund Revenue: The revenue for FY 2016-17 is expected to increase 24.4% from FY 2015-16 year end estimates due to an increase in interfund transfers to match expenditures. Expenses: The Special Events Fund FY 2016-17 Budget increased 11.9% from the FY 2015-16 year end estimates. This increase is due to an increase in the Hal Baldwin scholarship event and for potential police events. Interest & Sinking Fund Revenues: Revenues for FY 2016-17 are expected to decrease 36.2% from the FY 2015- 16 year end estimates. The decrease is due to a debt refunding in FY 2015-16 that created a one-time increase in revenue. Expenses: The Interest & Sinking Fund FY 2016-17 Budget decreased 34.7% from the FY 2015-16 year end estimates. The decrease is due to a debt refunding in FY 2015-16 that created a one-time increase in expenses. Water & Sewer Fund Revenue: Revenues for FY 2016-17 are expected to increase 11.9% from the FY 2015- 16 year end estimates. Water & Sewer fee increases combined with a transfer from reserves for upcoming projects. These projects include water tower painting, reducing water infiltration in the Northcliffe sewer lines, and moving properties from one treatment facility to another. Expenses: The Water & Sewer FY 2016-17 Budget increased 9.3% from the FY 2015- 16 year end estimates. This increase is due to higher contributions to Schertz-Seguin Local Government Corporation with the San Antonio Water System no longer purchasing excess water. Also increasing is the Project Budget to paint the water towers, reduce water infiltration in the Northcliffe sewer lines, and moving properties from one treatment facility to another to address capacity issues. Business Office The Business Office FY 2016-17 Budget decreased 1.4% from the FY 2015-16 year end estimates. Personnel Services increased 6.5% with the expectation of less turnover in FY 2016-17 but reductions in Capital Outlay offset this increase. Administration The Water & Sewer Administration FY 2016-17 Budget increased 8.1% from the FY 2015- 16 year end estimates. This increase is due to higher sewer treatment expense with higher fees and new customers, higher garbage services costs with new customers, and an increase in the Schertz-Seguin Local Government contribution, or debt payment, due to the San Antonio Water System no longer buying excess water. All increases are offset by their corresponding revenue changes. 7 of 312 EXECUTIVE SUMMARY Capital Recovery Fund - Water Revenues: Revenue for FY 2016-17 is expected to decrease -70.1% from FY 2015-16 year end estimates. Revenues were higher in FY 2015-16 with transferring in funds from reserves to fund the southeast water tank project. No new projects are anticipated to be funded for FY 2016-17 and no transfer from reserves was requited. Expenses: The Capital Recover Water Fund FY 2016-17 Budget decreased 95.4% from the FY 2015-16 since there are no new capital projects anticipated to be funded in FY 2016-17. Projects ongoing in FY 2016-17  2016 Water/Wastewater Capital Recovery Study  Southern Schertz 1 million gallon elevated tank Capital Recovery Fund - Sewer Revenues: Revenue for FY 2016-17 is expected to increase 1.3% from FY 2015-16 year end estimates with continued residential and commercial development. Expenses: The Capital Recover Sewer Fund FY 2016-17 Budget increase $92,188 from the FY 2015-16 to update the capital recovery plan. Projects ongoing in FY 2016-17  Water/Wastewater Capital Recovery Study  Woman Hollering Sewer Line Drainage Fund Revenue: Revenue for FY 2016-17 is expected to decrease 4.4% from the FY 2015-16 year end estimates. In FY 2015-16 the City expected to receive additional project funding which was a one-time event tied to that project. Expenses: The Drainage FY 2016-17 Budget increased 13.9% from the FY 2015-16 year end estimates. This increase is related to a the project accounts to match the schedule of projects coming in FY 2016-17, including removing silt and armoring channel walls. Capital Outlay also decreased due to no purchases being planned for FY 2016-17. EMS Fund Revenue: Revenues for FY 2016-17 are expected to increase 17.5% from the FY 2016 year end estimates. This increase is due to an expected increase in transports and higher interjurisdictional fees to surrounding public entities to provide EMS services for their area. The Seguin/Guadalupe County Support increase is also due to an accounting change and there will be an offsetting expense. This interjurisdictional revenue is currently being collected and treated as a liability and paid out to other EMS providers we have contracted with to cover that service area. Due to the contract wording staff feels it 8 of 312 EXECUTIVE SUMMARY is appropriate to recognize the full amount received as a revenue and payout the amounts to the other EMS providers as an expense. Expenses: The EMS FY 2016-17 Budget increased 22.8% from the FY 2016-17 year end estimates. Personnel Services increased 17.9% as part of the second year compensation adjustments recommended in the 2015 Classification & Compensation Study. While an additional 2 Paramedics are to be hired, direct savings in overtime will offset those expenses. Other operational expenses increased 31.3% due to moving contract payments to other EMS providers to cover areas in Guadalupe County from a liability and to an expense for FY 2016-17. This will be offset by recognizing the additional Guadalupe County payments received to cover their area as revenue. Schertz Economic Development Corporation (SEDC) Revenues: Revenue for FY 2016-17 is expected to increase 4.0% from the FY 2015-16 year end estimates with increased sales tax revenue generated from new residents and businesses. Expenses: The SEDC FY 2016-17 Budget decreased 22.4% from the FY 2015-16 year end estimates with the completion of the David Lacks Blvd extension and the demolition of 1300 Schertz Parkway and paying off the SEDC’s portion of the 2007 Certificate of Obligation debt in FY 2015-16. Personnel services are expected to increase with the reclassification of the Specialist and Analyst positions to a Business Retention and Marketing & Recruitment Manager positions but will be offset by the budget reductions mentioned here. Public, Educational, and Governmental Access (PEG) Fund Revenue: Revenues for FY 2016-17 are expected to increase 2.6% from the FY 2015- 16 year end estimates with the continued growth of our residential community. Expenses: The PEG Fund FY 2016-17 Budget increased 136.8% from the FY 2015-16 year end estimates with the continued implementation of the communication master plan. Hotel Motel Tax Fund Revenue: Revenue for FY 2016-17 is expected to increase 1.7% from the FY 2015-16 year end estimates. Expenses: The Hotel Motel Tax Fund FY 2016-17 Budget increased 5.2% from FY 2015- 16 year end estimates. This will set the budget at levels approved for the FY 2015-16 Budget. 9 of 312 EXECUTIVE SUMMARY Park Fund Revenue: Revenue for FY 2016-17 is expected to increase 26.7% from the FY 2015-16 year end estimates due to continued residential and commercial development and a transfer from reserves to fund the playscape restroom project. Expenses: The Park Fund FY 2016-17 Budget increased 560.6% from the FY 2015-16 year end estimates to fund the construction of a public restroom at the new playscape. Tree Mitigation Revenue: Revenue for FY 2016-17 is expected to increase 207.7% from the FY 2015- 16 year end estimate. Revenue from Tree Mitigation fees will increase due to continued residential and commercial development. Transfer from reserves will also increase to match expenditures for FY 2016-17. Expenses: The Tree Mitigation FY 2016-17 Budget will increase 89.3% from the FY 2015-16 year end estimates. Projects to be funded for FY 2016-17 include additional trees for the E. Live Oak Road, Schertz Ball Complex, and the Natatorium. Also included is a project to trim trees located throughout the municipal complexes. Library Fund Revenues: Revenue for FY 2016-17 is expected to decrease 29.4% from the FY 2015- 16 year end estimates. FY 2015-16 had a one-time transfer from reserves to pay for additional library projects that was not repeated in FY 2016-17 which caused the decrease. Expenses: The Library Fund’s FY 2016-17 Budget decreased 29.7% from the FY 2015- 16 year end estimates due to a one time project budgeted for FY 2015-16 that was not repeated. Historical Committee Revenues: Revenue for FY 2016-17 is expected to increase 11.8%, or $1,240, from the FY 2015-16 year end estimates to meet budgeted expenditures. Expenses: The Historical Committee’s FY 2016-17 Budget increased 11.8% from the FY 2015-16 year end estimates to provide additional training opportunities for the committee members and to meet inflation on the storage space rental agreement. 10 of 312 11 of 31 2 12 of 31 2 13 of 312 14 of 312 15 of 312 16 of 312 DEPARTMENT: 150 CITY COUNCIL FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Schertz City Council is made up of six elected officials, currently but will increase with the election in November of 2016, by adding Places 6 & 7. City residents currently elect a Mayor and five Council members at-large. A Mayor Pro-Tempore is appointed with a majority vote of the Council. Term dates for the Mayor Pro-Tempore position begin in February and August of each year (the election dates offset by three (3) months). Terms will sequentially rotate according to Councilmember place. The term date begins in February of each year. The Mayor and five City Council members are paid a modest stipend. The Schertz City Council is the City's legislative body. It sets policies, approves budgets, determines tax rates and passes ordinances and resolutions to govern the City. Council also appoints citizen volunteers to approximately 9 City advisory boards, committees, and commissions; and appoints and supervises the performances of the City Manager, City Secretary, City Attorney, and Municipal Court Judges. ORGANIZATIONAL CHART Citizens City Council 17 of 312 CITY COUNCIL PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Number of ordinances passed 40 45 45 Number of resolutions passed 108 100 100 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Meeting Attendance rate 93 93 93 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Number of Council Meetings 47 51 52 Request for Information 2014-15 Actual 2015-16 Estimate 2016-17 Budget Number of Items 19 14 16 Agenda Items Requested 2014-15 Actual 2015-16 Estimate 2016-17 Budget Number of Items 55 60 65 Council Initiatives 2014-15 Actual 2015-16 Estimate 2016-17 Budget Council on the Go Meetings 0 3 3 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $23,650 $24,024 $32,132 Supplies 643 900 1,300 City Support Services 37,923 67,210 53,500 Operations Support 227 500 500 Staff Support 12,270 21,700 28,910 Total $74,712 $114,334 $116,982 18 of 312 CITY COUNCIL PROGRAM JUSTIFICATION AND ANALYSIS City Council’s FY 2016-17 Budget increased 2.3% from FY 2015-16 year end estimates with the addition of 2 council seats. 19 of 312 20 of 312 DEPARTMENT: 151 CITY MANAGER FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The City Manager and his department advise the Council on policy and operational planning issues. This department assures that policies adopted by the Council are carried out efficiently, fairly, and effectively. It oversees and manages the daily affairs of the City, assesses the long-term capital and service delivery needs of the City, and prepares and administers the annual operating and capital budget. The City Manager serves as a focal point for the management of City staff. GOALS AND OBJECTIVES  Develop strategic plans and systems to meet the many diverse needs of the community.  Respond effectively and timely to City Council requests.  Develop effective programs to enhance business development and growth.  Develop management systems for efficient and effective use of resources  Recruit, retain and develop talented staff.  Evaluate, integrate, and utilize prudent technology to efficiently deliver municipal services to the community. ORGANIZATIONAL CHART Mayor & City Council City Manager 21 of 312 CITY MANAGER CITY MANAGER 2014-15 2015-16 2016-17 City Manager 1 1 1 Deputy City Manager 1 0 0 Executive Director 1 3 2 Chief of Staff 1 0 0 Assistant to the City Manager 0 0 1 Executive Assistant 2 2 1 TOTAL POSITIONS 6 6 5 ECONOMIC DEVELOPMENT 2014-15 2015-16 2016-17 Executive Director 1 1 1 Economic Development Analyst 1 1 0 Economic Development Specialist 1 1 0 Business Retention Manager 0 0 1 Marketing and Recruitment Manager 0 0 1 Executive Assistant 1 1 1 TOTAL POSITIONS 4 4 4 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $845,917 $762,630 $1,076,365 Supplies 2,916 3,018 3,000 City Support Services 2,535 1,770 7,535 Staff Support 27,417 33,525 35,495 Operating Equipment 725 0 0 Total $879,510 $800,943 $1,122,395 PROGRAM JUSTIFICATION AND ANALYSIS The City Manager’s FY 2016-17 Budget increased 40.1% from FY 2015-16 year end estimates with the addition of the Economic Development staff assignment. These additions are offset by equal revenue from the Economic Development Corporation (EDC) to provide for these employees. Without the additional EDC the Personnel Services budget decreased 5.4% from year end estimates. 22 of 312 23 of 312 24 of 312 DEPARTMENT: 152 MUNICIPAL COURT FUND: 101 GENERAL FUND DEPARTMENTAL DESCRIPTION Municipal Court represents the judicial branch of the City’s government; the Mayor and City Council serve as the executive and legislative branches. Municipal Court has jurisdiction over all Class C misdemeanors and City ordinances. The staff of Municipal Court has various functions and responsibilities. The judge presides over all trials (jury and non-jury) and other court proceedings such as arraignments and show cause hearings. The judge also has magistrate duties (signing arrest warrants and juvenile warnings as well as visiting arrested individuals at the jail). The judge issues processes such as subpoenas, summons, and warrants and completes other administrative duties for the court functions and staff. The court clerks are the administrative arm of the Municipal Court. The clerks are responsible for seeing that all of the court’s papers are accurate, orderly, and complete. The clerk’s primary responsibilities include processing citations, summons, complaints, warrants, past due letters, and show cause hearing letters. The clerks maintain the court’s docket and coordinate case scheduling. The clerks directly interact with the public, providing all services needed including explaining to defendants the court procedures and their options. Clerks also receive payments, summon potential jurors, and ensure juror payment. Assist the judge with open records requirements, report convictions, Drivers Safety Course and alcohol violations to the Texas Department of Public Safety, assist the Marshal Officer’s with warrants, and complete all required accounting reports. The prosecutor’s duties include preparing and presenting the State’s case at all municipal court trials, preparing and drafting complaints, arranging for the appearance of State’s witnesses and requesting dismissal of cases under the appropriate circumstances. GOALS AND OBJECTIVES  Promote respect for the administration of justice through improvements in the Court's customer service and the physical attributes of the Municipal Court building. 25 of 312 MUNICIPAL COURT  Implement the use of new technology and other innovative practices to maintain efficient and security.  Promote traffic safety by focusing attention on fair and impartial punishment for those individuals charged in this court.  Seek input from personnel to maintain a positive work environment.  Renovate front counter to include and efficient work station for clerks and defendants.  Establish an education program for young adults to understand the effects of how making the wrong choice or decision can affect their lives. ORGANIZATIONAL CHART MUNICIPAL COURT 2014-15 2015-16 2016-17 Court Administrator 1 1 1 Senior Deputy Court Clerk 1 1 1 Deputy Court Clerk 4 4 4 TOTAL POSITIONS 6 6 6 City Manager Executive Director Development Finance Billing Office Municipal Court 26 of 312 MUNICIPAL COURT PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Traffic Citations Filed 10,066 8,043 6,020 State Law Citations Filed 2,751 2,127 1,503 Municipal Ordinances Filed 211 345 211 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Cases Disposed 13,727 11,115 10,346 Charges Processed per Clerk 3,431 2,778 2,586 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Cases Disposed per Clerk 24% 24% 24% 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel Supplies $269,664 $278,761 $287,455 City Support Services 1,122 2,700 2,000 Operations Support 2,529 2,500 3,250 Staff Support 3,783 7,216 7,310 Court Support 210 500 700 Professional Services 45,282 61,150 67,200 Maintenance Services 1,900 2,000 2,000 Operating Equipment 281 7,800 0 Total $324,771 $362,627 $370,915 PROGRAM JUSTIFICATION AND ANALYSIS The Municipal Court’s FY 2016-17 Budget increased 2.3% from FY 2015-16 year end estimates. There will be no change in operations. 27 of 312 28 of 312 29 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 30 of 312 DEPARTMENT: PUBLIC AFFAIRS DIVISION: 153 CUSTOMER RELATIONS/311 Fund: 101 General Fund DEPARTMENT DESCRIPTION Under the umbrella of Public Affairs, 311 Customer Care connects callers with specially trained customer service representatives ready to assist with City service requests -- potholes, stray animals, street lights out, trash collection, special events and all other City requests. This division is under the supervision of the Public Affairs Office Manager. GOALS AND OBJECTIVES  To provide excellent customer service to all callers  To provide consistent and accurate information to all callers  To reduce or eliminate abandoned calls  To reduce or eliminate misrouted calls  To improve call tracking capabilities to better analyze callers need for service 31 of 312 CUSTOMER RELATIONS/311 ORGANIZATIONAL CHART CUSTOMER RELATIONS/311 2014-15 2015-16 2016-17 Customer Relations/311 Rep 2 2 2 Customer Relations/311 Rep (PT) 1 1 1 TOTAL POSITIONS 3 3 3 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Work Orders (initiated for other depts.) 476 377 500 Calls Received 49,772 53,316 56,000 Calls Not Answered 3,339 2,706 1,000 Average Calls Per Day Received 200 213 215 2013-14 2014-15 2015-16 Budget Actual Estimate Budget Personnel $106,612 $109,030 $113,744 Supplies 200 200 150 Staff Support 485 675 475 Total $107,296 $109,905 $114,369 City Manager Assistant to the City Manager Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 32 of 312 CUSTOMER RELATIONS/311 PROGRAM JUSTIFICATION AND ANALYSIS The 311 Customer Service FY 2016-17 Budget increased 4.1% from FY 2015-16 year end estimates. There will be no change in operations. 33 of 312 34 of 312 DEPARTMENT: PLANNING & COMMUNITY DEVELOPMENT DIVISION: 154 PLANNING & ZONING FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The purpose of the Planning & Zoning Division is to ensure planned and purposeful development within the City limits and the Extraterritorial Jurisdiction. The Division provides guidance to help citizens, businesses and developers achieve successful development. Division responsibilities include review and processing of annexations, zone changes, specific use permits, development plans and plats for consistency with the Comprehensive Land Plan and development regulations. Staff works with other governmental agencies to coordinate development projects and promote regional planning. The Division provides staff support and recommendations to the City Council, Planning and Zoning Commission, Board of Adjustment, and the Capital Improvements Advisory Committee. GOALS AND OBJECTIVES  Review and update the Comprehensive Land Plan for the City that promotes all aspects of our vision to ensure that Schertz is the best place to live.  Continue to implement the Joint Land Use Study Strategies to ensure the compatibility of land uses and development surrounding Randolph AFB.  Complete the Master Thoroughfare Plan Update, including adopting Roadway Impact Fees.  Continue to implement the Schertz Sector Plan to support the future vision of the community through Unified Development Code amendments, zoning and long range plan development.  Update Planning website and development manual to provide improved customer service by updating department forms and providing department FAQ’s.  Continue to review and revise the Unified Development Code to further the City’s Policy Values and support the City’s Strategic Plan.  Promote staff development including continued education and cross training to provide outstanding customer service. 35 of 312 PLANNING & ZONING ACCOMPLISHMENTS  Received the 2015 Certificate of Achievement for Planning Excellence by the American Planning Association – Texas Chapter which recognizes a commitment to professional planning by City Administration, Elected and Appointed Officials and exemplary professional standards demonstrated by the Planning Staff for the second year in a row.  Started to implement the Joint Land Use Study (JLUS) by creating a process to transmit new planning applications to Joint Base San Antonio (JBSA) for their review and comment.  Established a stronger partnership with Randolph AFB to help guide growth and development in support of Randolph AFB’s mission.  Completed revisions to the Unified Development Code related to Exterior Construction and Design Standards.  Annexed approximately 65 acres in preparation for development of a new wastewater treatment facility.  Implementation of the Schertz Sector Plan – Historic Downtown by adopting the Main Street Mixed Use Zoning District and the rezoning of multiple properties on Main Street to this district.  Attended various continuing education classes including Texas APA State Conference and advanced training in annexations.  Codified the Unified Development Code in MuniCode.  Lead and participate in the Development Process Review Team to improve customer service and operations by creating and revising current development processes, practices and applications.  Maintained partnerships with developers and land owners to create and update Planned Development Districts that contain a mix of residential and commercial land uses.  Updated the department applications and checklists for Preliminary Plat, Final Plat, and Site Plans to improve ease of application submittal. 36 of 312 PLANNING & ZONING ORGANIZATIONAL CHART PLANNING AND ZONING 2014-15 2015-16 2016-17 Senior Planner 1 1 1 Planner I 1 2 2 TOTAL POSITIONS 2 3 3 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Plats 36 36 36 Site Plans and Master Plan 19 25 25 Variances 12 6 6 Zone Changes and Specific Use Permits 7 8 8 UDC/ Comp. Plan Revisions 2 3 3 Annexation 1 2 1 All Plats $59,500 $57,000 $57,000 Site Plan, Master Plan 23,500 37,500 37,500 Variance 6,500 3,000 3,000 Zone Change, Specific Use Permit 6,150 12,600 12,600 Other (Zoning Letters and Additional Admin fees) 1,800 1,500 1,500 Total Revenue $97,450 $111,600 $111,600 City Manager Executive Director Development Planning and Community Development Planning & Zoning Inspections 37 of 312 PLANNING & ZONING 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $133,552 $146,872 $190,445 Supplies 3,721 2,772 3,130 City Support Service 0 295 0 Operations Support 99 750 150 Staff Support 14,881 21,059 24,299 Professional Services 77 300 100 Operating Equipment 486 0 0 Total $152,815 $172,048 $218,124 PROGRAM JUSTIFICATION AND ANALYSIS Planning & Zoning’s FY 2016-17 Budget increased 26.8% from FY 2015-16 year end estimates. This is due to full year funding of a Planner I position that was hired midyear. 38 of 312 39 of 312 40 of 312 DEPARTMENT: 155 LEGAL SERVICES FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The City Attorney is the legal advisor to City Council and City Council’s appointees, boards, commissions, committees, and staff. In addition, the City Attorney represents the City in all court cases where the City has an interest. Responsibilities of the City Attorney include providing legal advice to City Council, appointees, managers, boards, commissions, and committees in all legal matters; providing litigation and legal transaction services for the City and its enterprises; representing the City and its enterprises in employment matters; and reviewing, updating and maintaining the City Code. GOALS AND OBJECTIVES  To provide expert legal counsel on proposed ordinances.  To attend all city council meetings, planning and zoning, and other meetings as needed and provide timely legal advice on proposed ordinances and related items.  To represent the City in litigation.  Prepare legal documents for City contracts and agreements.  To provide counsel on strategic issues that will be of the most benefit the City. 41 of 312 LEGAL SERVICES ORGANIZATIONAL CHART 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Operations Support $7,482 $10,000 $10,000 Professional Services 183,078 180,000 230,000 Total $190,560 $190,000 $240,000 PROGRAM JUSTIFICATION AND ANALYSIS The Legal Services’ FY 2016-17 Budget increased 26.3% from FY 2015-16 year end estimates with the expectations of additional legal matters. Mayor & City Council Legal Services 42 of 312 43 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 44 of 312 DEPARTMENT: 164 CITY SECRETARY FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The position of City Secretary is a statutory position required by State law and the City Charter. The City Secretary’s Office functions as a primary contact for citizens seeking information regarding the community, supports the City Council in the fulfillment of their duties and responsibilities as elected officials and provides daily assistance to all city administrative departments. The City Secretary serves as a member of the City Management Team and oversees the many functions of the City Secretary’s Office, including election administration, record management and preservation and Council Services. The City Secretary’s Department supports, facilitates and strengthens the City of Schertz governmental process by recording all laws, resolutions, and ordinances approved by the City Council, preparing City Council agendas and giving notice of such meetings, countersigning or notarizing, as applicable, all contracts, commissions, and licenses, providing public information according to state guidelines, delivering continuity to the City of Schertz government by recording its legislative actions, both contemporary and archival, and serving as historian for the City, safeguarding and enriching the municipal election and records management processes, and assisting the City Council in fulfilling their goals. GOALS AND OBJECTIVES The goals and objectives of the City Secretary’s Department are to provide the following services for the City of Schertz:  Public Information requests.  Agendas and minutes for public meetings.  Ordinances and resolutions.  Election administration.  Publication of legal notices.  Alcohol permits for businesses.  Process Liens (filed and released)  Provides for the identification, maintenance, retention, security, electronic storage, disposition, and preservation of City records.  Administer oaths.  Attest contracts, assessment of certificates, and other legal instruments when executed by officers of the City of Schertz. 45 of 312 CITY SECRETARY  Public Education (Student Mayor/Council Program, Volunteer Fair)  Proclamations from the Mayor’s Office.  Perform such other duties as may be required of the City Secretary by the City Charter, the City Council, City Management, and state law. ORGANIZATIONAL CHART CITY SECRETARY 2014-15 2015-16 2016-17 City Secretary 1 1 1 Deputy City Secretary 1 1 1 TOTAL POSITIONS 2 2 2 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload Actual Estimated Budget Ordinances Passed and Processed 40 45 47 Resolutions Passed and Processed 108 115 120 Council Meetings Attended 47 51 52 Open Records 345 315 315 2014-15 2015-16 2016-17 Efficiency Actual Estimated Budget Ordinances & Resolutions Executed within 72 hours of Council Meeting 98% 98% 98% Documents completed, signed, scanned within 48 hours of council approval 95% 96% 96% Council meeting minutes transcribed within 48 hours following Council meeting 98% 98% 98% Agendas available to citizens within legally required timeframe - Posted on website 100% 100% 100% Alcohol permits processed within the month of expiration 58% 60% 70% Mayor & City Council City Secretary 46 of 312 CITY SECRETARY 2014-15 2015-16 2016-17 Education Initiatives Actual Estimated Budget Volunteer Fair 1 1 1 Student Mayor/Councilmember for the Day Program 0 3 4 2014-15 2015-16 2016-17 Budget Actual Estimated Budget Personnel $167,540 $169,970 $175,687 Supplies 1,213 1,300 1,350 City Support Services 2,753 10,500 12,500 Operations Support 0 450 0 Staff Support 4,054 6,050 6,225 Total $175,560 $188,270 $195,762 PROGRAM JUSTIFICATION AND ANALYSIS The City Secretary FY 2016-17 Budget increased 4.0% from FY 2015-16 year end estimates. There will be no change in operations. 47 of 312 48 of 312 DEPARTMENT: 167 NON-DEPARTMENTAL FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION This department accounts for expenses and payments that are not specific to an individual function/department. Items in this department include audit cost, city insurance, appraisal district contracts, and emergency medical services. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget City Support Services $339,565 $371,094 $718,122 Operations Support 143,334 131,500 141,500 Staff Support 80 10,150 200 City Assistance 1,181,627 1,676,270 1,732,157 Professional Services 107,391 79,410 71,135 Fund Charges/Transfers 549,181 65,200 61,700 Operating Equipment 27,472 1,874 0 Total $2,348,650 $2,335,498 $2,724,814 PROGRAM JUSTIFICATION AND ANALYSIS The Non-Departmental FY 2016-17 Budget increased 16.7% from FY 2015-16 year end estimates. This includes additional payments into the Sedona TIRZ Fund, setting the contingency fund at $200,000, and implementing a personnel contingency line at $159,000. This new personnel contingency is offset by reducing the General Fund personnel lines by $318,000, divided up into each department, and will be used to reimburse the departments without turnover. 49 of 312 50 of 31 2 51 of 31 2 THIS PAGE INTENTIONALLY LEFT BLANK 52 of 31252 of 312 DEPARTMENT: 170 PUBLIC AFFAIRS FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Public Affairs Department serves an internal audience of 350 employees, elected and appointed officials, as well as an estimated city population of 37,938. Public Affairs is responsible for establishing and maintaining internal and external communications that enhance the understanding, perception, and image of the City of Schertz. Public Affairs promotes, organizes and supports informational, educational, and special event activities that benefit the community and/or City employees through advertising, production of city videos, radio spots, print ads, press releases, email blasts, website and electronic sign ad creation and posting, and award submissions. Public Affairs creates photographic/video/audio recording of City events and activities, designs City marketing materials, documents, hiring packets, graphics, logos, plaques, trophies, proclamations, etc. Operations of the Civic Center, City events, 311 Customer Care, Records Management, and the production of Schertz Magazine are maintained under the umbrella of Public Affairs. GOALS AND OBJECTIVES  To be the primary source of City information for all current and potential residents and businesses.  To promote City activities/festivals throughout the region.  To disseminate accurate and timely information to residents and the media during emergency and non-emergency situations.  To provide excellent customer service to all callers while providing accurate information.  To efficiently and effectively manage City records.  To provide superior rental facilities, exceptional value and excellent customer service for our customers. 53 of 312 PUBLIC AFFAIRS ORGANIZATIONAL CHART PUBLIC AFFAIRS 2014-15 2015-16 2016-17 Public Affairs Director 1 1 1 Office Manager 1 1 1 Events Specialist 1 1 1 Events Manager 1 1 1 TOTAL POSITIONS 4 4 4 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Measures Actual Estimate Budget Press Release N/A 36 35 City Sponsored Events(Internal/External) 4/9 6/13 12/11 Marketing Materials Produced 6 81 100 Website Postings(internal/external) 81/60 75/80 80/75 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Average cost per Advertising Run outside of the magazine 900.00 600.00 600.00 Average Amount of Dollars Raised for Events, per FTE 2,994.00 2,511.00 2,695.00 City Manager Assistant to the City Manager Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 54 of 312 PUBLIC AFFAIRS 2014-15 2015-16 2016-17 Effectiveness Estimate Budget Budget Non-Magazine Advertisements 15 8 8 2014-15 2015-16 2016-17 Budget Estimate Budget Budget Personnel $246,577 $271,348 $271,039 Supplies 3,167 2,850 2,300 Operations Support 13,540 23,640 22,450 Staff Support 3,669 4,080 3,000 Professional Services 589 0 25,000 Operating Equipment 2,512 3,300 1,000 Total $270,054 $305,218 $324,789 PROGRAM JUSTIFICATION AND ANALYSIS The Public Affairs’ FY 2016-17 Budget increased 6.4% from FY 2015-16 year end estimates to implement a citywide citizen survey. 55 of 312 56 of 312 DEPARTMENT: PUBLIC AFFAIRS DEPARTMENT DIVISION: 171 RECORDS MANAGEMENT FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Under the umbrella of Public Affairs, the Records Management Division performs the following functions: provides stored records upon request to departments, maintains inventories of records stored offsite and onsite, and acts as administrative backup for the Public Affairs office. GOALS AND OBJECTIVES  To manage the City’s permanent documents.  To destroy records that meet retention policies  To increase department usage of Laserfiche 57 of 312 RECORDS MANAGEMENT ORGANIZATION CHART RECORDS MANAGEMENT 2014-15 2015-16 2016-17 Records Management Coordinator I 1 1 1 TOTAL POSITIONS 1 1 1 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Number of Documents scanned 2,927 2,000 1,000 Number of boxes added to inventory 130 100 175 Number of documents destroyed (pounds) 12,600 13,800 15,000 City Manager Assistant to the City Manager Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 58 of 312 RECORDS MANAGEMENT 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $50,551 $52,035 $52,832 Supplies 263 400 250 Staff Support 1,188 1,100 350 Professional Services 9,469 10,000 12,000 Operating Equipment 0 0 250 Total $61,470 $63,535 $65,682 PROGRAM JUSTIFICATION AND ANALYSIS The Records Management FY 2016-17 Budget increased 3.4% from FY 2015-16 year end estimates. There will be no change in operations. 59 of 312 60 of 312 DEPARTMENT: PUBLIC AFFAIRS DIVISION: 172 SCHERTZ MAGAZINE FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Under the umbrella of Public Affairs, Schertz Magazine is one of the leading publications in the Tri County area with a circulation of 15,000 copies; including 12,000+ direct mailed and 500+ subscriptions. Schertz Magazine distributes magazines to over 1,000 businesses with hundreds of copies made available at local and regional banks, hospitals and clinics, schools, pharmacies, and restaurants. Schertz Magazine staff are responsible for: writing of articles, photography, graphic design and layout, sales, advertising design, marketing, copy editing, billing, and collections; and, distribution of copies to staff and select pick-up locations across the City. This publication serves as the primary dissemination source for government information in a growing city of 37,000 residents. The magazine is also used to promote City events and activities, including: Festival of Angels, 4th of July Jubilee, Wilenchik Walk, SchertzFest, Jazz N Blues in the Park, Movies in the Park and other City programs. Schertz Magazine involves governmental and non-governmental entities and individuals in the collection, packaging, and distribution of information that is important to the whole community. GOALS AND OBJECTIVES  Inform our audience about City initiatives throughout the community.  Promote City activities, educate the public, and enhance a positive City image. 61 of 312 SCHERTZ MAGAZINE ORGANIZATIONAL CHART Schertz Magazine 2014-15 2015-16 2016-17 Publications Editor 1 1 1 Marketing and Communication Specialist 0 1 1 Account Manager 1 0 0 TOTAL POSITIONS 2 2 2 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Measures Actual Estimate Budget Number of customers served (advertisers) 91 70 80 Number of Magazines Printed 180,000 180,000 180,000 2014-15 2015-16 2016-17 Efficiency Measures Actual Estimate Budget Total Schertz Magazine Articles/Ads/ Photographs Produced 598 640 610 Percentage of Magazine Contracted 53% 50% 50% City Manager Assistant to the City Manager Public Affairs Customer Relations/311 Records Management Schertz Magazine Event Facilities 62 of 312 SCHERTZ MAGAZINE 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Schertz Magazine Ad revenue 274,000 190,000 200,000 City Sponsored/Non-Revenue 38,600 35,000 37,000 2013-14 2014-15 2015-16 Budget Actual Estimate Budget Personnel Services $133,346 $116,528 $133,608 Supplies 124 200 200 Operations Support 0 0 1,000 Staff Support 2,272 1,920 1,860 Professional Services 230,460 239,000 246,000 Fund Charges/Transfers 13,728 10,000 10,000 Total $379,929 $367,648 $392,668 PROGRAM JUSTIFICATION AND ANALYSIS The Schertz Magazine FY 2016-17 Budget increased 6.8% from the FY 2015-16 year end estimates due to filling the vacant position in the division. 63 of 312 64 of 312 65 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 66 of 312 DEPARTMENT: 173 ENGINEERING FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Engineering Department serves as technical advisor to the City Manager, City Council, Executive Staff, and other City departments. Engineering collaborates with Public Works, Development Services, Economic Development, other departments, citizens, developers, and other governmental agencies in order to effectively plan and implement infrastructure improvement and development for the organized growth of the City. Engineering is responsible for the development and implementation of the Capital Improvement Program. That responsibility includes the development and maintenance of infrastructure master plans; the prioritization of projects; the identification and procurement of project funding; and the management of the design and construction of necessary infrastructure. The Engineering Department reviews applications for public and private land development for conformance with adopted engineering standards, policies, codes, and infrastructure master plans. Engineering Inspectors ensure that the construction of public infrastructure – both privately and publicly constructed – follows appropriate standards and specifications. Ensuring compliance promotes a safe community in which the essential services of the provision of water, wastewater, transportation, and drainage are available and arranged for fiscal sustainability. The Engineering Department maintains standard construction details, technical specifications, and design guidelines. The Transportation Safety Advisory Commission (TSAC) is staffed by the Engineering Department. The TSAC is a Commission that hears citizen input, considers transportation issues, and makes recommendations to City Council regarding traffic and transportation related matters throughout the City. 67 of 312 ENGINEERING ORGANIZATIONAL CHART ENGINEERING 2014-15 2015-16 2016-17 City Engineer 1 1 1 Engineer 1 1 1 Graduate Engineer I 1 1 1 Stormwater Manager 0 1 1 Project Manager 0 1 1 Engineering Inspector 0 2 2 TOTAL POSITIONS 3 6 6 ACCOMPLISHMENTS AND GOALS FY 2015-2016 Accomplishments  Along with other Departments, successfully managed the following Capital Improvement Projects (in various stages of completion): o Borgfeld Drainage Remediation (Drainage Fund) o Town Creek Wastewater Phase 3 o Woodland Oaks Retaining Wall o David Lack Boulevard Extension (Economic Development) o Corbett Elevated Storage Tank o Northcliffe Waterline Replacement Phase 3 o Woman Hollering Creek Wastewater Trunk Main  Supported the Parks and Recreation Department by preparing design plans for the City Dog Park Parking.  Worked on update of City’s Master Thoroughfare Plan and establishment of Roadway Impact Fee Program City Manager Executive Director Development Engineering 68 of 312 ENGINEERING  Completed Pavement Condition Analysis Project generating Pavement Condition Index values used in roadway repair and improvement prioritization.  Supported TxDOT projects in Schertz o Sidewalks on FM 3009 o Expansion and improvements on FM 1103 o Planning for improvements on FM 1518  Completed engineering review, development support, and construction inspection of numerous residential and commercial subdivisions and site development projects FY 2016-2017 Goals  Continue improvement and update of standard construction details, technical specifications, and design guidelines.  Maintain comprehensive 10-year Capital Improvement Program including water, wastewater, drainage, roadway, and facilities projects.  Work with Geographic Information Systems and Information Technology Departments to develop and maintain web-based capital improvement project information update report.  Finalize and promote adoption of updated Thoroughfare Plan and Roadway Impact Fee Ordinance.  Provide efficient, clear review of construction plans and other development submittals.  Continue promotion of efficacy of TSAC activities and actions. PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Measures Actual Estimate Budget Capital Improvement Projects (number active) 14 14 14 Capital Improvement Project Construction Expenditures $1.6 mil $1.0 mil $4.0 mil Grading and Clearing Permits Issued 26 32 30 Grading and Clearing Permits Active (Average Monthly Concurrent Maximum) 32 32 30 Grading and Clearing Permits Active (Concurrent Maximum) 40 38 38 Grading and Clearing Permits Issued – acreage 381 325 250 69 of 312 ENGINEERING Grading and Clearing Permits Active (Average Monthly Concurrent Maximum) 32 32 30 Grading and Clearing Permits Active (Concurrent Maximum) 40 38 38 Grading and Clearing Permits Issued – acreage 381 325 250 Number of Non-Construction Plan Reviews (includes master plans, plats, site plans, etc.) 73 87 80 Residential Subdivision Construction – number of projects (completed projects) 4 6 11 Residential Subdivision Construction – dollar value of public improvements (completed projects) $4.8 mil $6.2 mil $10.5 mil Commercial Subdivision Construction – number of projects (completed projects) 3 7 15 Commercial Subdivision Construction – dollar value of public improvements (completed projects) $0.5 mil $1.3 mil $0.5 mil 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $186,442 $192,827 $500,111 Supplies 703 1,246 1,620 City Support Services 263 590 295 Utility Services 380 600 3,500 Operations Support 0 0 2,550 Staff Support 1,755 6,565 9,475 Professional Services 30,829 35,800 35,800 Operating Equipment 161 400 400 Total $220,533 $238,028 $553,751 PROGRAM JUSTIFICATION AND ANALYSIS Engineering’s FY 2016-17 Budget increased 132.6% from the FY 2015-16 year end estimates with the transfer of 2 Public Works Inspectors, the Public Works Project Manager, and the Stormwater Manager positions into this department. The Stormwater Manager will be retitled as a Graduate Engineer. These additional personnel expenses will be offset by increased interfund transfers into the General Fund to provide more revenue. 70 of 312 71 of 312 72 of 312 DEPARTMENT: 174 GEOGRAPHIC INFORMATION SYSTEMS (GIS) FUND: 101 GENERAL FUND DEPARTMENTAL DESCRIPTION The City of Schertz uses a Geographic Information System (GIS) to create maps, analyze information, and visually examine the geographic features of our region. Nearly every function of City government has a geographic dimension and the successful execution of GIS Services can substantially increase efficiency, collaboration and empowerment in the decision-making process. GOALS AND OBJECTIVES  Promote the use of geographic data within the city and provide support and training to fully utilize the information and software.  Provide an interactive web mapping application accessible both internally and externally.  Design and Implement mobile applications for City Departments leveraging existing databases with GIS data.  Continue to improve web application and database management expertise  Continuing maintenance of the Regional Computer Aided Dispatch and Records Management project to enhance Police/Fire/Emergency Medical Services dispatching.  Provide new physical addresses in support of the Development Services Department.  Establish and refine data standards to aid data management and deployment. 73 of 312 GIS ORGANIZATIONAL CHART GIS 2014-15 2015-16 2016-17 GIS Coordinator 1 1 1 GIS Specialist 1 1 1 TOTAL POSITIONS 2 2 2 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Work orders processed, per month 31 30 30 Document pages created, per month 47 45 45 Property attributes updated per month 362 370 300 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Hours per work order 5.7 6.0 6.5 Remaining non-updated data 16 14 12 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget City Manager Executive Director of Development Geographic Information Systems 74 of 312 GIS Mobile applications deployed to City departments 0 1 3 Map request turnaround time, days 7 7 7 New subdivision addressing turnaround time, days 14 14 14 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $138,225 $142,848 $151,979 Supplies 1,099 2,082 2,295 Staff Support 4,412 4,515 4,600 Rental/Leasing 0 1,910 2,085 Operating Equipment 5,877 0 0 Total $149,613 $151,355 $160,959 PROGRAM JUSTIFICATION AND ANALYSIS The Geographic Information Systems’ FY 2016-17 Budget increased 6.3% from the FY 2015-16 year end estimates. There will be no change in operations, this increase is due to higher personnel costs related to the annual merit and an increase in health insurance costs. 75 of 312 76 of 312 DEPARTMENT: 256 POLICE FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Schertz Police Department patrols the 44.9 square miles of Schertz, with a current population of 38,697. The City of Schertz lies within three counties, with 244.2 centerline miles of roads. The police department receives thousands of calls for services annually through the communications division and dispatches for Police, Fire, Emergency Medical Service, Marshals and Animal Services. Additionally, the police department provides dispatch services for the City of Cibolo Police, Fire Departments and Animal Services, along with Schertz Emergency Medical Service dispatch for Cibolo, Marion, Seguin, Santa Clara, and other county areas. The Patrol Division provides a visible presence in the community, with the goal of crime prevention, crime reduction and the promotion of public safety. The Investigations Division investigates offenses that occurred within the city, processes crime scenes and follows up through prosecution with the County and District Attorneys of all three counties. The Records Section receives and prepares cases for submission to County and District Attorneys. The School Resource Program provides a visible presence on the campuses within the city; makes educational presentations to the students and staff, along with investigating crimes on campus. The Special Projects Officer interacts with Home Owner Associations, provides education and crime prevention programs to the community and oversees the Citizens Police Academy and the Citizens on Patrol. GOALS AND OBJECTIVES  Promoting a safe community through public education, community involvement, criminal investigations, enforcement action and other essential services.  Enhance our citizens’ quality of life by promoting a feeling of safety for all citizens and visitors to the city, including neighborhoods, commercial areas, parks and public facilities.  To increase department participation in community programs and increase citizen interest and participation in police department programs which lends to an attractive, safe community and promotes economic prosperity. 77 of 312 POLICE  To enhance the recruitment of high quality officers/personnel to serve the citizens of Schertz and to retain those employees in which the City has already invested with an engaged workforce. ORGANIZATIONAL CHART POLICE 2014-15 2015-16 2016-17 Chief of Police 1 1 1 Assistant Chief of Police 1 1 1 Support Services Lieutenant 1 1 1 Investigations Lieutenant 1 1 1 Patrol Lieutenant 1 1 1 Investigations Sergeant 2 2 2 Patrol Sergeant 4 4 4 Investigations Corporal / Detectives 5 6 6 Patrol Corporal 5 4 4 Special Projects Officer 1 1 1 DEA Task Force Officer 0 0 1 School Resource Corporal 1 1 1 School Resource Sergeant 1 1 1 School Resource Officer 0 0 1 Patrol Officer 25 25 26 Traffic Officer 3 3 3 Senior Administrative Assistant 1 1 1 Public Safety Technician 1 1 1 Records Manager 1 1 1 City Manager Executive Director Operations Police 78 of 312 POLICE Records Clerk 2 2 2 Civilian Evidence Technician 1 1 1 Crime Victim Liaison 1 1 1 Communications Manager 1 1 1 Communications Shift Supervisor 4 4 4 Communications Officer 12 12 12 Crossing Guards (Part Time) 9 12 12 TOTAL POSITIONS 85 88 91 LAW ENFORCEMENT COMMISSIONS 2014-15 2015-16 2016-17 Fire Dept. Law Enforcement Commission 1 1 1 Reserve Officer 3 2 1 TOTAL COMMISSIONS 4 3 2 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Calls for Service - Schertz 36,946 38,793 40,733 Calls for Service – Accidents 2,049 2,150 2,258 Citations Issued 12,318 13,500 9,500 Calls Per Patrol Officer Average 1,192 1,248 1,310 Percentage of Free Time 34% 30% 31% Criminal Cases Filed 760 740 780 Cases Investigated per Investigator 209 258 271 Total Cases Cleared 1,459 1,692 1,776 Total Active Alarm Permits 3,496 3,359 3566 State Seizures $20,562 $15,995 $17,500 Federal Seizures $14,262 $40,000 $65,000 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Average time on calls for service 24:43 25:00 25:20 Average time on tickets, per minute 10:01 10:00 10:05 Average response time to calls (minutes) 4:18 5:00 5:41 79 of 312 POLICE 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $5,112,500 $5,531,841 $6,038,924 Supplies 48,516 36,544 43,259 City Support Services 24,152 19,081 19,081 Utility Services 86,667 62,578 96,587 Operations Support 2,601 2,987 3,065 Staff Support 121,148 114,422 136,580 City Assistance 6,779 14,282 9,587 Professional Services 39,540 37,283 40,408 Maintenance Services 41,197 59,554 56,033 Rental/Leasing 0 0 46,000 Operating Equipment 117,968 123,602 80,676 Capital Outlay 260,033 205,360 470,652 Total $5,861,101 $6,207,534 $7,040,853 PROGRAM JUSTIFICATION AND ANALYSIS The Police Department’s FY 2016-17 Budget increased 13.4% from the FY 2015- 16 year end estimates. Personnel Services increased with the addition of 3 new positions; a School Resource Officer, a DEA Task Force Officer, and a Patrol Officer. The Personnel Services lines also increased as part of the second year compensation adjustments recommended in the 2015 Classification & Compensation Study. In addition, the capital outlay budget also increases to purchase additional vehicles needed by the new officers in addition to the regularly scheduled replacements. 80 of 312 81 of 31 2 82 of 31 2 DEPARTMENT: 257 FIRE RESCUE FUND: 101 GENERAL FUND DEPARTMENTAL DESCRIPTION The Schertz Fire Rescue Department is a paid career department that responds to all fire and emergency service calls in the City of Schertz, the contracted areas of Guadalupe and Bexar Counties, and through mutual aid, the surrounding cities. All department members are certified as structural firefighters and emergency medical technicians through the Texas Commission on Fire Protection and the Texas Department of Health Services, respectively. Schertz firefighters are highly trained with many holding advanced firefighter, medical, and multi-discipline specialized certifications. Schertz Fire Rescue has an active public education/fire prevention program that conducts code review and enforcement within the city. Fire and arson investigation services are maintained within the department. GOALS AND OBJECTIVES  Deliver comprehensive safety services of the highest quality. o Respond to 90% of City within 5 minutes from time of dispatch. o Pre-fire plan all commercial occupancies in the city once per year, and extra hazard occupancies twice per year.  Support and maintain a safe, healthy, well trained and high performing work force. o Improve training opportunities and encourage involvement in specialized operations. o Build upon area-wide technical rescue, hazardous materials, and wildland strike teams.  Provide high quality medical first responder service as part of an integrated emergency medical service. o Encourage advanced medical training and certifications. o Support emergency medical operations through interdepartmental cooperation.  Become the community resource for life safety knowledge and information regarding Schertz Fire Rescue. o Quarterly inspects all restaurants, schools, and nursing homes. o Encourage public speaking for all firefighters. o Maintain safe construction and occupancy within the city through code enforcement. 83 of 312 FIRE RESCUE  Attract and maintain a qualified and diverse workforce. o Encourage diverse applicants through career fairs and public education. o Continue to apply for staffing grants through Department of Homeland Security. ORGANIZATIONAL CHART FIRE RESCUE 2014-15 2015-16 2016-17 Fire Chief 1 1 1 Assistant Chief 1 1 1 Fire Marshal 1 1 1 Battalion Chief 3 3 3 Training/Safety/Emergency Manager 1 1 1 Lieutenant 6 6 6 Fire Inspector 1 1 1 Fire Apparatus Operator 6 6 6 Firefighter 12 18 18 Senior Administrative Assistant 1 1 1 TOTAL POSITIONS 33 39 39 City Manager Executive Director Operations Fire Rescue 84 of 312 FIRE RESCUE PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Input Actual Estimate Budget Number of Commercial Occupancies 747 780 819 Total staffing 33 39 39 Suppression staffing 27 33 33 Prevention staffing 2 2 2 Support staffing (command/training/admin) 4 4 4 Number of fire stations 2 2 2 Number of full-time engine companies 2 2 2 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Number of incidents 1,852 2,005 2,297 Unit Responses (# calls for all units responding to all emergencies) 2,840 3,165 3,698 Buildings preplan contacts 747 780 820 Community Contact (citizen contact) 10,253 9,700 11,000 Fire Inspections Conducted 701 543 800 Plan Reviews Completed 111 113 110 Training Hours Provided 3,311 4,538 5,000 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Average Response Time (Minutes) 5.46 4.94 5.01 % Response Time < 4 Minutes 30.71 38.98 40.00 % of Buildings Preplanned 100% 100% 100% % Prevention Contacts 28.48 30% 30% Inspections per Inspector 536/165 501/42 560/240 Training Hours/Employee 103.47 129.65 131.57 85 of 312 FIRE RESCUE 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $2,968,579 $3,196,667 $3,541,745 Supplies 13,929 16,500 14,800 Utility Services 49,445 49,211 44,200 Operations Support 364 1,051 550 Staff Support 102,106 111,500 136,650 City Assistance 15,047 16,200 18,700 Professional Services 10,058 18,000 15,200 Maintenance Services 42,925 52,500 48,500 Rental/Leasing 5,618 15,000 16,890 Operating Equipment 61,503 66,600 81,825 Capital Outlay 104,880 150,000 44,500 Total $3,484,574 $3,693,029 $3,963,560 PROGRAM JUSTIFICATION AND ANALYSIS The Fire Rescue FY 2016-17 Budget increased 7.3% from the FY 2015-16 year end estimates. Personnel services increased with the addition of 3 new firefighters approved in August 2016 and their equipment as well as part of the second year compensation adjustments recommended in the 2015 Classification & Compensation Study. 86 of 312 87 of 31 2 88 of 31 2 DEPARTMENT: PLANNING AND COMMUNITY DEVELOPMENT DIVISION: 258 BUILDING INSPECTIONS FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Building Inspections Division assists customers seeking permits for various types of building and construction projects including all aspects of residential and commercial construction. The department issues permits and performs inspections in accordance with adopted codes and ordinances to ensure the health, safety and welfare of the community. Staff works closely with contractors, builders, developers, citizens and other City Departments to assist in creating an attractive and safe community. GOALS AND OBJECTIVES  Continue to improve department processes to the expedite plan review and permitting process.  Strive to provide superior customer service through courteous and professional relationships with the community.  Continue to train counter staff to interpret building code regulations with the goal to successfully guide customers through the permit and inspection process.  Promote the use of automated technology in permit application and inspection software which will streamline the process and provide the applicant with on-line access to projects.  Implement the use of a permit kiosk in the lobby to assist customers through the permit application process.  Promote continuous staff development and cross training to improve efficiency and technical knowledge of staff.  Build stronger partnerships with adjacent municipalities through attendance at quarterly Building official meetings. 89 of 312 INSPECTIONS ACCOMPLISHMENTS  Adopted of the 2012 International Codes.  Introduced a monthly contractor/staff training meeting to foster partnerships with the building community.  Continued with the contracted inspection service to reduce inspection times for customers from 24 hour noticed needed to same day inspections.  Continued with the contracted plan review service to improve plan review turnaround time which has reduced residential plan review from a 30 day turnaround to approximately 5 to 10 business day turnaround.  Implemented a new notification process for field inspections to improve communications with the property owner and contractor.  Continued one-on-one residential plan review with builders on an as needed basis.  Implemented weekly standing meetings to include all Planning and Community Development staff to foster a team environment, increase awareness of construction projects and improve communication in the department.  Renovated the office space by removing cubicle walls to facilitate open communication between team members as well as improve visibility to customers waiting at the counter. 90 of 312 INSPECTIONS ORGANIZATIONAL CHART INSPECTIONS 2014-15 2015-16 2016-17 Dir. of Planning & Comm. Dev. 0 1 1 Executive Assistant 1 1 1 Chief Building Official 0 1 1 Chief Inspector 1 0 0 Assistant Chief Inspector 1 1 1 Assistant Inspector 3 2 2 Plans Examiner 1 0 0 Permit Technician 2 2 2 TOTAL POSITIONS 9 8 8 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget New Residential Construction 399 338 350 New Commercial Construction 5 15 15 Garage Sale Permits 400 425 415 Reroof Permits 150 250 305 Shed Permits 70 8 8 Deck/Patio Permits 96 80 80 City Manager Executive Director Development Planning & Community Development Planning & Zoning Inspections 91 of 312 INSPECTIONS Sign Permits 79 80 80 Fence Permits 87 60 60 All Other Permits 1,234 871 1,073 Mechanical Permits 754 837 733 Electric Permits 661 744 681 Plumbing Permits 881 964 910 Total Permit Revenue $1,920,326 $1,615,908 $1,659,820 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Median days to complete residential plan review 35 25 10 Median days to complete commercial plan review 74 45 30 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Standard Inspections (i.e. framing) 10,042 13,841 13,269 Re-Inspections 740 1,300 1,638 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $485,535 $490,821 $541,414 Supplies 2,571 3,585 3,835 Utility Services 4,287 6,500 5,000 Operations Support 1,850 2,200 2,000 Staff Support 10,986 18,600 26,680 Professional Services 33,946 108,000 60,000 Operating Equipment 668 2,100 0 Capital Outlay 20,436 0 0 Total $560,278 $631,806 $638,929 PROGRAM JUSTIFICATION AND ANALYSIS The Inspections FY 2016-17 Budget increased 1.1% from the FY 2015-16 year end estimates. There will be no change in operations. 92 of 312 93 of 312 94 of 312 DEPARTMENT: MARSHAL’S OFFICE DIVISION: 259 WARRANTS FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Marshal’s Office was created October 1, 2008. Through this act, the Marshal’s Office has the authority to arrest violators of the city and state laws, and to enforce city ordinances and court orders. The deputies and code enforcement officers can issue citations for violations. The department’s sworn personnel are recognized as Law Enforcement Officers by the State of Texas and the Texas Commission on Law Enforcement. The Marshal’s Office is comprised of the Warrant Division, Environmental Health Division, and Animal Services Division. The Marshal’s Office is staffed by a City Marshal, three deputies assigned to warrants and court security, and an administrative assistant. GOALS AND OBJECTIVES  To provide effective security for the Judiciary, Court personnel, and visitors to the court.  To train deputies to perform their tasks/duties entrusted to them in a safe and effective manner.  To be effective through communication and cooperation with other City departments, and with Local, State, and Federal agencies.  To promote the integrity of the Marshal’s Office and its personnel.  The Warrant division diligently provides for the safety and security of the Court, Judges and staff; executes warrants of arrest, subpoenas, summons and other legal process. The Deputies will relentlessly pursue and bring to justice those persons with outstanding warrants in order to ensure compliance and accountability. 95 of 312 MARSHAL’S OFFICE ORGANIZATIONAL CHART MARSHAL’S OFFICE 2014-15 2015-16 2016-17 Marshal 1 1 1 Deputy Marshal Lieutenant 1 1 1 Deputy Marshal Corporal 1 1 1 Deputy Marshal 1 1 1 Administrative Assistant 1 1 1 Total Personnel 5 5 5 COMMISSIONS 2014-15 2015-16 2016-17 Marshal’s Office 4 4 4 TOTAL COMMISSIONS 4 4 4 City Manager Executive Director Operations Marshal’s Office Warrants Animal Services Environmental Health 96 of 312 MARSHAL’S OFFICE PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload Actual Estimate Budget Warrants Issued 3,798 2,629 2,700 Warrants Cleared 3,651 3,700 3,700 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $580,527 $616,580 $448,770 Supplies 3,111 5,750 3,350 Utility Services 8,419 10,000 10,000 Operations Support 1,087 3,000 1,000 Staff Support 9,532 14,150 12,540 City Assistance 980 2,500 1,250 Maintenance Services 8,198 15,500 4,700 Operating Equipment 14,972 5,100 4,227 Capital Outlay 0 71,720 18,000 Total $626,825 $744,300 $503,837 PROGRAM JUSTIFICATION AND ANALYSIS The Marshal Services’ FY 2016-17 Budget decreased 32.3% from FY 2015-16 year end estimates. This is due to the separation of the Environmental Health function being split off into its own division. The combined Marshal Services’ and Environmental Health Budget for FY 2016- 17 decreased by 2.8% from FY 2015-16 year end estimates. This decreased is caused by a capital purchase in FY 2015-16 that was not duplicated in FY 2016- 17. 97 of 312 98 of 312 99 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 100 of 312 DEPARTMENT: PUBLIC WORKS DIVISION: 359 STREETS FUND: 101 GENERAL FUND GOALS AND OBJECTIVES  Apply preventative maintenance strategies to extend the life of City streets and reduce unscheduled maintenance.  Plan, design, construct, operate, and maintain traffic functions, traffic control devices, street resurfacing and rehabilitation, street lights, street signs, street sweeping, and crosswalk signals.  Emphasize safety to our employees to reduce preventable accidents.  Provide traffic counts and speed information on specific streets as requested.  Design and prepare street maintenance plans, pothole patching, and sidewalk construction. DEPARTMENT DESCRIPTION The Street Department provides high quality service in design, construction, and renovation of streets and continues to perform services in a customer service first manner to meet the needs of the citizens. Provides safe and efficient movement of the people and goods through a well-designed, operated, and maintained transportation network. Evaluates affordability and efficiency options for providing street maintenance services. Chipping service is provided as requested by the residents. The Street Division assists other departments as needed. 101 of 312 PUBLIC WORKS-STREETS ORGANIZATIONAL CHART STREETS 2014-15 2015-16 2016-17 Superintendent of Streets, Bldg Maint, & Gen Svcs 1 1 1 Street Supervisor 1 1 1 Foreman 1 1 1 Street Worker II 3 3 3 Street Worker II/Sweeper Operator 1 1 1 Street Sweeper Operator 1 1 1 Street Worker I 6 6 6 TOTAL POSITIONS 14 14 14 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Street Sweeping hours 1,477 1,600 1,725 Number of signs produced 750 800 875 Quantity of asphalt purchased (tons) 5,000 1,500 1,750 Special projects (Hours) 2,000 2,200 2,200 Street centerline miles 140 145 150 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Annual cost to operate street sweepers (operators and fuel) 109,368 114,400 114,400 Cost per ton of asphalt 65 70 70 Approved daily budget expenditures for operation 4,031 3,124 3,124 City Manager Executive Director Operations Public Works Streets Water & Sewer Drainage 102 of 312 PUBLIC WORKS-STREETS 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Hours spent on roadway maintenance 3,170 3,200 3,350 Hours spent on traffic control device maintenance and repair 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $693,862 $679,696 $741,825 Supplies 5,617 6,600 126,850 Utility Services 123,101 144,200 149,200 Staff Support 11,026 10,030 9,950 Professional Services 29,975 40,000 750 Maintenance Services 88,670 104,300 42,000 Rental/Leasing 175 4200 2,000 Operating Equipment 238 300 12,201 Capital Outlay 25,985 84,040 49,000 Total $978,649 $1,069,366 $1,133,776 PROGRAM JUSTIFICATION AND ANALYSIS The Streets Division FY 2016-17 Budget increased 6.0% from FY 2015-16 year end estimates. FY 2016-17 is expected to have less personnel vacancies than seen in FY 2015-16 and additional street maintenance is expected. 103 of 312 104 of 312 105 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 106 of 312 DEPARTMENT: 460 PARKS, RECREATION AND COMMUNITY SERVICES FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Parks, Recreation, and Community Services department oversees the maintenance and management of approximately 400 acres of park land, to include the maintenance of municipal facilities, creek ways, swimming pools, graffiti removal, park irrigation systems, trails, restrooms, pavilions, open space, playground equipment, benches, picnic tables, lighting, mowing contracts oversight, and oversight of athletic field maintenance by sports associations (Buffalo Valley Youth Association and Schertz Youth Soccer Alliance). Conducts community-wide tree planting and beautification programs. Acquires, designs, constructs, and renovates existing and additional park land and facilities. Provides citizen input and communication venues utilizing the Parks and Recreation Advisory Board, surveys, and community meetings. Supports seasonal special events. The Director of Parks, Recreation, and Community Services oversees the budgets for Parks, the Swimming Pools, Tree Mitigation, and Parkland Dedication. In addition, the Director oversees and manages the contracts with the YMCA of Greater San Antonio for the Recreation Center staffing and programming and Pickrell and Northcliffe pools seasonal staffing and programming. GOALS AND OBJECTIVES  Continue to develop a system of parks, open space, recreational facilities, and leisure services that will meet the needs of an expanding community.  Implement the on-going Parks and Open Space Master Plan recommendations and priorities to keep pace with the needs of an expanding community.  Complete the approved (and budgeted) Capital Improvement Program for park projects.  Continue the development of trails and greenbelts to improve connectivity among parks, neighborhoods, churches, schools, public facilities, and municipal buildings.  Provide recreational and leisure opportunities to City of Schertz residents of all ages through the provision of high quality parks and recreational facilities. 107 of 312 PARKS, RECREATION AND COMMUNITY SERVICES ORGANIZATIONAL CHART PARKS, RECREATION & COMMUNITY SERVICES 2014-15 2015-16 2016-17 Director of Parks, Recreation & Community Services 1 1 1 Assistant Director 1 1 1 Senior Administrative Assistant 1 1 1 Parks Foreman 1 1 1 Park Worker I 4 4 4 Park Worker I, Part Time 0 1 1 Seasonal Park Workers 2 1 1 TOTAL POSITIONS 10 10 10 City Manager Executive Director Development Parks, Recreation, and Community Services Pools 108 of 312 PARKS, RECREATION AND COMMUNITY SERVICES PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Outputs Actual Estimate Budget Total Acres of Park Land Managed 379.05 394.35 410.35 Total Acres of Park Land Managed Per FTE 75.81 78.87 82.07 Routine Park Maintenance Hours (net) 9,719 9,588 9,654 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Acres of Contractual Mowing 25.38 25.38 29.88 Acres of Athletic Association Maintenance 49 49 49 Hours of Community restitution/Volunteer Service 923 1,406 1,500 Hours of Athletic Association Service 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Cost Benefit for Athletic Association Field Maintenance $450,000 $550,000 $550,000 Cost Benefit for Community Restitution/Volunteer Hours $18,663 $28,429 $30,330 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $455,588 $463,782 $549,943 Supplies 45,127 46,185 34,955 City Support Services 0 2,989 6,500 Utility Services 192,195 174,588 171,200 Operations Support 876 1,250 700 Staff Support 8,286 7,625 7,625 Professional Services 34,731 79,000 82,500 Maintenance Services 16,435 29,000 25,000 Rental/Leasing 37,046 39,750 41,600 Operating Equipment 2,074 2,000 2,000 Capital Outlay 59,795 38,000 10,000 Total $852,153 $884,169 $932,023 109 of 312 PARKS, RECREATION AND COMMUNITY SERVICES PROGRAM JUSTIFICATION AND ANALYSIS The Parks FY 2016-17 Budget increased 5.4% from FY 2015-16 year end estimates with the filling of the vacant Assistant Parks Director position. 110 of 312 111 of 312 112 of 312 DEPARTMENT: PARKS, RECREATION, AND COMMUNITY SERVICES DIVISION: 463 POOLS FUND: 101 GENERAL FUND GOALS AND OBJECTIVES  Maintain and develop aquatic programs designed to educate our citizens and to meet the needs of our expanding community.  Maintain a high quality of pool maintenance while providing excellent aquatic recreation and leisure service programs.  Utilize the funding provided in the 2010 Bond Package to design and build a Natatorium in the City of Schertz. DEPARTMENT DESCRIPTION The management and maintenance of two (2) outdoor pools including the maintenance of swimming facilities, pumping systems, and related aquatic programs designed to encourage safe use and professional management of these facilities. Provide citizen input and communication venues utilizing the Parks and Recreation Advisory Board, surveys, and community meetings. 113 of 312 POOL ORGANIZATIONAL CHART PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Outputs Actual Estimate Budget Revenue per year $27,912 $28,718 $28,500 Days open per year 65 65 65 In-House Pool Renovation Hours 62 60 60 Daily Admissions Northcliffe Pool $4,801 $4,800 $4,800 Daily Attendees Northcliffe Pool 3,246 3,250 3,250 Daily Admissions Schertz Pool $18,715 $18,750 $18,750 Daily Attendees Schertz Pool 10,903 10,900 10,900 Season Pool Pass Sales 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Cost per resident for Pool Operations $7.34 $8.13 $22.93* *Cost per resident with the new Aquatic Facility City Manager Executive Director Development Parks, Recreation, and Community Services Pools 114 of 312 POOL 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Supplies $19,197 $20,700 $21,100 Utility Services 20,027 29,000 21,000 Maintenance Services 189,030 199,878 675,878 Operating Equipment 0 500 0 Total $228,254 $250,078 $717,978 PROGRAM JUSTIFICATION AND ANALYSIS The Swim Pool FY 2016-17 Budget increased 187.1% from FY 2015-16 year end estimates with the opening of the new Natatorium. This indoor swim facility was part of the 2010 bond election. 115 of 312 116 of 312 DEPARTMENT: PUBLIC AFFAIRS DIVISION: 464 EVENT FACILITIES FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Under the umbrella of Public Affairs, Event Facilities provides a place where customers can gather for social or cultural activities, as well as a centrally located venue for businesses and other organizations to hold meetings, training, and/or other specialized events. This department handles all aspects of event rental, and in cooperation with other department’s plans, coordinates and executes each event from start to finish (initial deposit to event feedback). GOALS AND OBJECTIVES  Promotes community involvement by attracting public events such as fundraisers, tradeshows/conventions, and performing arts events.  Promotes high quality of life for residents and other customers by providing an affordable, friendly, and safe gathering place for special events.  Promotes relationships with surrounding cities, organizations, and citizens by offering audio/video capabilities and attractive, flexible and diverse use of venue space through upgrades in technology and building improvements. 117 of 312 EVENT FACILITIES ORGANIZATIONAL CHART EVENT FACILITIES 2014-15 2015-16 2016-17 Civic and Community Centers Coordinator 1 1 1 TOTAL POSITIONS 1 1 1 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Number of events held 1,090 1,018 1,100 Number of events cancelled 50 67 60 Number of facility tours 189 200 250 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Revenue $229,028 $200,000 $200,000 Complimentary use value $39,000 $40,000 $40,000 118 of 312 EVENT FACILITIES 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Percentage Revenue to Non-Revenue event 88% 83% 83% Tradeshows/conventions N/A 10 12 Customer satisfaction Rating N/A 95% 95% 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel Services $50,618 $54,486 $59,006 Supplies 12,496 15,500 15,000 Utility Services 50,870 51,850 51,750 Operations Support 15,331 12,500 11,500 Staff Support 1,667 2,300 2,180 Professional Services 0 500 0 Operating Equipment 6,932 13,467 24,780 Total $137,913 $150,603 $164,216 PROGRAM JUSTIFICATION AND ANALYSIS The Event Facilities FY 2016-17 Budget increased 9.0% from FY 2015-16 year end estimates. This increase is due to changes in personnel insurance and setting up a budget to use the capital recovery funds collected from renters to pay for kitchen upgrades. 119 of 312 120 of 312 121 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 122 of 312 DEPARTMENT: 665 LIBRARY FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Schertz Public Library:  Supports life-long learning, literacy and recreation by developing and maintaining a wide variety of library materials in print, audiovisual and digital formats for users of all ages;  Encourages the love of reading and learning by providing story time and special event programs for infants, children and teens, as well as winter and summer reading programs;  Enriches the lives of adults by providing instructional and recreational programming in high-interest areas such as computers and computer software, e-readers, health and fitness, financial planning, crafts, and book clubs;  Provides public access to technology including computers, the Internet, wi-fi and printers, as well as to online employment, business and educational resources;  Provides answers and information to telephone, email, online chat, and in- person queries;  Provides meeting and study space to individuals and community groups;  Provides community outreach for underserved local residents through special programs, and  Actively cooperates and interacts with other libraries in the region to share ideas and stay current in library practices. The library participates in CTLS, Inc. (Connecting Texas Libraries Statewide), a non-profit corporation that sponsors continuing education programs for library staff and encourages library usage and support by Texas residents. The library’s primary service area includes the City of Schertz, the City of Selma, the City of Cibolo and Guadalupe County. The Library’s overall operation most closely aligns with the City’s policy value of “High Quality of Life” and operational value of “Service Oriented.” 123 of 312 LIBRARY 2016-17 GOALS  Continue developing training modules for electronic resources, Polaris, and customer service for staff and volunteers.  Continue review and update of policies and procedures relating to circulation and collection development with an eye toward improving the customers’ ability to do business with us and to ensure we provide good customer service.  Update web site and social media applications to improve accessibility, usability and interactivity.  Improve the collection and acceptable items-to-customer ratio by adding titles in a variety of formats with focus on collections with high turnover rates, e.g., DVDs, graphic novels, beginning readers, etc.  Complete weeding project in adult non-fiction and children’s collections; begin weeding project in adult fiction and reference collections.  Revamp Biography collections to make them more accessible to customers.  Re-evaluate and/or expand programming offerings and current services based on results of customer survey.  Research and develop delivery service to homebound customers.  Update printing/time management software to include wifi printing options for customers.  Extend business hours by 5-7 hours.  Complete long-range plan. 2015-16 HIGHLIGHTS AND ACCOMPLISHMENTS Operations and Collections  Added more than 7,000 new and replacement items to library’s physical collections and withdrew more than 3,000 dated, worn, and damaged items from library’s physical collections.  Added more than 1,500 juvenile downloadable audio books to OneClick Digital resource.  Reorganized several juvenile collections to freshen look and improve accessibility including toddler bags, paperbacks and Bluebonnet Award books.  Implemented a floating Large Print collection for use at the Senior Center.  Increased the number of online services to include an online tutoring service and digital literacy service for the Summer Reading Club.  Implemented a modified “Leave No Trace” food and beverage policy as a result of customer feedback from annual survey.  Implemented online and in-house customer feedback forms for continuous feedback between annual surveys.  Implemented online Interlibrary Loan request forms for customer self- service.  Became an Interlibrary Loan lender to other libraries in Texas. 124 of 312 LIBRARY  Completed the Edge Initiative for Public Library Technology assessment and established benchmarks for the library.  Created long-range technology plan in conjunction with the IT department.  Implemented Library H3lp online reference service.  Established and/or updated social media accounts and implemented a regular posting schedule.  Implemented paperless application system and text messaging option for library notifications.  Integrated Overdrive e-book and e-audiobook records with Polaris catalog. Programming  Became a demonstration site for the Texas State Library’s Talking Books Program, a service to Texas residents with visual, hearing or physical impairments.  Implemented a Paws to Read program where beginning readers read to a dog to build confidence and fluency.  Continued Reading Buddies program where beginning readers are paired with a teen volunteer and read to them to build confidence and fluency.  Continued the Lego First robotics program and took a team to the Alamo Region Qualifier.  Implemented an Adult Coloring Program. Outreach and Partnerships  Youth Services—monthly visits to 1st Baptist Preschool and Chick-fil-A; 7- 8 programs or visits to various SCUCISD campuses; 2 events with the Schertz Sweetheart Court.  Adult Services/Virtual Services--library card sign-up at Cibolo Grange Farmers and Artisans Market; monthly technology help sessions at Schertz Senior Center.  Librarians worked closely with the Schertz Library Foundation to plan and offer a successful mini golf fundraising event ORGANIZATION CHART City Manager Executive Director Support Library 125 of 312 LIBRARY LIBRARY 2014-15 2015-16 2016-17 Library Director 1 1 1 Adult Services Librarian 1 1 1 Youth Services Librarian 1 1 1 Virtual Services Librarian 1 1 1 Library Assistant 1 2 2 Library Clerk II 4 3 3 Part-time Library Clerk I (20 hours) 5 5 6 Part-time Library Clerk I (10 hours) 2 2 2 Part-time Processing Clerk (20 hours) 1 1 1 Part-time Shelving Clerk (20 hours) 1 1 0 Part-time Children’s Programming Clerk (20 hours) 1 1 1 Part-time Library Page (10 hours) 2 2 2 TOTAL POSITIONS 21 21 21 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Input Actual Estimate Budget Service population* 91,898 95,662 98,000 Total Staffing FTE 14.0 14.0 14.0 Circulation Staffing FTE 7.0 8.0 8.0 Total Operating Budget 795,436 864,102 871,636 Total Materials Collection 113,085 98,000 103,000 Registered Borrowers 31,138 32,000 33,000 Materials Budget 87,711 97,000 107,500 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Circulation per Capita 4.30 3.97 3.88 Library Visits per Capita 2.82 2.67 2.60 Program Attendance per Capita 0.15 0.16 0.16 Collection Turnover Rate 3.49 3.88 3.69 Total Circulation 394,766 380,000 380,000 Total Library Visits 259,413 255,000 255,000 Total Program Attendance 13,825 15,000 15,500 *Service population determined by Texas State Library 126 of 312 LIBRARY 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Cost per Person Served $8.66 $9.03 $8.89 Cost per Circulation $2.01 $2.27 $2.29 Circulation per Circulation FTE 56,395 47,500 47,500 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Percentage of Service Population With Library Cards 33.88% 33.45% 33.67% Materials Expenditures per Capita $0.95 $1.01 $1.05 Materials Expenditures as a Percentage of Operating Budget (striving for 15%) 11.03% 11.23% 11.76% Items per Capita (striving to meet 1.53 items per capita standard) 1.23 1.02 1.05 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel Services $635,046 $679,740 $677,981 Supplies 12,602 15,000 15,000 Utility Services 53,227 56,500 55,600 Operations Support 1,727 3,100 3,150 Staff Support 2,425 7,515 6,615 Professional Services 2,175 2,247 2,315 Maintenance Services 0 0 0 Operating Equipment 88,234 100,000 107,500 Total $795,436 $864,102 $868,161 PROGRAM JUSTIFICATION AND ANALYSIS The Library FY 2016-17 Budget increased 0.5% from the FY 2015-16 year end estimates. The increase is operating equipment is due to additional material purchases to accommodate a growth service population. 127 of 312 12 8 of 31 2 12 9 of 31 2 THIS PAGE INTENTIONALLY LEFT BLANK 130 of 312130 of 312 DEPARTMENT: MARSHAL’S OFFICE DIVISION: 762 ANIMAL SERVICES FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Animal Services Officers respond to calls for service in an area of approximately 35 square miles, with a population of over 50,500 including Joint Base San Antonio-Randolph AFB. They are responsible for the enforcement of State laws and City ordinances regarding care and treatment of animals. Animal Services Officers ensure public health and safety through disease and population control, while meeting the community's expectations for both. Provide daily care for animals housed at the animal facility, daily cleaning and disinfection of all animal cages, bedding, and feeding areas used by the animals. Hire qualified, caring employees and provide training to maintain certifications, ensure a competent workforce and retain employees. Promote humane treatment of animals by enforcing laws and educating the public. Promote responsible pet ownership through community outreach programs and animal placement programs. GOALS AND OBJECTIVES  To educate the community in public safety and humane issues regarding animals.  To enforce the City ordinances and State statues pertaining to animals.  To assist the public in resolving animal issues.  To protect the safety and welfare of the citizens and animals of this community.  To prevent the spread of animal illnesses and other zoonotic diseases.  To improve the co-existence of animals humans.  To strengthen the relationship with volunteers.  To provide a Texas Department of State Health Services approved quarantine facility for control and eradication of rabies. 131 of 312 ANIMAL SERVICES ORGANIZATIONAL CHART ANIMAL SERVICES 2014-15 2015-16 2016-17 Manager 1 1 1 Officer 4 4 4 Kennel Technician 0 1 1 Kennel Technician – part-time 4 2 2 TOTAL POSITIONS 9 8 8 City Manager Executive Director Operations Marshal's Office Warrants Animal Service Environmental Health 132 of 312 ANIMAL SERVICES PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Animals brought in by staff 1059 950 1004 Animals brought in by public 245 150 197 Calls for service per year 1329 1100 1313 Animals saved via adoption, redemption, or transfer 866 750 808 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Training cost per staff member $700 $700 $700 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Animals licensed 339 450 450 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $287,202 $303,371 $320,519 Supplies 28,072 41,380 33,380 City Support Services 0 3,500 3,500 Utility Services 34,811 47,500 37,500 Operations Support 609 1,000 1,000 Staff Support 4,866 10,750 10,750 City Assistance 14,689 17,550 18,550 Professional Services 21,663 32,000 25,000 Maintenance Services 10,454 28,280 17,010 Operating Equipment 1,641 10,000 38,000 Capital Outlay 0 55,000 63,000 Total $426,596 $550,331 $568,209 PROGRAM JUSTIFICATION AND ANALYSIS The Animal Services FY 2016-17 Budget increased 3.2% from the FY 2015-16 year end estimates. The personnel services will increase 5.7% with less turnover expected for FY 2016-17. The other operating expenses will decrease 3.8% with the transfer of the building maintenance account budget to the Facilities Services division. Capital outlay will increase 14.5% with the purchase of a replacement vehicle for this division. 133 of 312 134 of 312 135 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 136 of 312 DEPARTMENT: MARSHAL’S OFFICE DIVISION: 772 ENVIRONMENTAL HEALTH FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Environmental Health Division focuses on providing protection and enforcement services to the public in order to minimize environmental and consumer health hazards. This is achieved through the promotion of public health and safety best practices to ensure compliance with state and local health codes. The department seeks to protect the City of Schertz through the investigating and abatement of the following: Trash, Rubbish, Debris, Junked Vehicles, Tall Weeds/Grass, Mosquito Harbors, Unmaintained Pools, and Substandard Structures. The department performs inspections for Custodial Care Facilities such as Day Care, Foster Care and Adoption Housing that meet the state mandated inspection requirement for these types of facilities. In addition, the department ensures food safety for all food establishments, ensures the safety of all public and semi-public aquatic facilities, and responds to citizen complaints concerning a verity of public health/quality-of-life concerns. GOALS AND OBJECTIVES  Protect the community from environmental and health hazards.  To provide quality education and enforcement of city codes and ordinances so that Schertz is a great livable community.  Work hand-in-hand with community stakeholders to increase and maintain a high quality of life.  Provide interdepartmental assistance and direction when enforcing city regulation. 137 of 312 ENVIRONMENTAL HEALTH ORGANIZATIONAL CHART ENVIRONMENTAL HEALTH 2014-15 2015-16 2016-17 E.H. Manager/Sanitarian 1 1 1 Environmental Law Enforcement Officer 1 1 1 Code Enforcement Officer 1 1 1 TOTAL POSITIONS 3 3 3 City Manager Executive Director Operations Marshal's Office Warrant Animal Services Environmental Helath 138 of 312 ENVIRONMENTAL HEALTH PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Citizen Complaints 796 746 750 Food Establishment Inspections 136 139 150 Code Violations Resolved 1,087 1,635 1,650 Bandit Signs Resolved 731 826 850 Food Handler Permits 605 N/A N/A 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $0 $0 $190,240 Supplies 0 0 3,505 Operations Support 0 0 1,800 Staff Support 0 0 6,550 City Assistance 0 0 1,000 Professional Services 0 0 500 Maintenance Services 0 0 10,600 Operating Equipment 0 0 5,450 Total $0 $0 $219,645 PROGRAM JUSTIFICATION AND ANALYSIS The Environmental Health Division Budget was separated from the Marshal’s Office for FY 2016-17. The combined Marshal Services’ and Environmental Health Budget for FY 2016- 17 decreased by 2.8% from FY 2015-16 year end estimates. This decreased is caused by a capital purchase in FY 2015-16 that was not duplicated in FY 2016- 17. 139 of 312 140 of 312 141 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 142 of 312 DEPARTMENT: 853 INFORMATION TECHNOLOGIES (IT) FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Information Technologies Dept. is charged with maintaining, operating and securing the City’s information assets. These assets form the foundation upon which many of the City’s core operations depend. Therefore, this foundation must be reliable, resilient and responsive. To meet these expectations, the department focuses daily on customer service, education and planning. Projects for FY 2015/16:  Review and replace Schertz.com website.  Continue sever hardware consolidation and virtualization.  Begin research and scope for possible replacement of City-wide financial package (InCode).  Work with Public Works to define requirements for upgrading SCADA system.  Continue planning and implementation of online and cable tv broadcasting of Council and Commission meetings.  Upgrade City Wi-Fi network services  Continue collaboration with Bexar County Sherriff’s office on Regional Law Records Management System (RMS)  Implement Master Communications Plan Phase 2 143 of 312 INFORMATION TECHNOLOGY ORGANIZATIONAL CHART INFORMATION TECHNOLOGY 2013-14 2014-15 2015-16 Director 1 1 1 Administrative Assistant 1 1 1 Senior Systems Administrator 1 1 1 Senior Customer Services Engineer 1 1 1 Web Technician 1 1 1 1 Customer Services Technician II 0 0 1 Customer Services Technician I 1 1 1 Public Safety Admin (paid by PD) 1 1 1 TOTAL POSITIONS 7 7 8 Resources Allocation Breakdown: 2014-15 Actual 2015-16 Estimate 2016-17 Budget Web development / management (hrs) 1,200 1,400 1,400 New Systems Installations / Replacements (Units) 150 150 150 Computers/Users/Devices managed -Computers 450 495 505 -Servers (Includes real and virtual) 45 48 49 -Cameras (security) 75 90 98 -Copiers / Printers / MFP Printers 48 50 52 -Network devices (switches, WAPs, etc.) 59 65 78 -Communications Equipment (phones, fax machines, air cards, etc.) 590 625 625 - Active Users 325 345 350 - Email Accounts/Groups/Resources 527 560 575 - SharePoint Sites 22 25 45 Efficiency 144 of 312 INFORMATION TECHNOLOGY Network Downtime Rate (unplanned) >2% >1% >1% City Staff : Tech Staff Ratio (Industry Standard 4.3%,) 324:4 (1.2%) 330:4 (1.2%) 330:4 (1.2%) Budget 2014-15 Actual 2015-16 Estimate 2015-16 Budget Personnel $422,231 $444,594 $524,491 Supplies 2,772 2,400 7,000 City Support Services 526,872 498,249 534,866 Utility Services 187,581 212,679 227,646 Staff Support 27,736 36,408 34,100 Maintenance Services 11,643 15,600 17,580 Rental/Leasing 0 38,047 38,047 Operating Equipment 250,370 204,825 211,419 Total $1,429,255 $1,452,802 $1,608,149 PROGRAM JUSTIFICATION AND ANALYSIS The Information Technology FY 2016-17 Budget increased 10.7% from the FY 2015-16 year end estimates. Personnel Services increased 18.0% for FY 2016- 17 with the approval of a new Computer Technician II position. The other operating expenses increased 6.2% with increased software costs. Capital Outlay increased with a purchase of an automatic fire suppression system to protect our data servers in case of an emergency. 145 of 312 146 of 312 147 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 148 of 312 DEPARTMENT: 866 HUMAN RESOURCES FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Human Resources Department provides services and support in the areas of recruitment, selection, staffing, benefits administration, labor law compliance, performance management, employee development and relations, health and wellness, policy administration, and employee counseling. GOALS AND OBJECTIVES  Deliver HR services, programs, and communications that add value for our prospective employees and current employees.  Compete for top talent with effective recruitment strategies and an efficient recruitment processes.  Improve employee retention by leading efforts for adoption of strategies which promote a diverse workforce and create a great work climate.  Support the talent development of our employees through professional and career development.  Administer HR policy and programs effectively and efficiently, while maintaining internal customer satisfaction and meeting budget constraints.  Ensure our compensation and performance management processes are designed and executed to align and maximize our people’s performance with the goals of the organization. 149 of 312 HUMAN RESOURCES ORGANIZATIONAL CHART HUMAN RESOURCES 2014-15 2015-16 2016-17 Director of HR & Purchasing 1 1 1 HR Manger 0 1 1 Senior Generalist 1 1 1 Generalist 1 1 1 Administrative Assistant 1 1 1 TOTAL POSITIONS 4 5 5 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Measures Actual Estimate Budget Total No. of Employees (Avg.) 340 345 350 # Full Time Employees (Avg.) 300 305 310 Job Announcements Posted 76 75 75 # Applications received 2,339 3,000 3,100 # Full Time Positions Filled 39 60 63 City Manager Executive Director Human Resources Purchaseing & Asset Management 150 of 312 HUMAN RESOURCES # Part Time Positions Filled 23 20 25 # Total Turnover 44 50 50 # Full Time Turnover 34 35 35 # Part Time Turnover 10 15 15 # Retirements 5 6 7 # FMLA Claims 39 45 40 # General Training Courses 6 5 5 of staff tuition requests 15 10 12 # of tuition reimbursements 15 10 12 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $247,575 $254,408 $350,331 Supplies 788 1,000 1,000 Human Services 118,922 52,500 74,500 Operations Support 8,014 9,000 10,000 Staff Support 14,220 17,900 14,100 City Assistance 9,688 12,000 10,000 Professional Services 8,937 9,600 9,600 Operating Equipment 0 1,525 1,000 Total $408,142 $357,933 $470,531 PROGRAM JUSTIFICATION AND ANALYSIS The Human Resources FY 2016-17 Budget increased 31.5% from the FY 2015- 16 year end estimates. Personnel Services increased 37.7% with the filling of the vacant Director of Human Resources & Purchasing position and the creation of an HR Manager position from the vacant Executive Director of Support position in FY 2015-16. Other operational expenses increased 16.1% with the transfer of the Dave Ramsey course from Non-Departmental to Human Resources. 151 of 312 152 of 312 153 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 154 of 312 DEPARTMENT: 868 FINANCE FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Prepare monthly financial reports for the City Manager, City Council and City departments. Process all accounts payable and receivable in a timely manner, post vendor payable check registers online, prepare 1099s, and prepare monthly bank reconciliations and investments report. Maintain and process payroll for all city employees and prepare W2s. Finance handles unclaimed property and their subsequent disbursements to the individuals or the State. Maintain and safeguard the City’s investment portfolio. Manage debt service and fixed assets. Complete the annual budget and facilitate annual audit and Comprehensive Annual Financial Report. The Finance Director also oversees the Purchasing & Asset Management Division. GOALS AND OBJECTIVES  Hire, train, and retain competent and caring employees.  Maintain financial systems to provide timely and accurate financial information and reports to the City Manager, City Council, other City departments, citizens, and other agencies.  Receive the Government Finance Officers Association Distinguished Budget Award for the first time.  Receive the Government Finance Officers Association Certification of Excellence in Financial Reporting for the 30th consecutive year.  Receive a Platinum Scorecard from the State Comptroller’s Office for leadership in financial transparency.  Improve the 5 year budgeting and forecasting plan.  Update long term debt service plan. 155 of 312 ACCOUNTING ORGANIZATIONAL CHART ACCOUNTING 2014-15 2015-16 2016-17 Finance Director 1 1 1 Assistant Director 1 1 1 Staff Accountant 1 1 1 Financial Analyst 1 1 1 Accountant I 1 1 1 Senior Payroll Specialist 1 1 1 Senior AP Specialist 1 1 1 Administrative Assistant 0 1 1 TOTAL POSITIONS 7 8 8 City Manager Executive Director Development Finance Billing Office Municipal Court 156 of 312 ACCOUNTING PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Accounts payable checks 4,943 5,405 5,900 Number of Purchase Orders Processed 7,832 7,453 7,800 Payroll checks 9,460 8,966 9,199 Payroll Requests 252 152 175 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Certificate of Achievement for Excellence in Financial Reporting, Accumulative 29 30 31 Quarterly Financials completed within 30 days N/A 2 4 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $490,037 $596,473 $586,957 Supplies 6,633 5,950 4,550 Operations Support 1,938 2,606 2,000 Staff Support 7,442 9,692 8,525 Operating Equipment 896 0 0 Total $506,946 $615,226 $602,032 PROGRAM JUSTIFICATION AND ANALYSIS The Finance FY 2016-17 Budget decreased 2.1% from the FY 2015-16 year end estimates. This decrease is caused by reclassifying the Senior Budget Analyst position to a Financial Analyst. 157 of 312 158 of 312 159 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 160 of 312 DEPARTMENT: Human Resources DIVISION: 872 PURCHASING & ASSET MANAGEMENT FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The Purchasing and Asset Management Department is responsible for managing the Purchasing, Inventory, Property Disposal, Contracts, Grants, Risk Management, and Safety functions for the City. Manages all bids, quotes, contracts and agreements, City purchases, warehouse inventory, City property disposal, auctions, grants, fleet vehicle registration and titles, and Fleet Gas Card program. The department is also responsible for the City Risk Management and Safety program. Maintains the City Capital and Fixed Assets inventory, property and liability insurance schedules, processes all insurance claims, insurance litigation, and workers compensation, monitors all safety aspects of City functions, schedules employee safety training, evaluates loss runs to identify trends and mitigate risk. GOALS AND OBJECTIVES  Maintain the highest levels of ethical practices for all department functions.  All City departments receive their orders in a timely manner to effectively perform their job functions in an efficient manner.  Procure quality goods and services for all City departments, from appropriate sources, using the most efficient and economical means at the best possible price and make them available at the right place and time.  Use supply contracts and co-ops in order to improve delivery time of particular items and to take advantage of quantity discounts.  Maintain a professional relationship with all City departments and vendors insuring open communication.  Maintain the City Purchasing Manual, combining State and Local Purchasing Legislation.  Manage, review, and track City contracts and agreements. Notify departments when contracts are expiring.  Manage procedures for Capital and Fixed asset inventory and accountability, and conduct physical surveys of City property. 161 of 312 PURCHASING & ASSET MANAGEMENT  Manage disposal and auction activities for surplus, excess, and damaged City property.  Manage insurance and Workers Compensation claims and accident/incident reports with immediate response. Gather all information for all incidents involving City property regardless of repair costs. Retain claims, reports and litigation according to the Texas State Records Retention Schedules.  Program and oversee safety training for employees to minimize accidents and incidents, and mitigate risk. Develop and Maintain the City Safety Policy. ORGANIZATIONAL CHART PURCHASING & ASSET MGMT. 2014-15 2015-16 2016-17 Director 0 0 1 Purchasing Manager 1 1 1 Senior Purchasing Specialist 1 1 1 Administrative Assistant 1 0 0 Risk & Safety Specialist 1 1 1 TOTAL POSITIONS 4 3 4 *Position was unfunded City Manager Executive Director Human Resources Purchasing & Asset Management 162 of 312 PURCHASING & ASSET MANAGEMENT PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Bids and Proposals Drafted 13 12 15 Bids and Proposals Responses 43 40 45 Contracts Reviewed 101 75 75 Meetings with Vendors 46 50 50 Research Requests 62 85 85 Quotes Received 28 65 75 Deliveries Received* 92 115 125 Active Works Comp Claims 43 40 40 Accident and Injuries Investigated 22 35 40 New Hire Safety Training 24 24 24 Training Classes Held 9 25 25 Vehicles Processed (Titles, Gas Cards, Plates) 20 new 120 renewals 30 new 190 renewals 25 new 190 renewals Property Damage Claims 11 25 20 Certificates of Insurance Processed 98 75 75 MSDS/SDS Added 87 75 75 *No Data Available 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $215,142 $124,313 $190,620 Supplies (1,081) 875 1,050 City Support Services 788 0 0 Utility Services 789 300 250 Operations Support 96 50 100 Staff Support 5,500 6,600 6,600 Operating Equipment 2,267 0 0 City Assistance 0 3,600 3,000 Total $223,5501 $135,738 $201,620 PROGRAM JUSTIFICATION AND ANALYSIS The Purchasing & Asset Management FY 2016-17 Budget increased 48.5% from the FY 2015-16 year end estimates. This increase is due to the vacancy of the Purchasing Manager position in FY 2015-16 which is expected to be filled in FY 2016-17. 163 of 312 164 of 312 165 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 166 of 312 DEPARTMENT: FLEET & FACILITY SERVICES DIVISION: 877 FLEET SERVICES FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Maintain fleet vehicles including: fluid changes, state inspections, and tire services, Troubleshooting, diagnosis, and repair mechanical and electrical failures. Provide motor pool services, vehicle and equipment standardization GOALS AND OBJECTIVES  Maintain and repair vehicles and equipment to increase their lifespan.  Optimize fleet availability by improving turn-around times.  Develop and implement fleet utilization guidelines and procedures. ORGANIZATIONAL CHART City Manager Executive Director Operations Fleet & Facilities Fleet Services Facility Services 167 of 312 FLEET MAINTENANCE FLEET MAINTENANCE 2014-15 2015-16 2016-17 Director of Fleet & Facility Services 1 1 1 Fleet Foreman 1 1 1 Fleet Mechanic III 1 1 1 Fleet Mechanic II 1 1 1 Mechanic I 2 2 2 TOTAL POSITIONS 6 6 6 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Work Orders: -Police Department vehicles and equipment 524 556 589 -EMS vehicles and equipment 417 561 673 -Streets vehicles and equipment 126 188 244 -Administration vehicles 19 28 34 -Animal Control vehicles 37 40 44 -Facilities Services vehicles 86 72 78 -Fire vehicles and equipment 204 217 190 -Fleet Service vehicles 75 80 85 -Inspection vehicles 17 24 28 -Marshal Service vehicles 47 77 93 -Parks vehicles and equipment 148 119 133 -Water & Sewer vehicles and equipment 350 296 320 -Drainage vehicles and equipment 229 195 200 -Economic Development vehicles 3 9 6 -Purchasing vehicles 3 4 4 -Motor Pool vehicles 19 55 80 Total Work Orders Issued 2,304 2,521 2,801 Number of after-hour calls 168 of 312 FLEET MAINTENANCE 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Actual field service calls, vehicle and equipment Failures 202 233 250 Average response time for emergency repair, in minutes 25 25 25 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget % of all vehicles and equipment issues resolved without recall 97 96 97 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel Services $262,044 $290,118 $347,327 Supplies 165,612 162,000 187,200 City Support Services 2,386 3,800 6,150 Utility Services 4,479 5,00 6,200 Operations Support 75 100 200 Staff Support 5,094 6,500 10,900 Maintenance Services 73,518 162,317 90,750 Operating Equipment 7,333 8,000 8,200 Capital Outlay 58,022 93,371 89,000 Total $578,564 $731,206 $745,927 PROGRAM JUSTIFICATION AND ANALYSIS The Fleet Services FY 2016-17 Budget increased 2.0% from the FY 2015-16 year end estimates. In FY 2015-16 Public Works went through a reorganization which put the Fleet Services and Facility Services (formerly known as the General Services and Building Maintenance Divisions of Public Works) under a new department called Fleet & Facility Services. The Fleet Manager position was reclassified as the Director of Fleet & Facility Services. When combined with FY 2015-16 turnover, this is the reason for the 19.7% increase in Personnel Services. This increase was offset by lower Capital Outlay and other operating expenses which decreased 4.7% and 11.0% respectively. The lower operating costs are expected due fewer vehicle repairs in FY 2016-17. 169 of 312 170 of 312 171 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 172 of 312 DEPARTMENT: FLEET & FACILITY SERVICES DIVISION: 878 Facility Services FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION Under the two divisions of Building Maintenance and General Services this department services and maintains 21 facilities totaling 234,202 square feet with a value of $27,177,765.00 consisting of carpet, tile floors, other flooring, offices, storage areas, rest rooms, cells, meeting/training rooms. Provide function set up for events such as City Council, Planning and Zoning, Board of Adjustment, Library Board, Department meetings, Municipal Court, training seminars, exercise classes, elections, Buffalo Valley Youth Association (BVYA) basketball, ground breaking ceremonies and other special events. Provide function set up for private events such as weddings, birthdays, anniversaries, graduations, family reunions, retirements and other functions. Set up average of 137 events per month. Provide general services, cleaning, basic maintenance and upkeep of City Hall, Administration Building, Police, Fire, EMS, Community Center Central, Community Center North, City Council Chambers, Civic Center, Public Library, Visitor Center (Kramer House), YMCA, Senior Center, Purchasing building, Public Works facility, Animal Control, Fire/EMS station on I.H.35, Marion EMS station, Records and General Services building, Employee ID badges and building access. In mid-year for FY 2015-16 the General Services and Building Maintenancedivisions were reunited and moved under the Fleet and Facility Services Department. GOALS AND OBJECTIVES  Provide a safe and clean environment through regular cleaning of facilities.  Provide set-up and take-down services for events and functions in City Facilities  Provide quality customer services in an effective and efficient manner.  Promote implement and deploy energy efficiency programs to reduce utility consumption.  Provide high-quality preventative maintenance to extend the life of facilities. 173 of 312 FACILITY SERVICES ORGANIZATION CHART GENERAL SERVICES 2014-15 2015-16 2016-17 Facilities Maint Director 1 1 1 Facilities Maint Supervisor 1 1 1 Facilities Administrative Assistant 1 1 1 Facilities Technician II 0 0 2 Facilities Technician I 7 7 6 P/T Facilities Tech I (28 Hours) 4 4 3 Facilities Maint Foreman 1 1 1 Facilities Maint Worker I 2 2 2 TOTAL POSITIONS 17 17 17 PERFORMANCE INDICATORS General Services 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Square footage maintained 234,202 234,202 250,202 Events set up 1352 1467 1583 City Buildings Maintained 19 21 22 Completed work orders 366 370 375 I.D. Badges made (City/Strac/YMCA ect) 279 239 259 Internal Pest Control Services 52 52 64 Annual Hours worked @ Event Centers 6428 7355 8054 City Manager Executive Director Operations Fleet & Facilities Fleet Services Facility Services 174 of 312 FACILITY SERVICES Building Maintenance 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Electrical Repairs 180 196 212 Plumbing Repairs 88 108 127 HVAC Repairs 78 86 94 Carpentry 20 15 15 Misc. / other 562 441 502 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel $720,309 $755,124 $781,125 Supplies 80,031 94,293 68,550 Utility Services 185,704 189,615 189,515 Staff Support 10,796 14,099 14,194 Professional Services 6,778 76,749 48,000 Maintenance Services 202,346 181,860 131,750 Rental Equipment 888 2,250 2,250 Operating Equipment 37,265 3,600 2,700 Capital Outlay 28,694 24,000 33,250 Total $1,272,811 $1,331,603 $1,271,334 PROGRAM JUSTIFICATION AND ANALYSIS The Facility Services division is a combination of the General Services and the Building Maintenance Divisions. The Facility Services FY 2016-17 Budget decreased 4.5% from the combined General Services and Building Maintenance FY 2015-16 year end estimates. Air conditioner and building repairs for FY 2016- 17 is not expected to be at the same levels seen in FY 2015-16. That decrease offsets the additional personnel expenses related to making a part time Facilities Technician I in to a full time and making two Full Time Facilities Technician I’s to Facility Technician II’s. 175 of 312 17 6 of 31 2 17 7 of 31 2 178 of 312178 of 312 179 of 312179 of 312 180 of 312180 of 312 DEPARTMENT: 901 CITY ASSISTANCE FUND: 101 GENERAL FUND DEPARTMENTAL DESCRIPTION The City will set up a preliminary budget of $150,000 for the Senior Center operations contract. Previously all operational expenditures handled by the General Fund personnel and resources. The Patient Assistance program is an Interlocal Agreement between the City of Schertz and Guadalupe Valley Hospital. The Hospital agrees to provide prescription medication free of charge or at a low cost to citizens of Schertz who qualify for assistance under established guidelines. The Hospital agrees to maintain a part-time intake and information office in Schertz. Prescriptions will be filled and administered at the Hospital’s Seguin facility. The City agrees to pay the hospital an agreed upon amount under the yearly contract. The Hospital agrees to provide written reports to the City and to provide the City with the complete budget for the Hospital’s drug program. This contract is for $5,000. The City of Schertz also provides assistance to the Guadalupe Children’s Advocacy Center. The Center provides a warm, homelike environment for children who visit to be interviewed about physical or sexual abuse. The Children’s Advocacy Center’s primary emphasis is placed on the well-being of the child to prevent further trauma. This agreement is for $5,000 Transportation Assistance is provided through Alamo Regional Transit for senior citizens. 2013-14 2014-15 2015-16 Budget Actual Estimate Budget City Assistance $41,678 $192,000 $245,260 Total $41,678 $192,000 $245,260 PROGRAM JUSTIFICATION & ANALYSIS The City Assistance FY 2016-17 Budget increased 27.7% from FY 2015-16 year end estimates. This increase is caused by full year funding of the Senior Center contract and meal program. 181 of 312 182 of 312 183 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 184 of 312 DEPARTMENT: 910 COURT RESTRICTED FUNDS FUND: 101 GENERAL FUND DEPARTMENT DESCRIPTION The court security fee and court technology fees are revenues that are restricted on use. The court technology must only be spent to purchase new or replacement devices to improve or maintain the efficiency of the Municipal Court. Approved purchases are computers, servers where court files are stored and computerized ticket writers. The court security fee can only be used to add or enhance security measure to the court room for the safety of staff and citizens. Currently the security fee will be used to offset a Deputy Marshal position which provides security for the Court. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Operating Equipment $0 $32,653 $19,448 Total $0 $32,653 $19,448 PROGRAM JUSTIFICAITON & ANALYSIS The Court Restricted Funds FY 2016-17 Budget decreased 40.4% from the FY 2015-16 year end estimates with less court technology fund revenue collection planned in FY 2016-17. 185 of 312 186 of 312 18 7 of 31 2 THIS PAGE INTENTIONALLY LEFT BLANK 188 of 312 FUND: 106 SPECIAL EVENTS DESCRIPTION The Special Events Fund is designated to monitor and manage funds appropriated to pay for all events sponsored or co-sponsored by the City of Schertz. Events include: Wilenchik Walk for Life, Doggie Dash, Trunk-or-Treat, Festival of Angels, and the Sweetheart Court Scholarship program. The Jazz N Blues in the Park event will now be put on by the Parks & Recreation Foundation. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenues Fund Transfers $32,682 $71,621 $81,450 Miscellaneous 34,654 33,133 48,900 Total $67,337 $104,754 $130,350 Expenses Non Departmental $9,285 $8,410 $10,750 Festival of Angels 12,332 11,872 13,000 Employee Appreciation 11,156 13,000 13,000 National Night Out 0 0 300 Walk for Life 13,926 25,000 25,000 Sweetheart Event 18,597 35,000 34,250 Jazz N Blues in the Park 20 0 0 Hal Baldwin Scholarship 12,365 14,248 20,050 Other Events 7,408 9,000 14,000 Total $85,089 $116,530 $130,350 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: The revenue for FY 2016-17 is expected to increase 24.4% from FY 2015-16 year end estimates due to an increase in interfund transfers to match expenditures. Expenses: The Special Events Fund FY 2016-17 Budget increased 11.9% from the FY 2015-16 year end estimates. This increase is due to an increase in the Hal Baldwin scholarship event and for potential police events. 189 of 312 190 of 312 191 of 312 192 of 312 193 of 312 194 of 312 195 of 312 196 of 312 197 of 312 198 of 312 199 of 312 200 of 312 FUND: 505 INTEREST & SINKING FUND DESCRIPTION This fund is used to account for the accumulation of resources for and the payment of general long term debt principal and interest on city debt. The Interest & Sinking portion of the property taxes are directly deposited by the County Tax Assessor’s Office into this fund. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Taxes $5,415,059 $5,810,905 $6,102,433 Fund Transfers 0 0 40,860 Miscellaneous 369,763 4,556,938 471,288 Total $5,784,822 $10,367,843 $6,614,581 Expenses Professional Service $3,150 $162,500 $102,500 Debt Service 5,559,929 5,747,471 6,512,081 Other Financing Sources 0 4,220,709 0 Total $5,563,079 $10,130,680 $6,614,581 PROGRAM JUSTIFICATION AND ANALYSIS Revenues: Revenues for FY 2016-17 are expected to decrease 36.2% from the FY 2015-16 year end estimates. The decrease is due to a debt refunding in FY 2015-16 that created a one-time increase in revenue. Expenses: The Interest & Sinking Fund FY 2016-17 Budget decreased 34.7% from the FY 2015-16 year end estimates. The decrease is due to a debt refunding in FY 2015-16 that created a one-time increase in expenses. 201 of 312 202 of 312 203 of 312 204 of 312 205 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 206 of 312 FUND: 202 WATER & SEWER DESCRIPTION The Water & Sewer Fund tracks revenue and expenses for the City’s water, sewer, and solid waste functions and is managed by the Public Works Department. Staff is responsible for the planning, operation, and maintenance of the “retail” water and wastewater service and infrastructure. This includes the water distribution system, wastewater collection system, and utility billing office. The City’s “wholesaler” for water production and transport is the Schertz-Seguin Local Government Corporation. Wastewater treatment is handled by the Cibolo Creek Municipal Authority. Garbage collection is handled by Bexar Waste. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenues Franchises $140,636 $220,000 $229,096 Permits 125,918 65,000 0 Fees 17,488,825 17,645,143 19,219,995 Fund Transfers 321,962 313,272 981,920 Miscellaneous 4,285,878 157,878 163,047 Total 22,363,219 18,410,293 20,594,058 Expenses Business Office $663,157 $736,632 $726,029 W&S Administration 17,071,724 17,581,276 $19,003,627 Projects 85,186 500,000 845,000 Total $18,680,109 $18,817,902 $20,574,656 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenues for FY 2016-17 are expected to increase 11.9% from the FY 2015-16 year end estimates. Water & Sewer fee increases combined with a transfer from reserves for upcoming projects. 207 of 312 WATER & SEWER FUND Expenses: The Water & Sewer FY 2016-17 Budget increased 9.3% from the FY 2015-16 year end estimates. This increase is due to higher contributions to Schertz-Seguin Local Government Corporation with the San Antonio Water System no longer purchasing excess water. Also increasing is the Project Budget to paint the water towers, reduce water infiltration in the Northcliffe sewer lines, and moving properties from one treatment facility to another to address capacity issues. 208 of 312 209 of 312 210 of 312 211 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 212 of 312 DEPARTMENT: FINANCE DIVISION: 176 WATER AND SEWER BUSINESS OFFICE FUND: 202 WATER AND SEWER VISION STATEMENT Provide exceptional service and customer satisfaction; to build a closer partnership with our customers and the community. MISSION STATEMENT To provide an exceptional customer service experience by providing excellent customer service with accurate account tracking by using the latest technology and a smile. GOALS AND OBJECTIVES  Continue to provide friendly and efficient services for all customers.  To encourage and educate our customers to use delivery of e-mail statements.  To encourage and educate our customers to pay their utility bill by using the City’s automatic draft payments services, online web payments, and e- services through their financial institution.  To read water meters in a safe, reliable, and efficient manner  Provide accurate utility billing statements DEPARTMENT DESCRIPTION Read meters for calculating usage. Prepare all utility bills for mailing. Collect utility payments and post to customer’s account. Set up new customer accounts. Conduct sewer averaging annually. Collect payments for other departments. Collect debt for various departments. Solve complaints in timely and fair manner. Collect payments for other utilities and service providers. Take care of meter box maintenance. 213 of 312 BUSINESS OFFICE ORGANIZATIONAL CHART BUSINESS OFFICE 2014-15 2015-16 2016-17 Business Office Manager 1 1 1 Business Office Asst. Manager 1 1 1 Utility Billing Clerk II 2 2 2 Utility Billing Clerk I* 3 3 3 Meter Tech I 2 2 2 Meter Tech II 1 1 1 TOTAL POSITIONS 10 10 10 *One position is unfunded City Manager Executive Director Services Finance Billing Office Municipal Court 214 of 312 BUSINESS OFFICE 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel Services $447,200 $444,106 $472,754 Supplies 3,593 4,230 4,300 Human Services 0 201 0 City Support Services 831 3,035 7,375 Utility Services 269 600 700 Operations Support 122,109 139,040 140,500 Staff Support 2,510 6,300 6,800 Professional Services 76,129 80,000 85,000 Maintenance Services 10,515 13,440 8,000 Operating Equipment 0 1,550 600 Capital Outlay 0 44,130 0 Total $663,157 $736,632 $726,029 PROGRAM JUSTIFICATION AND ANALYSIS The Business Office FY 2016-17 Budget decreased 1.4% from the FY 2015-16 year end estimates. Personnel Services increased 6.5% with the expectation of less turnover in FY 2016-17 but reductions in Capital Outlay offset this increase. 215 of 312 216 of 312 217 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 218 of 312 DEPARTMENT: PUBLIC WORKS DIVISION: 575 WATER & SEWER ADMINISTRATION FUND: 202 WATER AND SEWER DEPARTMENT DESCRIPTION Provide water and wastewater services to all citizens. Conduct maintenance, repair, and expansion of water and wastewater services. Provide excellent customer service. Assist other departments as needed. Provide administrative support to water and wastewater departments. Provide a weekly chipping service. Inspect new infrastructure. Review plat and subdivision plans. Review water and wastewater construction plans. Manage department improvement projects. Oversee drought, conservation plan, and rules. Maintain bookkeeping & records management. Provide letters of availability and Certificate of Convenience and Necessity. Meet with developers and utility providers. Conduct department training, education, and planning. GOALS AND OBJECTIVES  Provide an efficient and reliable water and wastewater system that meets all of the State rules and regulations.  Maintain a sound water and sewer system.  Ensure an adequate future water supply.  Encourage staff to be active in making decision to strengthen our ability to respond promptly to daily events.  Emphasize safety to our employees to reduce preventable accidents.  Promote water conservation, delivery of quality services, and providing accurate and timely responses to customer requests. 219 of 312 WATER AND SEWER ADMINISTRATION ORGANIZATION CHART WATER & SEWER ADMINISTRATION 2014-15 2015-16 2016-17 Director 1 1 1 Assistant Director 1 1 1 Project Manager 1 0 0 Senior Administrative Assistant 1 1 1 Inspector 2 0 0 Clerk/Dispatcher 1 1 1 Schertz-Seguin Local Government Corp Gen Mgr 1 1 1 Water & Sewer Supervisor 1 1 1 Water & Sewer Foreman 1 1 1 Serviceman III 1 1 1 Serviceman II 4 4 4 Serviceman I 8 8 8 TOTAL POSITIONS 23 20 20 City Manager Executive Director Operations Public Works Streets Water & Sewer Drainage 220 of 312 WATER AND SEWER ADMINISTRATION PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Water Accounts 13,540 13,890 14,240 Miles of Water Main 209.5 211 213 Miles of Sewer Main 95.8 97.5 98.5 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Gallons Pumped (Edwards), acre feet 17 15 15 Gallons Received (SSLGC), acre feet 4,973 5,200 5,250 Gallons Distributed, acre feet 4,529 5,000 5,050 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget New Meter Installed 375 310 310 New Service Taps 9 6 10 Water Service Calls 480 470 485 Water Main Break, Service Repair Calls 493 490 450 Sewer Backup and Repair Calls 219 160 160 221 of 312 WATER AND SEWER ADMINISTRATION 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Personnel Services $1,174,630 $1,225,859 $1,210,362 Supplies 146,304 194,150 157,500 Human Services 476 1,000 0 City Support Services 50,549 61,577 229,000 Utility Services 3,310,622 3,426,400 3,504,060 Operations Support 14,747 9,000 11,500 Staff Support 21,539 29,220 27,350 City Assistance 1,206 1,900 1,500 Professional Services 207,795 208,486 169,729 Fund Charges/Transfers 4,902,725 3,856,374 4,467,025 Maintenance Services 6,765,805 7,035,648 7,464,090 Other Costs 31,030 35,000 35,000 Debt Service 416,974 1,453,258 1,578,511 Rental/Leasing 3,168 4,500 144,500 Operating Equipment 24,153 6,000 3,500 Capital Outlay 0 32,904 0 Total $17,071,724 $17,581,276 $19,003,627 PROGRAM JUSTIFICATION AND ANALYSIS The Water & Sewer Administration FY 2016-17 Budget increased 8.1% from the FY 2015-16 year end estimates. This increase is due to higher sewer treatment expense with higher fees and new customers, higher garbage services costs with new customers, and an increase in the Schertz-Seguin Local Government contribution, or debt payment, due to the San Antonio Water System no longer buying excess water. All increases are offset by their corresponding revenue changes. 222 of 312 223 of 312 224 of 312 225 of 312 226 of 312 227 of 312 228 of 312 229 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 230 of 312 FUND: 411 CAPITAL RECOVERY FUND WATER (Water & Sewer) DESCRIPTION The Capital Recovery program is designated to support future growth of population and commercial water and wastewater demands without an impact on existing customers while keeping bond supported programs to a minimum. Capital Recovery projects are based on the number of connections sold to increase pumping, storage and transmission water lines, and wastewater programs. Impact funds (Capital Recovery) must be used within ten years of collection date. All water and wastewater improvements are constructed to meet State Board of Insurance and Texas Commission on Environmental Quality rules and regulations. The Sewer Capital Recovery portion was moved to its own fund in FY 2013-14. GOALS AND OBJECTIVES  Ensure the Texas Commission of Environmental Quality (TCEQ) rules and regulations are met for future growth.  Continue to improve and provide an efficient and reliable water and wastewater system that meets all of the State rules and regulations and future growth in the community.  Provide citizens with quality projects completed on-time and on-budget.  Design a 3 million gallon ground storage and booster station  State law mandates that the Water/Wastewater Capital Recovery plan be updated at least every five years. The last study was 2011. 231 of 312 CAPITAL RECOVERY FUND - WATER PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $1,193,728 $920,000 $1,020,000 Fund Transfers 0 2,550,541 0 Miscellaneous 6,649 13,600 20,600 Total $1,200,378 $3,484,141 $1,040,600 Expenses Non Departmental $4,579 $1,000 $156,000 Water Projects 85,186 3,365,141 0 Total $89,765 $3,366,141 $156,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenues: Revenue for FY 2016-17 is expected to decrease -70.1% from FY 2015-16 year end estimates. Revenues were higher in FY 2015-16 with transferring in funds from reserves to fund the southeast water tank project. No new projects are anticipated to be funded for FY 2016-17 and no transfer from reserves was requited. Expenses: The Capital Recover Water Fund FY 2016-17 Budget decreased 95.4% from the FY 2015-16 since there are no new capital projects anticipated to be funded in FY 2016-17. Projects ongoing in FY 2016-17  2016 Water/Wastewater Capital Recovery Study  Southern Schertz 1 million gallon elevated tank 232 of 312 233 of 312 234 of 312 235 of 312 236 of 312 237 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 238 of 312 FUND: 421 CAPITAL RECOVERY FUND SEWER (Water & Sewer) DESCRIPTION The Capital Recovery program is designated to support future growth of population and commercial water and wastewater demands without an impact on existing customers while keeping bond supported programs to a minimum. Capital Recovery projects are based on the number of connections sold to increase pumping, storage and transmission water lines, and wastewater programs. Impact funds (Capital Recovery) must be used within ten years of collection date. All water and wastewater improvements are constructed to meet State Board of Insurance and Texas Commission on Environmental Quality rules and regulations. Wastewater Capital Recovery was moved to its own fund in FY 2013-14 GOALS AND OBJECTIVES  Ensure the Texas Commission of Environmental Quality (TCEQ) rules and regulations are met for future growth.  Continue to improve and provide an efficient and reliable water and wastewater system that meets all of the State rules and regulations and future growth in the community.  Preliminary engineering and land acquisition for a waste water treatment plant for South Schertz. Initiate plans for the Southeast Quad Pump Station and the Ground Storage and Distribution Main for South Schertz. State law mandates that the Water/Wastewater Capital Recovery Plan be updated at least every five years. Last study was in 2011. Currently the Sedona WWTP serves the Crossvine Subdivision area but will be eliminated when the new CCMA WWTP comes on line. A sewer line and lift-station will be needed to accomplish this project.  Initiate and institute a study to implement reuse water throughout the City.  Provide citizens with quality projects completed on-time and on-budget. 239 of 312 CAPITAL RECOVERY FUND - SEWER PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $710,061 $550,000 $600,000 Miscellaneous 20,726 67,313 25,500 Total $730,786 $617,313 $625,500 Expenses Non Departmental $144,621 $143,312 $85,500 Sewer Projects 0 0 150,000 Total $144,621 $143,312 $235,500 PROGRAM JUSTIFICATION AND ANALYSIS Revenues: Revenue for FY 2016-17 is expected to increase 1.3% from FY 2015- 16 year end estimates with continued residential and commercial development. Expenses: The Capital Recover Sewer Fund FY 2016-17 Budget increase $92,188 from the FY 2015-16 to update the capital recovery plan. Projects ongoing in FY 2016-17  Water/Wastewater Capital Recovery Study  Woman Hollering Sewer Line 240 of 312 241 of 312 242 of 312 243 of 312 244 of 312 FUND: 204 DRAINAGE FUND DEPARTMENT DESCRIPTION The Public Works Drainage Department is responsible for the maintenance and management of drainage channels, storm water inlets, floodways, road right-of-ways, alleys, and compliance with regulations. Reviewing the issuance of permits for development that might affect the infrastructure such as subdivision plans, and providing guidance to other departments as needed. The revenues come from a fee charged to “users”. A “user” is any citizen or business that owns impervious surfaces, any man made structure, such as buildings, parking lots, or driveways. GOALS AND OBJECTIVES  Protect lives and property.  Improve quality of the storm water system by adding a Storm Water Manager to implement & manage Phase II Storm Water Program to keep in compliance with local, state and federal regulations. Ensure compliance with program requirements associated with the National Pollutant Discharge Elimination System permit.  Institute best management practices in the maintenance of our natural creek ways and earthen channels to ensure water quality, reduce erosion, and increase conveyance.  Technical review and issuance of floodplain permits, floor insurance rate map revision, floodplain violation identification, coordination and prosecution support.  Review storm water infrastructure plans  Maintain storm water data collection.  Continue to evaluate, consider, and pursue all available resources for improving management of the local storm water infrastructure.  Provide Storm water pollution and floodplain awareness to the community and city personnel. 245 of 312 PUBLIC WORKS DRAINAGE ORGANIZATIONAL CHART DRAINAGE 2014-15 2015-16 2016-17 Stormwater Manager 1 0 0 Drainage Foreman 1 1 1 Drainage Worker II 2 2 2 Drainage Worker I 3 3 3 TOTAL POSITIONS 7 6 6 PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Acres of Alleys Mowed 5.15 5.15 5.15 Acres of Rights-of-Way (ROW) Mowed 118.07 118.07 118.07 Acres of Drainage Ditches Mowed 157.75 157.75 157.75 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Monthly Operating Expenditures $74,560 $77,185 $96,900 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget ROW Maintenance & Mowing, Hours 1,476.5 1,550 1,675 Drainage Mowing, Hours 360.5 500 675 City Manager Executive Director Operations Public Works Streets Water & Sewer Drainage 246 of 312 PUBLIC WORKS DRAINAGE Drainage Structure Maintenance, Hours 634 1,100 1,200 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Permits $3,120 $3,000 $3,000 Fees 1,033,536 1,117,000 1,141,000 Miscellaneous 27,337 5,200 4,200 Total $1,114,633 $1,125,200 $1,148,200 Expenses Personnel $454,909 $446,923 $301,780 Supplies 5,577 8,300 3,700 City Support Services 4,251 26,000 24,000 Utility Services 17,513 26,200 13,200 Operations Support 82 0 1,000 Staff Support 4,809 7,250 6,700 City Assistance 0 120 400 Professional Services 20,187 36,500 26,500 Fund Charges/Transfers 278,998 214,573 428,134 Maintenance Services 16,258 25,000 20,000 Other Costs 100 200 200 Debt Services 11,137 135,294 120,150 Rental/Leasing 0 500 0 Operating Equipment 4,183 5,500 7,000 Capital Outlay 0 53,536 0 Projects 0 14 170,000 Total $818,004 $985,910 $1,122,764 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenue for FY 2016-17 is expected to decrease 4.4% from the FY 2015-16 year end estimates. In FY 2015-16 the City expected to receive additional project funding which was a one-time event tied to that project. Expenses: The Drainage FY 2016-17 Budget increased 13.9% from the FY 2015-16 year end estimates. This increase is related to a the project accounts to match the schedule of projects coming in FY 2016-17, including removing silt and armoring channel walls. Capital Outlay also decreased due to no purchases being planned for FY 2016-17. 247 of 312 248 of 312 249 of 312 250 of 312 251 of 312 252 of 312 253 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 254 of 312 FUND: 203 EMERGENCY MEDICAL SERVICES (EMS) DEPARTMENTAL DESCRIPTION Schertz Emergency Medical Services responds to 911 requests for ambulance service across a 220 square mile service area that includes the municipalities of Schertz, Cibolo, Live Oak, Marion, Santa Clara, Selma, Universal City, western Guadalupe County, Comal County Emergency Services District (ESD) #6 (about 25% of Comal County including the City of Garden Ridge); and a small portion of unincorporated Bexar County. We also work with individual at-risk patients to insure they have the best access to primary healthcare and that their medical needs are being met before an emergency occurs. We educate our employees by providing over fifty hours of Continuing Education annually and over thirty hours for our first responders. We provide ambulance demonstrations and stand-by event coverage to further the knowledge of Emergency Medical Services and injury/illness prevention and preparedness. GOALS AND OBJECTIVES  Provide efficient pre-hospital healthcare services to the communities that we serve.  Integrate the care that we provide with the rest of the healthcare system to reduce demand for 911 services while elevating access to care and appropriate destination management for the citizens we serve.  Provide appropriate and timely education and training to our employees and our first responders to ensure the best and most current standard of care is provided.  Provide high quality pre-hospital training and community education for the communities we serve and the region as a whole.  Provide education and assistance to the community to prevent and prepare them for medical emergencies through community education, demonstrations, immunizations, and CPR and Automatic External Defibrillator training programs.  Be the preferred employer for pre-hospital healthcare providers in the State of Texas 255 of 312 EMERGENCY MEDICAL SERVICES (EMS)  Be thoroughly prepared for man-made and natural disasters in our jurisdiction, region, and statewide.  Meet the needs of our customers and to solidify relationships and agreements with all eight cities, three counties and one Emergency Services District for which we provide service. ORGANIZATIONAL CHART EMS 2014-15 2015-16 2016-17 Director 1 1 1 Assistant Director 1 0 0 Operations Manager 0 1 1 Clinical Manager 1 1 1 Community Health Manager 0 1 1 Training Coordinator 0 1 1 Office Manager 1 1 1 Senior Administrative Asst. 1 1 1 Billing Specialist 1 1 1 Billing Clerk 2 2 2 EMS Supervisor 3 3 3 Field Training Officer 3 3 3 MIH Paramedic 0 0 1 Paramedic 23 23 24 Public Training & Outreach Coordinator 1 0 0 P/T Paramedics 15 20 15 P/T EMT 5 0 5 TOTAL POSITIONS 58 59 61 City Manager Executive Director Operations Emergency Medical Services (EMS) 256 of 312 EMERGENCY MEDICAL SERVICES (EMS) PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Requests for EMS Service 9,286 9,738 10,224 Transports to Hospitals 6,118 6,575 6,969 Hospital to Hospital Transports 1,019 899 1,000 Collections per Transport 442.08 445.00 450.00 Students Enrolled in EMT Certification Classes 90 90 90 Trips billed for Alamo Heights 879 800 825 Trips billed for Glasscock County 110 108 109 Members of EMS Passport 545 491 518 2014-15 2015-16 2016-17 Efficiency Actual Estimate Budget Response Time 90% Reliability 13:59 14:00 13:00 Total Time on Task (Minutes) 58:86 58:00 57:00 Transport Percentage 66% 66% 66% Days Sales Outstanding 100 100 100 Mutual Aid Requested 68 52 55 Students Graduated from EMT Certification Classes 50 53 55 2014-15 2015-16 2016-17 Effectiveness Actual Estimate Budget Customer Service Card Scores (Percentage all positive) 98.14% 98% 98% Critical Failures / 100,000 miles 9.2 4 4 Fleet Accidents / 100,000 miles 3.8 6 5 Cardiac Arrest Save % 8.1 10 12 Correct recognition of STEMI 59% 70% 80% EMT Class Certification Pass Rate 92.85% 90% 90% 257 of 312 EMERGENCY MEDICAL SERVICES (EMS) 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $5,730,758 $5,862,830 $6,504,790 Inter-Jurisdictional 1,596,475 1,751,047 2,412,627 Miscellaneous 80,912 85,172 126,850 Total $7,408,145 $7,699,049 $9,044,267 Expenses Personnel $3,335,908 $3,280,103 $3,867,750 Supplies 274,321 380,857 404,859 Human Services 1,152 1,000 0 City Support Services 24,150 35,105 102,450 Utility Services 109,411 109,000 113,600 Operations Support 101,238 77,000 78,800 Staff Support 74,757 76,667 75,250 City Assistance 12,189 13,400 568,867 Professional Services 115,568 114,000 130,000 Fund Charges/Transfers 3,357,132 2,556,485 2,983,039 Maintenance Services 30,990 62,100 56,320 Debt Service 14,243 205,498 271,375 Rental/Leasing 580 81,541 81,541 Operating Equipment 177,371 99,500 125,500 Capital Outlay 0 189,205 80,000 Total $7,629,008 $7,281,461 $8,939,351 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenues for FY 2016-17 are expected to increase 17.5% from the FY 2016 year end estimates. This increase is due to an expected increase in transports and higher interjurisdictional fees to surrounding public entities to provide EMS services for their area. The Seguin/Guadalupe County Support increase is also due to an accounting change and there will be an offsetting expense. This interjurisdictional revenue is currently being collected and treated as a liability and paid out to other EMS providers we have contracted with to cover that service area. Due to the contract wording staff feels it is appropriate to recognize the full amount received as a revenue and payout the amounts to the other EMS providers as an expense. 258 of 312 EMERGENCY MEDICAL SERVICES (EMS) Expenses: The EMS FY 2016-17 Budget increased 22.8% from the FY 2016-17 year end estimates. Personnel Services increased 17.9% as part of the second year compensation adjustments recommended in the 2015 Classification & Compensation Study. While an additional 2 Paramedics are to be hired, direct savings in overtime will offset those expenses. Other operational expenses increased 31.3% due to moving contract payments to other EMS providers to cover areas in Guadalupe County from a liability and to an expense for FY 2016-17. This will be offset by recognizing the additional Guadalupe County payments received to cover their area as revenue. 259 of 312 260 of 312 261 of 312 262 of 312 263 of 312 264 of 312 265 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 266 of 312 FUND: 620 SCHERTZ ECONOMIC DEVELOPMENT CORPORATION DEPARTMENT DESCRIPTION Promote the City of Schertz through a diversified and comprehensive marketing plan. Promote economic development opportunities for high value employers of all sizes. Educate and promote the adoption of land use policies that promote quality and sustainable economic development. Conduct incentive application analysis and field inquiries from public, prospects, and actively engage in business recruitment. ORGANIZATIONAL CHART ECONOMIC DEVELOPMENT 2014-15 2015-16 2016-17 Executive Director 1 1 1 Economic Development Analyst 1 1 0 Economic Development Specialist 1 1 0 Business Retention Manager 0 0 1 Marketing and Recruitment Manager 0 0 1 Executive Assistant 1 1 1 TOTAL POSITIONS 4 4 4 City Council City Manager Schertz Economic Development Corporation Economic Development Board 267 of 312 ECONOMIC DEVELOPMENT PERFORMANCE INDICATORS 2014-15 2015-16 2016-17 Workload/Output Actual Estimate Budget Number of inquiries 30 80 120 Number of Schertz companies visited 5 20 30 Number of recruitment events 8 14 15 Number of new prospects 20 30 60 Number of active incentive agreements 13 8 6 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Taxes $3,442,819 $3,550,682 $3,692,710 Miscellaneous 15,939 45,550 45,550 Total $3,458,759 $3,596,182 $3,738,260 Expenses Personnel $187,614 $325,458 $0 Supplies 632 750 750 Human Services 135 1,000 1,000 City Support Services 1,753 12,545 7,000 Utility Services 1,202 4,820 4,820 Operations Support 67,041 140,500 131,000 Staff Support 7,171 19,100 22,300 City Assistance 86 1,005,000 1,005,000 Professional Services 15,506 87,500 87,500 Fund Charges/Transfers 466,996 418,138 797,847 Debt Service 430,609 161,216 0 Operating Equipment 369 1,700 4,700 Capital Outlay 0 40,000 0 Total Economic Development $1,179,115 $2,217,727 $2,062,617 Projects 229,649 441,775 0 Total Schertz Economic Development $1,429,589 $2,659,502 $2,062,617 268 of 312 ECONOMIC DEVELOPMENT PROGRAM JUSTIFICATION AND ANALYSIS Revenues The revenue for FY 2016-17 is projected to increase by 4% from the FY 2015-16 year end estimate. The increase reflects a general increase in the economy while realizing the retail expansions in our neighboring cities. Expenses The proposed FY 2016-17 Budget will decrease by 22.4 from the FY 2015-16 year end projections. The most significant cost savings is the result of the repayment of the 2007 Certificate of Obligation for the Lack’s Schwab Road & Enterprise Zone project. The final outstanding obligation is for the 2009 Emergency Services Buildings which will be repaid by September 2018. The largest increase to the budget is the result of the reclassification of the Business Retention and Marketing & Recruitment Manager positions. The increase will allow for the strategic hire of personnel that will manage retention, marketing, and recruitment campaigns. The changes reflect the department’s further commitment to our existing Schertz businesses while continuing to aggressively seek out new business opportunities for the City of Schertz. The SEDC has allocated $131,000 to the Operations Support fund which will be used to fund ongoing SEDC activity such as advertising, recruitment events, and strategic memberships. The SEDC will maintain $500,000 fund balances for the Development Incentive Fund and the Impact Fee Matching Fund; the funds will be used for qualified economic development projects. 269 of 312 270 of 312 271 of 312 272 of 312 273 of 312 274 of 312 275 of 312 276 of 312 277 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 278 of 312 FUND: 110 Public, Educational, and Government (PEG) Access Fund DESCRIPTION The PEG Fund is dedicated to provide communication infrastructure in the City. This will allow the City to better reach the citizens with necessary information. This fund is commonly used for public access television and institutional network capacity. Currently the level of funding from the collected fees is not great enough to warrant a public access channel but could be used so in the future. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenues $103,151 110,406 $113,300 Expenses Leases $3,170 $0 $0 Capital Outlay 77,499 865 0 Projects 2,456 45,000 108,600 Total $83,125 $45,865 $108,600 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenues for FY 2016-17 are expected to increase 2.6% from the FY 2015-16 year end estimates with the continued growth of our residential community. Expenses: The PEG Fund FY 2016-17 Budget increased 136.8% from the FY 2015-16 year end estimates with the continued implementation of the communication master plan. 279 of 312 280 of 312 281 of 312 282 of 312 283 of 312 THIS PAGE INTENTIONALLY LEFT BLANK 284 of 312 FUND: 314 HOTEL/MOTEL OCCUPANCY TAX DESCRIPTION Revenues for the Hotel/Motel Fund are derived from a 7% tax on rooms rented in the City. There are four hotels in Schertz; the Best Western Plus with 61 rooms, Hampton Inn with 98 rooms, La Quinta with 81 rooms and Fairfield Inn with 118 rooms. These revenues are used to support Schertz as a destination location. Advertising campaigns to increase awareness of all Schertz has to offer reach citizens all across the State and beyond. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Taxes $563,734 $598,798 $609,302 Miscellaneous 647 2,250 2,150 Total $564,381 $601,048 $611,452 Expenses City Support Services $59,576 $56,969 $67,165 Operations Support 32,758 63,725 66,425 Professional Services 3,000 3,000 3,000 Fund Charges/Transfers 109,905 114,405 114,405 Building Maintenance 0 10,000 10,000 Operating Equipment 9,772 0 0 Total $215,011 $248,099 $260,995 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenue for FY 2016-17 is expected to increase 1.7% from the FY 2015-16 year end estimates. Expenses: The Hotel Motel Tax Fund FY 2016-17 Budget increased 4.5% from FY 2015-16 year end estimates. This will set the budget at levels approved for the FY 2015-16 Budget. 285 of 312 286 of 312 287 of 312 288 of 312 FUND: 317 PARK FUND DESCRIPTION The Park Fund is a special fund designated to monitor and manage funds for the management of the City of Schertz Urban Forest and capital improvements of the City of Schertz Park System. The Fund is composed of parkland dedication revenues. Revenues are derived from developer fees (in lieu of parkland dedication), local citizen groups, state, local nonprofit neighborhood associations, home owners associations (HOA’s), regional non-profit grants, and donations. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $92,000 $145,000 $145,000 Miscellaneous 106 1,060 40,000 Total $92,106 $146,060 $185,000 Expenses Fund Charges/Transfers $33,159 $0 $0 Operating Equipment 6,038 20,000 15,000 Capital Outlay 10,930 13,000 170,000 Total $50,126 33,000 $185,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenue for FY 2016-17 is expected to increase 26.7% from the FY 2015-16 year end estimates due to continued residential and commercial development and a transfer from reserves to fund the playscape restroom project. Expenses: The Park Fund FY 2016-17 Budget increased 560.6% from the FY 2015-16 year end estimates to fund the construction of a public restroom at the new playscape. 289 of 312 29 0 of 31 2 29 1 of 31 2 29 2 of 31 2 29 3 of 31 2 THIS PAGE INTENTIONALLY LEFT BLANK 294 of 312294 of 312 FUND: 319 TREE MITIGATION DESCRIPTION Tree mitigation fund is a special fund that is derived from revenue from permits for tree removal issued in connection with a building permit, subdivision plan, and site plan. These funds are used to replace trees on City Parks, City owned property, Public lands, and SCUCISD school property. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $191,488 $45,000 $85,300 Fund Transfers 0 0 54,950 Miscellaneous 440 850 1,750 Total $191,928 $45,850 $142,000 Expenses Maintenance Services $219,984 $75,000 $142,000 Total $219,984 $75,000 $142,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenue: Revenue for FY 2016-17 is expected to increase 207.7% from the FY 2015-16 year end estimate. Revenue from Tree Mitigation fees will increase due to continued residential and commercial development. Transfer from reserves will also increase to match expenditures for FY 2016-17. Expenses: The Tree Mitigation FY 2016-17 Budget will increase 89.3% from the FY 2015-16 year end estimates. Projects to be funded for FY 2016-17 include additional trees for the E. Live Oak Road, Schertz Ball Complex, and the Natatorium. Also included is a project to trim trees located throughout the municipal complexes. 295 of 312 296 of 312 297 of 312 298 of 312 FUND: 609 LIBRARY FUND DESCRIPTION The purpose of the Library Advisory Board is to provide citizen input to the City of Schertz on Library policy and operation and to raise community awareness of the library and its services. The Library Advisory Board oversees various fund-raising activities including the operation of the Read Before Bookstore and book consignment sales with all proceeds providing supplementary funding for library materials, programs, projects and building enhancements. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $22,064 $22,000 $22,000 Fund Transfers 0 10,000 0 Miscellaneous 1,899 665 1,060 Total $23,962 $32,665 $23,060 Expenses Supplies $584 $1,000 $500 City Support Services 6,119 10,300 10,000 Operating Equipment 19,007 20,000 11,500 Total $25,710 $31,300 $22,000 PROGRAM JUSTIFICATION AND ANALYSIS Revenues: Revenue for FY 2016-17 is expected to decrease 29.4% from the FY 2015-16 year end estimates. FY 2015-16 had a one-time transfer from reserves to pay for additional library projects that was not repeated in FY 2016-17 which caused the decrease. Expenses: The Library Fund’s FY 2016-17 Budget decreased 29.7% from the FY 2015-16 year end estimates due to a one time project budgeted for FY 2015-16 that was not repeated. 299 of 312 300 of 312 301 of 312 302 of 312 FUND: 615 HISTORICAL COMMITTEE MISSION STATEMENT To gather, preserve, and make available to the public historical information regarding people, places, and events that have contributed to the development of the City of Schertz. DESCRIPTION This function is funded from the Special Events Fund by a transfer. The Historical Committee reviews locations for possible historic value and distributes books about the history of Schertz. 2014-15 2015-16 2016-17 Budget Actual Estimate Budget Revenue Fees $1,173 $2,100 $1,000 Fund Transfers 9,285 8,410 10,750 Total $10,458 $10,510 $11,750 Expenses Supplies $8,054 $1,500 $1,500 Operations Support 172 500 500 Staff Support 107 7,150 8,150 Professional Services 1,688 1,360 1,600 Total $10,20 $10,510 $11,750 PROGRAM JUSTIFICATION AND ANALYSIS Revenues: Revenue for FY 2016-17 is expected to increase 11.8%, or $1,240, from the FY 2015-16 year end estimates to meet budgeted expenditures. Expenses: The Historical Committee’s FY 2016-17 Budget increased 11.8% from the FY 2015-16 year end estimates to provide additional training opportunities for the committee members and to meet inflation on the storage space rental agreement. 303 of 312 304 of 312 305 of 312 306 of 312 Glossary Account A designation assigned to an accounting entry where a running total of all entries is kept. It is a grouping of assets, liabilities, reserves, retained earnings, revenues, or expenses. Accounting Standards The generally accepted accounting principles (GAAP) set by the Governmental Accounting Standards Board (GASB) that guide the recording and reporting of financial information. Accounts Payable A short term liability (less than one year) showing the amounts currently owed for goods and services received by the City. Accounts Receivable A short term asset (less than one year) showing the amount currently due to the City for goods and services provided. Accrual Accounting An accounting method in which revenues and expenses are recorded at the time they occur, rather than when cash is traded hands. Used for financial reports Ad Valorem Taxes Commonly referred to as property taxes. The charges levied on all real and certain personal property according to the property's assessed value and the tax rate. Used to support the General Fund and pay general obligation debt. Adopted Budget The budget as approved by the City Council. It sets the legal spending limits and funding sources for the fiscal year. Assessed Value A value set upon real estate or other property as a basis for levying property taxes. For the City of Schertz, the Appraisal Districts of Bexar, Comal, and Guadalupe Counties are responsible for assessing property values. Asset Resources of the City that cover liability obligations. Bad Debt Expense This expense is used to recognize the City's estimated amount of uncollectable revenue. Balanced Budget A budget where current revenues meet or exceed current expenses resulting in a positive fund balance at the end of the fiscal year. Bond Are a long term debt issued by the City to pay for large capital projects such as buildings, streets, and water/sewer system improvements. Budget Calendar The schedule of key dates used as a guide to complete various steps of the budget preparation and adoption processes. 307 of 312 Glossary Capital Improvements Expenditures for the construction, purchase, or renovation of City facilities or property. Capital Outlay Purchase of property or equipment greater than $5,000 which will be added to the City's fixed assets. Cash Currency on hand with the bank. Cash Basis An accounting method that recognizes revenues and expenses when cash enters or leaves the bank instead of when services are provided. Certificates of Obligation Tax supported bonds similar to general obligation bonds and can be issued after meeting strict publication requirements and council approval. Charter A document that establishes the city's governmental structure and provides distribution of powers and duties. In order to be implemented or changed it must be approved with a vote by the people City Council The elected governing body of the City, consisting of the Mayor and five (5) council members acting as the legislative and policy-making bod of the City. CRM Client Resource Management - a type of software for tracking dates, events, and clients. Debt Service Payments on debt made up of principle and interest following a set schedule. Delinquent Taxes Property taxes remaining unpaid after the due date. Delinquent taxes incur penalties and interest at rates specified by law. Department A functional group of the City with related activities aimed at accomplishing a major City service or program. Depreciation In accounting, this is a noncash expense that reduces the value of a capital asset over its expected useful life. Effective Tax Rate The rate that would produce the same amount of property taxes from the properties on the previous year's tax rolls. Enterprise Fund See Proprietary Fund. Expenditure Any payment made by the City. 308 of 312 Glossary Expense Any reduction in Fund Balance. Fiscal Year The time period designated by the City signifying the beginning and ending period for recording the financial transactions of the City. The City of Schertz' fiscal year begins each October 1st and ends the following September 30th. Fixed Assets Assets of a long-term character which are intended to be held or used, such as land, buildings, machinery, furniture, and equipment. FTE Full Time Equivalent (FTE) is a measure of employment of a position based on the total hours worked in a week versus the expected 40 hours of a full time employee. Fund A fiscal and accounting entity established to record receipt and disbursement of income from sources set aside to support specific activities or to attain certain objectives. Each fund is treated as a distinct fiscal entity where assets equal liabilities plus fund balances. Fund Balance The difference between fund assets and fund liabilities of governmental and trust funds. Fund Equity The difference between assets and liabilities of any fund. General Fund The major fund in most governmental entities. It contains many activities associated with municipal government, such as police and fire rescue, libraries, parks and recreation. General Obligation Bonds A municipal bond backed by property taxes Goals Department/Division objectives intended to be accomplished or begun within the coming fiscal year. Governmental Fund Funds, or specific groups of revenues and expenses, including the General Fund, Special Revenue Funds, Capital Project Funds, and Debt Service Funds. Home Rule City Cities which have over 5,000 in population and have adopted home rule charters. I&S Interest and Sinking - The portion of the property tax that goes to pay debt issued by the City Interest & Sinking Fund See Debt Service Fund. 309 of 312 Glossary Interfund Transfers Transfer made from one City fund to another City Fund for the purpose of reimbursement of expenditures, general and administrative services, payments-in-lieu of taxes, or debt service. Intergovernmental Revenues Revenues from other governments in the form of grants, entitlements, shared revenues, or payments-in-lieu of taxes. Service contracts? Liability Debt or other legal obligations arising out of transactions in the past that must be liquidated, renewed, or refunded at some future date. The term does not include encumbrances. LUE's Living Unit Equivalent, the amount of water in gallons per year that an average household would produce M&O Acronym for "maintenance and operations". (1) The recurring costs associated with a department or activity; (2) the portion of the tax rate that is applied to the General Fund. Mission The basic purpose of a department/division - the reason for its existence. Mixed Beverage Tax A tax imposed on the gross receipts of a licensee for the sale, preparation, or serving of mixed beverages. Modified Accrual basis Method of governmental accounting recognizes revenues when they are measurable and available and expenditures when goods or services are received with the exception of principal and interest on long term debt. Operating Budget Plans of current expenditures and the proposed means of financing them. The annual operating budget is the primary means by which most of the financing activities of the City are controlled. Operating Expenses Proprietary Fund expenses related directly to the Fund's primary activity. Ordinance A formal legislative enactment by City Council. Payment-in-lieu of Taxes A payment made to the City in lieu of taxes. These payments are generally made by tax exempt entities for which the City provides specific services. For example, the City's Water & Sewer Fund provides this payment to the City's General Fund because of the Water & Sewer Fund's exemption from property taxation. 310 of 312 Glossary Proprietary Fund Also referred to as Enterprise Fund. A governmental accounting fund in which services are provided, such as water and sewer service, are financed and operated similarly to those in a private business. The intent is that the costs of providing these services be recovered through user charges. Resolution A special or temporary order of the City Council. Requires less formality than an ordinance. Retained Earnings An equity account reflecting the accumulated earnings of a proprietary fund. Revenue Bonds Bonds whose principal and interest are payable exclusively from earnings of a proprietary fund. Special Revenue Fund Accounts for the proceeds of specific revenue sources that are legally restricted to expenditure for specified purposes. Tax Base The total net taxable value after exemptions of all real and personal property in the City. Tax Levy The result of multiplying the ad valorem property tax rate per one hundred dollars times the tax base. Tax Rate The rate applied to all taxable property to general revenue. The City's tax rate is comprised of two components; the debt service rate, and the maintenance and operations (M&O) rate. Tax Roll The official list showing the amount of taxes levied against each taxpayer or property. See also Tax Base. Taxes Compulsory charges levied by a government to finance services performed for a common benefit. TMRS The Texas Municipal Retirement System provides retirement plans to its member cities. Each city selects its own plan and its contributions are computed on each individual city's plan and actuarial information. Transmittal Letter A general discussion and overview of the proposed budget as presented in writing by the City Manager to the City Council Unencumbered Balance The amount of an appropriation that is not expended or encumbered. It is essentially the amount of money still available for future purchases. 311 of 312 Glossary User Charges The payment of a fee for direct receipt of a public service by the party who benefits from the service. Utility Fund See Proprietary Fund. Vision The desired optiumum state or ultimate goal of the City or Department. 312 of 312